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Excellent toolset for Mac fleet management
What do you like best about the product?
I have a mid-sized fleet of Mac devices that I manage. Jamf Pro offers me powerful organizational features that allow me to easily scope software, scripts, and other policies to groups of any size. Since it plugs into our directory service, I can pull in user attributes to further organize my systems.
The inventory management and reporting, combined with smart groups, allow me to quickly and easily build reports for management to ensure they have all the information they need to make purchasing decisions.
My favorite recent feature is the App Installers system which, for catalogued apps, significantly reduces my involvement in keeping apps patched and compliant with our security policies. For legacy apps, apps which require some extra care and configuration, or apps which have different version requirements in our labs than for our employee systems - the Patch Management features allow me to create flexible group-based deployments and update rules.
The inventory management and reporting, combined with smart groups, allow me to quickly and easily build reports for management to ensure they have all the information they need to make purchasing decisions.
My favorite recent feature is the App Installers system which, for catalogued apps, significantly reduces my involvement in keeping apps patched and compliant with our security policies. For legacy apps, apps which require some extra care and configuration, or apps which have different version requirements in our labs than for our employee systems - the Patch Management features allow me to create flexible group-based deployments and update rules.
What do you dislike about the product?
There is some inconsistency in the user interfaces between some of the older features and newer features within Jamf Pro. While they are working to overhaul this, it is a bit jarring.
Some features, like LAPS, are only accessible via the API. Jamf are working to integrate LAPS and other API-only features into the GUI, but that has limited the usefulness of these API-only features in my organization.
Some features, like LAPS, are only accessible via the API. Jamf are working to integrate LAPS and other API-only features into the GUI, but that has limited the usefulness of these API-only features in my organization.
What problems is the product solving and how is that benefiting you?
Jamf Pro allows us to ensure consistent computer configuration for labs and new users, keep inventory records for purchasing and compliance reporting, and interact with Apple's MDM systems to ensure devices are compliant with our security and configuration policies.
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Comprehensive Apple MDM solution for unified device management and security.
What do you like best about the product?
Powerful: Jamf Pro offers an extensive range of features and capabilities for managing Apple devices for our company, this includes device enrollment, software deployment, patch management, security, and application management.
Easy-to-use: Jamf Pro is designed to be intuitive and easy to use for all stakeholders within our company. From our service desk to the engineering team and able to easily use the MDM.
Easy-to-use: Jamf Pro is designed to be intuitive and easy to use for all stakeholders within our company. From our service desk to the engineering team and able to easily use the MDM.
What do you dislike about the product?
Reporting: Jamf Pro reporting abilities on various aspects of the device lifecycle are lacking and we have to rely on various tools and jamf API to create reports when asked about.
What problems is the product solving and how is that benefiting you?
JAMF Pro currently serves as our MDM for Apple devices, and we use it to enroll devices. Manage software deployments and Mac OS and iOS updates. We use it to patch various apps with updates. We also use JAMF connect for IDM and to interface with our AAD services.
One Image = Hundreds of Devices
What do you like best about the product?
I love how the devices we use in our healthcare environment all have the same image, same look and feeling so when going from one area to another, I can pick up a device and start using it with ease.
What do you dislike about the product?
Unable to install apps on our own, but we understand that it's for the best security and we can always submit optimization requests to our developers.
What problems is the product solving and how is that benefiting you?
We are a busy place and we need the iPhone to make calls, send messages and everyone having the same style of phone makes it easier to pick it up and get going.
It is very easy to use and works flawlessly.
What do you like best about the product?
It syncs with our SSO credentials. When any changes or installations are made on our Mac devices, it reflects immediately.
What do you dislike about the product?
There is nothing that we dislike. it works great and protects us from any threats.
What problems is the product solving and how is that benefiting you?
It allows us to work efficiently and allows us to customize our management.
Jamf Pro
What do you like best about the product?
I like how easy it is to use- but also easy to explain to any new employees that dont have exprieicne with Jamf how to use it- create enrollment packages and how to push out apps that needs to be updated or sent to a laptop that is within a specific group.
What do you dislike about the product?
I do find it hard that not everything is easy to find. Some items require more digging around in settings and cant be selected for each group. They have to be individually made per group instead of just selecting a previous group to copy
What problems is the product solving and how is that benefiting you?
