Jamf Pro
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Still the best product out there, but still a lot of work to do
What do you like best about the product?
Usability and extensibility. Jamf grow extensively over the last years, but the interface didn't get confusing, which is a big benefit.
What do you dislike about the product?
The handling of configuration profiles. Especially dealing with "Custom Settings" profiles and the lack of editing them within the web interface.
What problems is the product solving and how is that benefiting you?
Sounds strange, but I've resolved ANY problem so far. I'm using Jamf for almost seven years now, but in that time there were no customer demands I was not able to deal with. The hugest benefit is the handling of Jamf itself - it doesn't matter if you're managing 10 or 10000 devices - using Jamf is still the same.
Recommendations to others considering the product:
Simple question: do you REALLY want to manage your Macs? => don't consider about the price of Jamf Pro - it's definitely worth.
JAMF – A BETTER USER EXPERIENCE FOR APPLE USERS
What do you like best about the product?
Jamf Pro is a dedicated solution for the Apple ecosystem. It provides full support and is always ready to manage the latest iOS and macOS operating systems. It is also the highest rated and most frequently chosen EMM (Enterprise Mobility Management) solution by clients. Its simple interface and a wide range of functionalities ensure the full integration of Macs with the company environment. In my daily work I use a MacBook managed by means of Jamf Pro, thanks to which I can indicate the most useful functions of the Apple device management system from the user’s perspective.
What do you dislike about the product?
It's a an expensive solution but it's worth it - should be treated as investment
What problems is the product solving and how is that benefiting you?
1. Zero-day support
Apple offers regular software updates to Macbook users, and Jamf Pro has been offering support on the day when the new system is released for years now. Thanks to this, I can install updates and enjoy the new features offered by Apple the very next day following the release of the new macOS or iOS – without worrying about compatibility with installed applications and business systems.
2. Self-Service
Do you willingly leave your computer to the IT department when something stops working or you need to install a program or an update? Sometimes it can be a matter of an hour or so, but often it is necessary to leave the equipment for several days, which stops you getting work done. Personally, I value the possibilities offered by Self-Service in this area. This is a kind of self-service company store that allows me to install new programs, updates and even to fix malfunctioning elements of the system by myself. It is also possible to send a request to the help desk via the Self-Service platform. Thanks to Jamf Pro I can be sure that my computer is properly managed, but it is done in a way that does not affect my work.
3. Zero-touch deployment
When I received the Macbook on the first day of work, I did not have to configure it by myself. It was actually ready to use immediately after unwrapping. Thanks to integration with Apple Business Manager (a portal for IT administrators) Jamf Pro allows the company to provide the user with Apple equipment directly. When you switch the device for the first time, all adequate configurations and settings are installed automatically.
4. App Store and Apple ID
In the everyday use of Apple devices at work it is also important for me to be able to download applications acquired by my company from the AppStore without providing my own Apple ID. This is important, since in business swift access to the latest applications is an absolute must-have.
Apple offers regular software updates to Macbook users, and Jamf Pro has been offering support on the day when the new system is released for years now. Thanks to this, I can install updates and enjoy the new features offered by Apple the very next day following the release of the new macOS or iOS – without worrying about compatibility with installed applications and business systems.
2. Self-Service
Do you willingly leave your computer to the IT department when something stops working or you need to install a program or an update? Sometimes it can be a matter of an hour or so, but often it is necessary to leave the equipment for several days, which stops you getting work done. Personally, I value the possibilities offered by Self-Service in this area. This is a kind of self-service company store that allows me to install new programs, updates and even to fix malfunctioning elements of the system by myself. It is also possible to send a request to the help desk via the Self-Service platform. Thanks to Jamf Pro I can be sure that my computer is properly managed, but it is done in a way that does not affect my work.
3. Zero-touch deployment
When I received the Macbook on the first day of work, I did not have to configure it by myself. It was actually ready to use immediately after unwrapping. Thanks to integration with Apple Business Manager (a portal for IT administrators) Jamf Pro allows the company to provide the user with Apple equipment directly. When you switch the device for the first time, all adequate configurations and settings are installed automatically.
4. App Store and Apple ID
In the everyday use of Apple devices at work it is also important for me to be able to download applications acquired by my company from the AppStore without providing my own Apple ID. This is important, since in business swift access to the latest applications is an absolute must-have.
Recommendations to others considering the product:
To sum up, Jamf makes every effort to facilitate Apple users’ everyday work. Thanks to Jamf Pro, working with the devices becomes more pleasant, and management is simpler and more intuitive. Currently over 30,000 companies around the world use the Jamf Pro system, including companies such as SAP and IBM. The number of Apple devices managed by Jamf is impressive, amounting to 5.2 million. So it is worth betting on proven solutions used by millions of users worldwide and trusting the best in terms of managing devices with the Apple logo.
