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EPIC!
What do you like best about the product?
Centralized, scalable, enterprise grade management of Apple devices.
What do you dislike about the product?
Stale Jamf binaries that fail to recover.
What problems is the product solving and how is that benefiting you?
Reduced deployment time.
Ability to maintain all devices and apps throughout the entire fleet.
Provide metrics and intel pertaining to my fleet.
Ensuring a proper security posture across my entire fleet.
Ability to maintain all devices and apps throughout the entire fleet.
Provide metrics and intel pertaining to my fleet.
Ensuring a proper security posture across my entire fleet.
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Why Are You Not Using Jamf Already?
What do you like best about the product?
Jamf Pro is easy and intuitive! They have a great support team for any questions or issues you might run into and are always ready for day-zero support! Their new App Installers feature saves me so much time not having to download, re-package, upload, and push out updates... they just do it for me!
What do you dislike about the product?
I can't speak to any major dislikes or disruptions to my workflow that I have come across.
What problems is the product solving and how is that benefiting you?
I am able to get our users computers pre-enrolled, setup, and configured to meet our institution standards without user interaction and and ready to go once the user receives their computer. If I see an issue with an app, I can deploy an update or rollback to all our users very quickly. I am also able to apply profiles to automatically have certain privacy settings set so the users do not have to worry about misconfiguring and apps not working as they expect.
Powerful MDM with frustrating support
What do you like best about the product?
Device management! Simple payload creation/deployment. Supervision of devices and my simple favorite "Prevent Activation Lock" Ha! My college has been increasing their purchasing of iPads and Prior to Jamf we were using Profile Manager, that was rough. We've been using Jamf for about a year now and over all it's been great!
What do you dislike about the product?
We've had a few very frustrating support tickets. In one case regarding LDAP created user accounts not being able to login the support team in short kept reply with illogical troubleshooting and it took about a month to get elevated to a team who could actually log into our Jamf Pro instance and troubleshoot. To shorten the story our configs and ACLs were correct there was a patch released that solved the problem.
What problems is the product solving and how is that benefiting you?
Management of mobile devices and streamlining deployment. Automation of FileVault 2 and storing of keys as well as software deployment made easy for various lab environments with PreStage enrollments.
JAMF - The BEST Apple MDM Solution
What do you like best about the product?
The best parts of JAMF Pro is the unlimited potential of managing Apple machines in your environment. Since macOS Catalina has just released, I can reflect on how easy it was to make the macOS a restricted one until my department does further testing. Deploying applications can be just as simple.
What do you dislike about the product?
Although there are a lot of open source information on provisioning, it can still be very challenging to get a grasp on. I would like to implement a new provisioning system for my environment but it will definitely be a great challenge. Kind of would have expected it to be much simpler being JAMF.
What problems is the product solving and how is that benefiting you?
Restricting applications / macOS upgrades have been so easy and smooth to control. I think that is my favorite easiest feature. You may be able to do it in other MDMs but in JAMF, it is as simple as typing the application's name, and done.
Recommendations to others considering the product:
JAMF is to Mac, what SCCM is to Windows.
JAMF works as an iPhone, as SCCM works as an Android.
JAMF works as an iPhone, as SCCM works as an Android.
Sys Admin with jamf
What do you like best about the product?
The mobility of the app. I like being able to administer from the field with complete control.
What do you dislike about the product?
The delays using the interface when dealing with large quantities of devices.
What problems is the product solving and how is that benefiting you?
End user support for over 14k devices
A framework for success
What do you like best about the product?
The Focus on Security and OS Support as well as the amazing JAMF Nation Community. Truly the flexibility to overcome any obstacle.
What do you dislike about the product?
JAMF PRO is a framework architecting solutions while it contains many examples, to truly leverage the power of this solution for a particular environment one needs advanced scripting skills and a deep understanding Directory and Security implementations.
What problems is the product solving and how is that benefiting you?
Application Deployment, Secure certificates, Self Service, Environmental Controls (Restricted software)
My life with JAMF
What do you like best about the product?
It functions as a one-stop-shop for a mid-level support tech such as myself.
What do you dislike about the product?
Some of the software delivery options could be more robust, scheduling multiple installs, etc.
What problems is the product solving and how is that benefiting you?
Economy of scale for deployments has been great. Automated enrollment, the out-of-the-box experience has been great. We support 2500 iOS and 3000 OS X devices with regular refreshes and we could not do it with our 10 techs without these features.
Jamf Pro review
What do you like best about the product?
The simple UI and the ability to leverage pre-built policy and configuration items with inhouse custom versions is huge.
What do you dislike about the product?
Some of the features seem to be lagging behind other MDM/RRM solutions, and some of the more popular feature requests seem to be missed by JAMF leadership.
What problems is the product solving and how is that benefiting you?
Configuration Profil deployment, 0-touch onboarding, security and compliance monitoring, Patch management.
Recommendations to others considering the product:
This product does it all. If you have a need for a robust and powerful tool, this is for you!
Jamf Pro Has Saved My Life
What do you like best about the product?
Central administration of Apple devices, makes my life so much easier.
What do you dislike about the product?
The MDM isn't perfect, but the binary usually makes up for it,
What problems is the product solving and how is that benefiting you?
Our biggest issue used to be device activation lock, we lost thousands before Jamf because we just couldn't get devices unlocked after users left our employ or just plain couldn't remember what AppleID they used.
Recommendations to others considering the product:
When it comes down to it, ease of use, quality of support, community of users, and solid performance; There really is no other solution that matches Jamf Pro.
Best option for managing Macs
What do you like best about the product?
The device setup is definitely what I like best. We are growing rapidly and have remote employees located around the country. It saves us a ton of time and effort when setting up new computers. It also saves us a ton of headaches if we ever need to ship a new computer to a remote user.
What do you dislike about the product?
Web interface feels fairly outdated and clunky. Not easy to find what you're looking for without checking documentation.
What problems is the product solving and how is that benefiting you?
-Device setup for new computers (or computers with macOS reinstalled)
-Making apps available through Self Service
-Forcing updates
-Making apps available through Self Service
-Forcing updates
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