Right now I am still learning more about Jamf pro- but one problem I am getting help with is resoring the connection to our LDAP and i appreciate support helping me figure it out but explaining it as well since I am still relativly new to it.
Jamf Pro saves me so much time
What do you like best about the product?
I like how it saves me time and makes it easier for my user to get what they need to do their job. Their customer service is fantastic and always has the answer I need.
What do you dislike about the product?
How it can be difficult to deploy certain apps. The turn around time to get a hold of a representative when help is needed is usually about a day for us it seems like but they are very knowledgeable and helpful when they do.
What problems is the product solving and how is that benefiting you?
The biggest thing it does it allows me to deploy applications and settings remotely without having to go to every single computer and manually add it. Jamf Pro makes us more proficient.
Go to MDM for large Apple fleet management!
What do you like best about the product?
Jamf Pro is our go to MDM product for our Apple clients. While there are several MDM platforms out there, the Jamf Pro binary for macOS management is a game changer. The simplicity of deploying complex configurations, settings or automations make it easy for any of our admins to perform a task that would require more expertise to acheive in other platforms.
What do you dislike about the product?
The only "dislike" I have with Jamf Pro is the cost. For our larger clients, we can pretty easily justify the cost. For clients with a smaller Apple footprint, the cost/benefit ratio just isn't there. This makes it hard to standardize our client base.
What problems is the product solving and how is that benefiting you?
Jamf Pro is crititcal in helping us quickly manage our client's Apple devices. The use of the Jamf Pro API has allowed us to streamline the deployment of settings, groups and policies across our entire client base with ease.
JAMF Pro - IT WORKS!
What do you like best about the product?
Simplistic GUI for all System Administrators to utilize which makes it easy for all to implement policy/profiles to better manage their organizations devices. No matter what the knowledge level may be for the administrator - easy to navigate.
What do you dislike about the product?
The ability to schedule macOS upgrades for planned updates. Currently there is no way to schedule a macOS upgrade other than scoping the upgrade to select devices outside of business hours and hoping it retrieves the update.
What problems is the product solving and how is that benefiting you?
The ability to manage all of our macOS devices, monitor the health of the devies EX - Query for harddrive space to ensure all devices do not reach the danger zone regarding disk space. Ultimately this gives the simplicity for administrators to not worry about having to manually lock down devices when Jamf can provide the heavy lifting.
The best MDM solution for macOS management
What do you like best about the product?
Jamf is still the best MDM solution for managing Macs.
Jamf Pro is updated frequently and is always on top of every little new feature released by Apple.
Jamf community is also very strong, and whenever you are facing an issue there is always someone that is happy to help a fellow Mac admin.
Jamf Pro is updated frequently and is always on top of every little new feature released by Apple.
Jamf community is also very strong, and whenever you are facing an issue there is always someone that is happy to help a fellow Mac admin.
What do you dislike about the product?
The support team isn't always providing relevant and useful information, which can be frustrating when facing issues that need an urgent solution.
What problems is the product solving and how is that benefiting you?
Since we introduced Jamf Pro in our company, managing Macs and making sure that they are secured at all times has become much easier.
We are planning to give all our employees the possibility to choose a Mac, and we got to this point because we trust in Jamf Pro.
We are planning to give all our employees the possibility to choose a Mac, and we got to this point because we trust in Jamf Pro.
The Ultimate Guardian for Our 1:1 Apple School
What do you like best about the product?
Jamf Pro plays a large role in our school's IT infrastructure. It's features make it an important tool for an Apple campus of our size that is 1:1. We have used Jamf Pro for over 5 years and we have nothing but good things to say about it. We love the seamless application deployment and robust device monitoring for all of our staff and student devices. All manageable via a user-friendly interface.
What do you dislike about the product?
The cost for Jamf Pro alongside other subsciption fees we need as an institution can really begin to pile up. With limited budgeting this might not be the best soltuojn but for us, considering the extensive features, it has proven to be a worthwhile investment.
What problems is the product solving and how is that benefiting you?
Application Deployment used to be a time consuming and labor intensive process but this has been streamlined for myself as an administrator to push software and updates simultaneously and remotely. The same goes for updating devices throughout the year on days when we are out of school. This allows for seamless security updates and compliance being met while still being able to enjoy my time off.
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