Use with Apple Devices!
What do you like best about the product?
If you need to do anything with Apple devices, mobile or computer, Jamf is the way to go. Jamf is designed for Apple, and it shows. Every feature Apple offers for device management is available to Jamf Pro users.
What do you dislike about the product?
Things are changing all the time, especially on the Apple side, so things can go wrong. I have to contact support sometimes, but they're quite responsive.
What problems is the product solving and how is that benefiting you?
We manage thousands of iPads across multiple sites with ease using Jamf Pro, including all the features of Apple School Manager. With the robust automation features not available in other MDMs, setup and maintenance is made a lot easier.
Recommendations to others considering the product:
If you have a lot of Apple devices, Jamf is the only way to go.
Critical tool
What do you like best about the product?
Consistent operation stability and availability
What do you dislike about the product?
A better solution for viewing/ monitoring devices would be nice.
What problems is the product solving and how is that benefiting you?
Device management and application distribution
Jamf Love
What do you like best about the product?
The ability to package and send out applications, scripts, and configuration profiles.
What do you dislike about the product?
There are some really annoying PIs out right now that make life a bit difficult.
1) Multiple duplicate configuration profiles being sent to the computer which causes some configuration profiles to not work. Happening on LOTS of computers. Fix is manual one at a time.
2) iPads that have done an Erase all Contents and Settings will have apps that were previously installed via Self Service get automatically installed after the wipe.
3) VPP App Timeouts: Repeatedly happening and only fix is to refresh the content in the token and clear the failed commands on the device. This happens repeatedly for various apps in the Mac App catalog.
1) Multiple duplicate configuration profiles being sent to the computer which causes some configuration profiles to not work. Happening on LOTS of computers. Fix is manual one at a time.
2) iPads that have done an Erase all Contents and Settings will have apps that were previously installed via Self Service get automatically installed after the wipe.
3) VPP App Timeouts: Repeatedly happening and only fix is to refresh the content in the token and clear the failed commands on the device. This happens repeatedly for various apps in the Mac App catalog.
What problems is the product solving and how is that benefiting you?
Keeping fleet applications up to date.
JAMF is a force to be reckoned with
What do you like best about the product?
JAMF makes my day to day workflow 100 times simpler. I can do so much more using the many built-in tools and get creative with the JamfHelper GUI tool for notifications. I love using JAMF to make management and deployment in my org seamless!
What do you dislike about the product?
Automating OS upgrades can be quite a challenge. I've had to utilize a lot of homebrew methods from the JAMF Nation community to do what I want.
What problems is the product solving and how is that benefiting you?
Vulnerability remediation is key with JAMF. I can easily create a smart group scope of how many Macs have a certain software version and create a policy to patch it within 10-15 minutes. I have also been starting to use the new auto update features for 3rd party apps which is a great add-on
Recommendations to others considering the product:
Don't be cheap. It is well worth the investment to user JAMF Pro.
Overwhelmed
What do you like best about the product?
Extension Attributes are salting my life.
What do you dislike about the product?
Only MySQL support is missing here, and some little things :-)
What problems is the product solving and how is that benefiting you?
People who want to work with proper mac clients. Over 250 projects
Recommendations to others considering the product:
Do it!
Jamf Rocks
What do you like best about the product?
First, i have been using Jamf products since the company was so small the entire staff could fit into a VW bus! Jamf has always been there for us to manage our Macs in the finest degree possible. They are always in lock step with Apple. I highly recommend the use of Jamf as the premiere Apple MDM
What do you dislike about the product?
The support packages have branched out so what i used to get as standard years ago, now comes at a premier cost
What problems is the product solving and how is that benefiting you?
Jamf helps me keep my organizations upper management at bay by helping us integrate our Macs into a predominantly Windows and Microsoft infrastructure
Best Apple MDM out there!
What do you like best about the product?
Zero day support for new OS's. Supports most of the Apple MDM specs. Automates Mac setup process. Provides users with self service capabilities. Abe to distribute software and configuration profiles easily.
What do you dislike about the product?
I would love to see a more comprehensive patch management system, which included packages. I would also like to see more titles supported in patch management.
What problems is the product solving and how is that benefiting you?
Automating Mac setup experience so that it can be done by the end user, which frees up IT to focus on solving problems. Providing users with Self Service. Keeping systems patched and secure.
Recommendations to others considering the product:
The JumpStart is good to get started, but definitely want to budget for training for your admins if they are not already Jamf certified.
Best MDM Solution out there.
What do you like best about the product?
I like that fact that it is cloud based and the devices can be managed anywhere there is internet access.
What do you dislike about the product?
I dislike that I cannot arrange the dashboard. I would like to have options to customize it.
What problems is the product solving and how is that benefiting you?
We are using JAMF to manage and deploy software to user devices off campus.
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