Jamf Pro
JamfExternal reviews
2,010 reviews
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Robust tool for management
What do you like best about the product?
I love the ability to do complex things. Using the API we are able to automate and customize lots of things.
What do you dislike about the product?
Their support has been entry level recently. It used to be great, but not anymore.
What problems is the product solving and how is that benefiting you?
Jamf pro makes managing thousands of MacBooks and iPads easy.
Celina’s review JNUC 2023
What do you like best about the product?
I love the support I get when I run into an issue. JAMF NATION ROCKS!!!
What do you dislike about the product?
Updates :-(. This may be more of an Apple reflection though.
What problems is the product solving and how is that benefiting you?
Updates, deployment and app management. Helping making things easier on our users.
Great support and service
What do you like best about the product?
Jamf staff is amazing and knowledgeable.
What do you dislike about the product?
No android support of product. Nothing else
What problems is the product solving and how is that benefiting you?
Shared device mode
Jamf is essential for Mac management
What do you like best about the product?
The capabilities for zero touch setup and deployment for remote users as well as self service to lock down applications.
What do you dislike about the product?
Can't think of anything currently, jamf has been an asset for the organization
What problems is the product solving and how is that benefiting you?
Application deployment and security
IT Administrator
What do you like best about the product?
The community and the software is well built and reliable
What do you dislike about the product?
There are lots of bugs that come with such a diverse product
What problems is the product solving and how is that benefiting you?
Being able to manage all Apple products with different macOS versions
All needed systems rolled into one
What do you like best about the product?
I love that I have patch management, vpn, remote access, and more all in one product
What do you dislike about the product?
The learning curve is considerable, otherwise the new UI has become much better
What problems is the product solving and how is that benefiting you?
It's solving a consider number of my problems, it helps enable zero touch deployment for all users, and allows for more precise Pach management
Global management of our devices all over the world
What do you like best about the product?
The prestage option for newcomers is fantastic. No need to configure any macbooks.
When a newcomer receive his brand new macbook, he just need to unpack and all our policies are executed seamless in 20 min
When a newcomer receive his brand new macbook, he just need to unpack and all our policies are executed seamless in 20 min
What do you dislike about the product?
The pricing cost is sometimes hard to negotiate
What problems is the product solving and how is that benefiting you?
Onboarding and offboarding processes could be hrd to manage but with Jamf pro , it's a pleasure
It is user friendly for the most part.
What do you like best about the product?
The way I can manipulate the data to sees what I want to see
What do you dislike about the product?
I wish the top row could freeze and I could select mulptile devices to either delete or enable lost mode
What problems is the product solving and how is that benefiting you?
Inventory and device managemant
Experience of Jamf Pro
What do you like best about the product?
I like how easy it is to use Jamf Pro with Apple devices. Jamf Pro makes securing devices very easy and effective. As we have Jamf integrated with Apple Business Manager new devices are automatically enrolled.
What do you dislike about the product?
It can be difficult to find issues, you find out about them when it's too late, and Jamf aren't great at providing the solution. Rebuilding a laptop because it won't report it's recovery key is a hard sell to a user.
What problems is the product solving and how is that benefiting you?
It is solving the problem of how to secure our devices. Because it is closely aligned with Apple, the installation process is very easy.
8 Year User Review
What do you like best about the product?
Jamf has amazing support and use of functionality, the features they add are great with the ablity to customize the build as needed. The user community has years of information and support for others that use it. Ive used it for 8+ from on-prem to cloud and its been seamless all the way around.
What do you dislike about the product?
On-Prem Jamf Server always seems to be more loops to jump through with the Jamf Support team. The On-Prem Server back-end does not support the latest RHEL 8 (which was released in 2019, with RHEL 7 ending support in less than 1 year) and the documenation seems dated for setup for the RHEL support in general.
What problems is the product solving and how is that benefiting you?
Currently im in a Federal enviroment that has restrictions, settings, and software that must be deployed securely. All of which is designed to harden the OS from internal and external threats. It allows me to manage there devices seamlessly without concern of user adjustment. We deploy things such as certifcates, Software, Plist Settings, commands, and then collect information via API and local for other systems.
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