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Jamf is Best in class and we could not have pulled off everything without it.
What do you like best about the product?
Integration with DEP, VPP, and the Self Service app is awesome. We have provided several custom solutions thru the Self Service app to our Managed Clients. We have self help tools, Tech Support Tools.
What do you dislike about the product?
I really want us to be able to move to the cloud, but not having MySQL access is a big bummer, cause the API can only do so much.
What problems is the product solving and how is that benefiting you?
Admin Access Provisioning, several support tools for end users to run themselves via Self Service app.
Recommendations to others considering the product:
This is best in class, save yourself some time!
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Great tool to make your Mac environment run smoothly and quickly
What do you like best about the product?
Easy to to push out new updates and software installs. Capabilities to add policies and easily run. Find recovery keys and remote wipe systems. MDM usage a must in a corporate environment and JAMF pro makes that so simple.
What do you dislike about the product?
hard to navigate if you do not have the filters set to search and UX not that great and intuitive.
What problems is the product solving and how is that benefiting you?
Running new updates with a package install and able to benefit with pushing these updates
Recommendations to others considering the product:
It's the best way to manage your entire Mac environment under one umbrella.
Jamf Pro in the Higher Ed. Space
What do you like best about the product?
The ease with which you can assist users with a variety of problems that happen on the day to day.
What do you dislike about the product?
Occasional difficulty imaging machines and problems that arise from maintaining a poorly documented system. No Dark Theme. Can't immediately jump to a script from a policy.
What problems is the product solving and how is that benefiting you?
Providing users with Application support and updates remotely and quickly. Imaging machines to a users specific requirement. Larger scale deployment of many machines with similar/identical configuration. Its great to pull a computer out of the box, install Jamf, and hit the go button.
Recommendations to others considering the product:
Clearly document the entire workflow as things are created and modified. A mess of overlapping policies, profiles, and groups can crop up quickly if unmanaged
Jamf Pro is awesome!
What do you like best about the product?
I throughly enjoy the ease-of-use with using Jamf Pro to manage my iOS and OS X environment.
What do you dislike about the product?
I have been using Jamf Pro/Casper for so long; the Jamf team has done a phenomenal job of continually improving the product with each version.
What problems is the product solving and how is that benefiting you?
Management of iOS, OS X devices. I have learned that Self Service has a huge benefit to users that are remote or simply want to manage installs/updates on their own time.
Jamf Pro makes managing your Mac environment a breeze
What do you like best about the product?
Checking in Macs to the platform is simple, using DEP or user-initiated enrollment. We have a zero-touch deployment where we can ship a Mac directly from Apple to any of our offices, our users can unbox it and we are safe knowing it will check in properly and get them started.
What do you dislike about the product?
Would love for Jamf to develop some more native functionality, particularly around DEP notifications. We're glad they bought NoMAD, would love to see more acquisitions and rollups like that in the future.
What problems is the product solving and how is that benefiting you?
We couldn't manage our 300+ fleet of Macs without Jamf. They are the industry standard for a reason. If you have any Macs or iOS devices to manage, you need Jamf.
Great Product, Pretty good support, high price
What do you like best about the product?
JAMF has a great product - I don't think there's anything on the market that compares to it. If a company has a substantial Macintosh deployment, they almost need JAMF. You've become the gold standard.
What do you dislike about the product?
Historically, the UI has been clunky, but I think it's gotten better. I'd love the UI to better walk you through how to setup policies & configuration profiles with workflows / wizards / something. Lastly, your support used to be stellar, and I think there was a turning point a year or so ago when our personalized CS person was taken away. I think it's been better recently? I don't need to use it that often, so I don't have a great pulse on this.
What problems is the product solving and how is that benefiting you?
We only use Macintosh laptops as a company, so we use JAMF for life cycle management of all employee laptops across the organization.
Recommendations to others considering the product:
It's a great product that continues to get better. You'll need to spend time to justify the cost to executive management because I think it's kind of pricey.
Jamf is the best
What do you like best about the product?
One of the best parts of using Jamf is that it's simple to use. I've used many programs in the past that are supposed to simplify the end-user experience but have a steep learning curve. I dare to say that Jamf has been fun to learn and explore.
What do you dislike about the product?
My biggest issue is how Jamf handles saving changes. Sometimes it's not obvious that you're not saving changes the proper way.
What problems is the product solving and how is that benefiting you?
Going Paperless!!! It was extremely easy to set up web clips that allow us to point the phones to paperless forms with electronic signature. We are also able to do Zero-Touch deployments to our remote staff.
Recommendations to others considering the product:
Think about how you can utilize other applications with Jamf as well! Be creative.
Great management tool for everything Apple
What do you like best about the product?
I like how you can remotely manage any aspect of my Mac environment. Things like controlling restriction policies, deferring software updates and pushing out packages. Jamf makes it so you can do anything you want from a management side to meet your business needs.
What do you dislike about the product?
I dislike the learning curve needed to master the mdm solution.
What problems is the product solving and how is that benefiting you?
I am trying to solve the management of my Mac environment.
Recommendations to others considering the product:
Make sure to take the training courses before beginning to implement in the environment
Reinventing how you look after your iOS/MacOS Estate
What do you like best about the product?
Replacing IT Support Time with Automated Processes, so that time can be spent developing the estate rather than firefighting issues. Allowing users that have non technical skills resolve technical problem with the use of Self Service. Zero Touch deployment negating the need for engineers to spend time preparing machines.
What do you dislike about the product?
The new pricing model may alienate clients during their renewal. There are some additional steps needed to really make Jamf shine in the Enterprise environment, such as allowing Cloud Distribution as a dedicated failover to File Distribution Points that are assigned to buildings.
Jamf Admin is a crucial tool in the management of Jamf Pro, and is incredibly unreliable and crashes under multiple scenarios/environments when syncing large amounts of data to repositories. (Found this with many of my clients, and with brand new machines/fresh built repositories/different OS's and all display intermittent results with syncing and the initial copy of data to fresh repositories (Media Biz's that have 400GB~ of Repo)).
Jamf Admin is a crucial tool in the management of Jamf Pro, and is incredibly unreliable and crashes under multiple scenarios/environments when syncing large amounts of data to repositories. (Found this with many of my clients, and with brand new machines/fresh built repositories/different OS's and all display intermittent results with syncing and the initial copy of data to fresh repositories (Media Biz's that have 400GB~ of Repo)).
What problems is the product solving and how is that benefiting you?
Putting in process in otherwise unmanaged environments
Providing a better build process and problem management with policies to compete against the windows environment
Working with businesses that have no onsite IT Support, utilising Self Service to replace the need for 1st line Support
Providing a better build process and problem management with policies to compete against the windows environment
Working with businesses that have no onsite IT Support, utilising Self Service to replace the need for 1st line Support
Recommendations to others considering the product:
Invest time in developing your estate, either with a onsite technician or using a outsourced engineer that can create the estate that looks after itself rather than just implementing the tool and not having dedicated hands to make the most of the features in Jamf Pro.
Management made easy
What do you like best about the product?
The ease of scoping certain policies to a set of Mac's
What do you dislike about the product?
That this answer has to be 40 characters or more ;).
Nothing else, really.
Nothing else, really.
What problems is the product solving and how is that benefiting you?
Having a Self Service catalog with apps and helpful workflows
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