Jamf Pro
JamfExternal reviews
2,010 reviews
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Great tool to manage Apple Devices!!
What do you like best about the product?
I love how you can manage all of you Apple devices and push updates to either your entire fleet or specific groups of devices. Jamf also allows us to restrict certain apps or functions to any of the devices that we are using
What do you dislike about the product?
Haven't found anything, except for the overall cost as you scale up
What problems is the product solving and how is that benefiting you?
Overall management and deployment
JAMF Pro is very easy to use with a UI that just works and is very functional.
What do you like best about the product?
The best thing I like about JAMF Pro is the UI and how easy it is to use.
What do you dislike about the product?
The downside of JAMF Pro is issues with policies not always going through and taking multiple tries.
What problems is the product solving and how is that benefiting you?
JAMF is great for keeping a restricted environment for student laptops. It's very easy to use and has a very helpful community that has just about any answer you can ask them.
Been on Jamf since Casper!
What do you like best about the product?
Simplest management for macOS that I have experienced. Allowed me to easily create a near zero-touch deployment model that our Service Center loves.
What do you dislike about the product?
I wouldn't say there are downsides. The few issues I have are really related to our legacy on-prem environment not having script editing on the site.
What problems is the product solving and how is that benefiting you?
Mass management of our macOS fleet. We have easily been able to configure a consistent security baseline that we can be sure is securing our endpoints.
Jamf works as it is advertised
What do you like best about the product?
I like that jamf keeps me from going to each device individually. I can run updates quickly. Support is always helpful. The certification courses and online resources are beneficial.
What do you dislike about the product?
Jamf pro is one of the more expensive products on the market. Switching from JAMF Pro to JAMF school is difficult because I need to connect my ASM to two servers. I also wish there was a way to make multiple local accounts on the device in JAMF or a version or a more cost-effective version of JAMF Connect.
What problems is the product solving and how is that benefiting you?
In the summer, it would take me forever to update computers. Now I have made a policy that quickly installs the DMG file. I also use JAMF to run scripts that lock down student devices.
Great management tool for Apple devices
What do you like best about the product?
Jamf works great when it comes to handling and managing all Apple devices. Whether it's a Mac, iPad, or iPhone, you have the ability to control and administer policy commands, patch updates, and locking/wiping of devices. Would highly recommend it! Plus, you can get certified as well with the MDM and the courses are free to take.
What do you dislike about the product?
The only dislike I have with Jamf is its customer service. Though support reaches out initially in a timely manner, when it comes to follow-ups or repairs, the initial fixes feel more like band-aids than actual repairs. When the issue is escalated, the next team handles the issues phenomenally and follows up and keeps you up-to-date with what's happening or causing your tech issue.
What problems is the product solving and how is that benefiting you?
Patch management when it comes to updating macOS, iOS, or apps that are for Apple products.
Nice bird's eye view
What do you like best about the product?
it allows me to get a sense overall of what is happening with a device and push software as needed.
What do you dislike about the product?
not much. the annual recertification for certificates of apple, etc. just something that doesn't happen that often so it is a to do
What problems is the product solving and how is that benefiting you?
the ability to push software and configurations is huge. the added device level security is nice as well.
MacOS System Administrator who actively uses Jamf Pro professionally every day.
What do you like best about the product?
I like that I can manage a massive fleet of devices across several models for our district. I like the ability to manage scripts and packages for software and view computer records for hardware information inside of Jamf.
What do you dislike about the product?
They constantly are updating the software so while new things are good, they actively will deprecate functions of Jamf so you will need to upgrade the way you do things. I also feel like they have different features between different Jamf apps that should be ported over to Jamf Pro.
What problems is the product solving and how is that benefiting you?
Helps to manage all of our fleet of devices smoothly. Allows us to manage applications for computers and iOS apps for iPads and iPhones. Gives lots of power to admins remotely for devices on and off campus.
Jamf Pro ease of use
What do you like best about the product?
Jamf Pro is very easy to navigate and apply changes.
What do you dislike about the product?
Only issue we've had is sometime items do not always apply in a timely manner.
What problems is the product solving and how is that benefiting you?
we use JAMF Pro for an MDM management system, this is a time saver as apps can be pushed out in mass instead of having to touch each device individually. It also allows for tracking and data management.
Extensive support, documentation, and community
What do you like best about the product?
Jamf is deeply committed to the platform and 0-day support for Apple's stream of new features. Support is fast, responsive when needed, and backed by extensive documentation and a robust community.
What do you dislike about the product?
With the constant stream of new features, updates and cleanup of older features seem to fall behind. Server patches are released regularly, almost requiring the Jamf Cloud product to maintain your sanity.
What problems is the product solving and how is that benefiting you?
Ensuring security standards are applied to all devices consistently. Providing tools and features to help reduce calls to the service desk.
Excellent Customer Service
What do you like best about the product?
When I have an issue, there is always a well experienced team ready to help.
What do you dislike about the product?
Some parts of the GUI aren't very user friendly and can take awhile to learn how to use.
What problems is the product solving and how is that benefiting you?
JAMF Pro solve my needs when managing devices remotely.
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