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Jamf does EVERYTHING
What do you like best about the product?
Jamf works closely with Apple to make sure that new features are quickly adopted and able to be managed by JamfPro. Zero touch deployment has been a game changer and makes on boarding new employees fast and seamless.
What do you dislike about the product?
Newly released versions of Jamf can sometimes contain bugs. Getting started with Jamf can be a little confusing at first. Thankfully, there is a lot of documentation.
What problems is the product solving and how is that benefiting you?
My team manages over 10,000 devices in JamfPro with only 3 admins.
Recommendations to others considering the product:
Go all in with Jamf, you won't be disappointed. Jamf has everything that can really fine tune your management workflow and end user experience to be efficient and consistent.
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Amazing device management tool
What do you like best about the product?
It's easy to use and learn.
It makes all the deployments go smoothly.
And they are good at zero-day deployment.
It makes all the deployments go smoothly.
And they are good at zero-day deployment.
What do you dislike about the product?
It doesn't have a good method for reports.
This is can be good especially for audits.
This is can be good especially for audits.
What problems is the product solving and how is that benefiting you?
All of our deployments for software and security tools. It makes it easy to deploy in our environment.
Recommendations to others considering the product:
Its a powerful easy took to use.
Time saver and real support
What do you like best about the product?
My favorite thing is JAMF support. I have dealt with many vendors, but none of them have felt like an extension of our team like JAMF support does. I never thought support was extremely important, but it definitely is when you are talking about a system that supports thousands of devices. I've have been on the phone working with a tech an entire day before, and never once were they upset. I also like how simple it is to change something on thousands of devices in minutes.
What do you dislike about the product?
I have had problems with updates causing us issues. We tend to not update right away and wait for known product issues to arise. This has been frustrating because sometimes we need to update to support new devices. However, we have been included in quite a few product issues but most of them have workarounds.
What problems is the product solving and how is that benefiting you?
We are managing close to 10000 Apple devices on a daily basis. I've realized how much time is saved by having JAMF. If we had to manually do a lot of the things we have automated, it wouldn't be possible to get it all done.
Recommendations to others considering the product:
Take a look at the JAMF Nation community. JAMF has quickly become one of the standards in Apple management. There are other products out there, but it helps to have such a large community using the same product.
The only full MDM solution for the enterprise/edu
What do you like best about the product?
zero day support and solid certification program allowing me to ensure people can be trusted managing macos/ios devices across the environment. Gives great insight to what machines meet compliance with reporting that is easy to follow.
What do you dislike about the product?
There is not much of a downside. If you have macOS/iOS devices that need to be managed to meet information security standards, jamf really does the best job of being able to configure a wide array or devices on the fly
What problems is the product solving and how is that benefiting you?
I manage a macOS environment in higher-ed with many users that are mobile. I can push changes remotely without needing to touch each machine.
Recommendations to others considering the product:
Do it. It is worth it!
Streamline Apple Management in K-12 EDU!
What do you like best about the product?
With the proper setup, very little needs to be done to maintain your fleet. I love all the smart group variables that ensure all of my devices get the proper policies and programs automatically without IT intervention. Policy scoping works great with the quick, recurring frequency at which computers check-in. This makes sure you're fleet is up to date in a timely fashion. Now, when our school district purchases Macbooks, we open the box to inventory tag the computer, but we give them to the user without ever turning them on. The great JAMF community & third-party add-ins make computer configuration a breeze for employees. The ability to leverage almost any type of policy / script / installer in the self service application greatly reduces help desk tickets and allows our users to empower themselves. Last but not least the customizable dashboard gives me a very quick and updated view at the success rate of deployed policies and profiles.
What do you dislike about the product?
There is a bit of initial setup to go through to really tinker JAMF to your specific enviornment. THis can take some planning and trial and error, but once complete makes maintaining JAMF a breeze.
Many of my dislikes I believe are a result of issues with Apple and not JAMF. "Re-Imaging/Enrolling" LAB machines in school environments cannot be completely "zero-touch." Some features that apple touts (upgrade OS from MDM command, do not work) Lots of these things can be resolved with some research, the great community, and custom scripts.
Many of my dislikes I believe are a result of issues with Apple and not JAMF. "Re-Imaging/Enrolling" LAB machines in school environments cannot be completely "zero-touch." Some features that apple touts (upgrade OS from MDM command, do not work) Lots of these things can be resolved with some research, the great community, and custom scripts.
