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Feature rich and a great community
What do you like best about the product?
The community of jamf users is extremely helpful. There are so many customers that we found using other MDM vendors we were asking in the jamf forums for help or finding answers to our questions there. jamf has saved a ton of time provisioning devices and getting things setup. Other MDMs were missing features and had to patch the server in order to make stuff work.
What do you dislike about the product?
We are a cloud hosted environment and have found some timeouts when trying to do actions on large amounts of data. This is the main point of contention with us. The actions will usually be performed but we have to dig a little deeper to find that out.
What problems is the product solving and how is that benefiting you?
We are a 1:1 iPad district with roughly 14k iPads deployed. We are using jamf to deploy applications, sync with our SIS, manage user content, restrict users, register iPads. It has helped us streamline so many steps in our on boarding process, we went from a 60 page document to 12 using jamf and its help/features. The time save for our technicians is worth it alone.
Recommendations to others considering the product:
Check out all the features that jamf has and if it will work for your current data setup. Make sure if you are not a tech savvy department that you can get the help you need to troubleshoot problems.
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AV and IT engineering for lab environments
What do you like best about the product?
JAMF Pro allows me to configure my endpoints for unified experience and deploy apps at scale quickly, as well as audit and track metrics.
What do you dislike about the product?
The composer app feels like it is getting long in the tooth as macOS changes....
What problems is the product solving and how is that benefiting you?
I am able to manage our complex lab environments as a single engineer. Having a paid product as opposed to open source tools makes things smoother and more predictable.
Recommendations to others considering the product:
It will pay for itself, both monetarily and in terms of your time/sanity
JAMF Pro is best for Apple Management
What do you like best about the product?
I like the fact that with Apple Business Manager and JAMF you can ship a computer directly to an end user and the computer can be set by them with all their apps, email, printers, and security policies with out touching IT's hands.
What do you dislike about the product?
I feel the pricing for SMB and Mid market customers could be a bit more aggressive compared to other offerings on the market.
What problems is the product solving and how is that benefiting you?
Saving time provisioning iPads and Macs for new users.
Simplified macOS and iOS Management
What do you like best about the product?
I was new to Mac management and I needed a tool to simplify the process. At the time, we basically were using a homebrew of custom scripts and using CloneZilla to image. That became impractical overtime and we needed an easier management solution. We did have an AirWatch instance on site, but it proved to be bad for managing Mac computers. Instead, we purchased Jamf and it has made learning and managing Macs a breeze. We also ended up moving most of our iOS devices off of AirWatch and into Jamf Pro.
What do you dislike about the product?
The Jamf Admin app needs some work on the GUI, and it seems to struggle with uploading large packages. Also, the web app sometimes acts weird with Chromium-based browsers and we have to use Firefox most of the time.
What problems is the product solving and how is that benefiting you?
We are solving the issue of poor to nonexistent Mac management. Also, we are learning to utilize iOS to its full potential with all the management features available to us.
Recommendations to others considering the product:
Be very mindful on what server OS you decide to install the on-prem server. Also, make sure to choose decently fast storage for the file distribution point.
Jamf management system
What do you like best about the product?
I'm a IT technology specialist for a school district, we use jamf to manage over 10,000 devices. Jamf has been really awesome and works pretty dang well.
What do you dislike about the product?
My only complaint so far is we've had the jamf server break a few times this year, caused by one device each other.
What problems is the product solving and how is that benefiting you?
They solve all of our level 1 and level 2 support problems. That this system works great for our environment.
Recommendations to others considering the product:
Jamf does everything you need to do to easily manage apple devices
JAMF Pro
What do you like best about the product?
I like how granular JAMF is compared to other MDM solutions and you can’t find a better community.
What do you dislike about the product?
It can be expensive and there’s a bit of a learning curve. JAMF nation is not the easiest to search with.
What problems is the product solving and how is that benefiting you?
I love that I can push apps, security settings, printers, and more. If a device is lost or stolen, I can easily disable and track it. I’ve reduced how much time I have to spend with each device considerably—it’s a game changer.
Recommendations to others considering the product:
With some training, it’s one of the best management tools for Apple products hands down.
Great Support and Team
What do you like best about the product?
Great granular control of devices. Ability to set policy and groups is very simple.
What do you dislike about the product?
Some settings are nested to the point that they are difficult to find or make sense of.
What problems is the product solving and how is that benefiting you?
Security settings, limitation of unsecure applications, and creating a unified experience.
Jamf Pro Review
What do you like best about the product?
Ease of use and knowledgeable support staff. I can't stress enough how awesome the support is. We just suddenly moved to integrating macs with our all PC setup and Jamf has been integral in making this happen smoothly.
What do you dislike about the product?
I don't like that in my version of Jamf Pro, 10.15, I can't see all the buildings. Only the first 100 or so show up and we were told it was a bug. It's difficult to keep them cleaned up without being able to see them.
What problems is the product solving and how is that benefiting you?
Keeping iPads and macs secure and controlled, and making sure our necessary medical apps are up to date and accessible by staff.
Jamf Pro is a Must for Apple Device Management
What do you like best about the product?
Being able to manage thousands of devices with ease.
What do you dislike about the product?
Sometimes I think it takes too many clicks to complete a task.
What problems is the product solving and how is that benefiting you?
Deploying apps and settings to thousands of devices.
Couldn't image doing my job without it
What do you like best about the product?
The thing that I love the most about JAMF Pro is being able to make changes at scale and remotely, and for mobile devices that are installed it allows me to do basic troubleshooting from my desk.
What do you dislike about the product?
There are more limitations with mobile devices and Apple TVs than I would like, and I want these products to continue getting more and more features.
What problems is the product solving and how is that benefiting you?
A real world example is we deployed a couple hundred Apple TVs in classrooms one summer, and at the last minute our networking team realized we need to get users to accept a new wireless certificate. I was able to build a new profile and push it out that day, and seamlessly migrate all of our devices to the new certificate with no issues.
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