What problems is the product solving and how is that benefiting you?
Streamlined "imaging" process. No longer do we need to build "fat" images, everything is easily changeable without redoing base images. The inventory reporting is great for implementing patch policies with smart groups, which allows seamless ways to keep our computers up to date. The vast majority of items that can be placed in the Self Service app greatly reduce our helpdesk tickets. From user specific applications, to custom settings, and even non destructive OS recoveries that users can do by themselves!
Jamf Pro has been my go to for Apple device management since 2010
What do you like best about the product?
I love the extensibility of Jamf Pro. It can offer both simple and custom workflows to meet your needs. The support is amazing. Whether calling in or emailing, they are thorough, friendly and knowledgeable.
What do you dislike about the product?
I would like to see more controls and features in the hands of teachers, similar to what Jamf School has.
What problems is the product solving and how is that benefiting you?
We are able to use zero touch deployment with our macOS and iOS fleet. We can do customized digital signage with Apple TV using the Carousel + Jamf Pro integrations. We prefer to self-host our server environment, which we can do with Jamf Pro. Jamf allows us to manage teacher and student devices, crafting policies that align with our district culture and supports learning in the classroom.
Recommendations to others considering the product:
Take time to review and test the features. Get a clear vision of how you want your Macs and iPads to be for students and for teachers. Create a list of controls, restrictions, and features you want to implement. Then see how Jamf can accomplish this.
JAMF Makes Life Easy
What do you like best about the product?
I love that JAMF allows me to configure some settings, and then deploy them without having to worry about it again. Users are able to utilize their devices, and I don't have to constantly monitor them, fearing that something will break. JAMF is reliable and never failed me.
What do you dislike about the product?
JAMF is a little confusing for newcomers, but the numerous and unlimited amounts of support easily rectify that.
What problems is the product solving and how is that benefiting you?
JAMF has allowed me to easily deploy Macs to professors and staff in my university, set them up with necessary applications to teach class/do their jobs, and never have to worry about them again.
Recommendations to others considering the product:
Don't be afraid to make sure of the support that Jamf has available. There are many members within Jamf as well as within Jamf Nation that are there to assist you. Everyone in the Jamf community is very friendly and are always there to help and answer questions. The collaborative experience is amazing.
Best iOS and MacOS MDM
What do you like best about the product?
Jamf Pro is the most capable MDM solution available. It's honestly the only MDM worth paying for.
What do you dislike about the product?
The cost can seem high, especially for smaller businesses and non-profits. There have also been many bugs in many of the releases, some of which prevented us from upgrading to the latest version. But typically those bugs are solves within a reasonable timeframe and don't end up impacting our end-users.
What problems is the product solving and how is that benefiting you?
Jamf Pro has helped me to be proactive with fixing and preventing issues, increasing security, reducing turnaround time for problem-solving, and reduce overall tickets.
Recommendations to others considering the product:
If you can afford it, it is definitely the best solution available! Its also the only solution I would be willing to pay money for.
JAMF Pro
What do you like best about the product?
Ability to manage all iOS and MacOS devices in one place.
What do you dislike about the product?
some of the patch policies have too many manual steps
What problems is the product solving and how is that benefiting you?
Hardware inventory, Remote management, Security
Can't live without it.
What do you like best about the product?
JAMF allows me to manage over 1000 devices with pulling my hair out daily. I have multiple buildings that computers and iPads and JAMF works flawlessly. Moving to the cloud was a breeze as well. I was online with support and they took over my machine and moved everything without a hitch. The greatest thing about JAMF is the yearly updates that are taking place. This is the first company that really listens to their users and modifies the product to meet the demands of the education industry along with providing a discount. This allows the schools with limited budgets to utilized JAMF to it full potential.
What do you dislike about the product?
There are times when the support will take quite a few emails to solve the issue but it has always been resolved.
What problems is the product solving and how is that benefiting you?
The elementary teachers are constantly looking through app store for new and exciting apps that will enhance their classroom. With JAMF I can get and deploy apps quickly from any of my devices. We are currently using and out dated version of Office so I need to prevent the students from upgrading to Catalina and JAMF has an easy solution to restrict the software until I am ready.
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