Jamf Pro
JamfExternal reviews
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Extensive support, documentation, and community
What do you like best about the product?
Jamf is deeply committed to the platform and 0-day support for Apple's stream of new features. Support is fast, responsive when needed, and backed by extensive documentation and a robust community.
What do you dislike about the product?
With the constant stream of new features, updates and cleanup of older features seem to fall behind. Server patches are released regularly, almost requiring the Jamf Cloud product to maintain your sanity.
What problems is the product solving and how is that benefiting you?
Ensuring security standards are applied to all devices consistently. Providing tools and features to help reduce calls to the service desk.
Excellent Customer Service
What do you like best about the product?
When I have an issue, there is always a well experienced team ready to help.
What do you dislike about the product?
Some parts of the GUI aren't very user friendly and can take awhile to learn how to use.
What problems is the product solving and how is that benefiting you?
JAMF Pro solve my needs when managing devices remotely.
Best in class for Apple Mac OS management and deployment.
What do you like best about the product?
Powerfull Apple Mac OS administration and management. Makes security and provisioning a snap, and allows for great flexibility. Rock solid backend, resasonable pricing, and massive amount of documentation and help.
What do you dislike about the product?
Deploying App store apps can be a little clunky, and installation of apps can be tricky, especially the Apple office style apps such a Pages, Keynote, and Numbers.
What problems is the product solving and how is that benefiting you?
Jamf PRO solves Apple Mac administration with robust security and integration with our Help Desk and the security features of Mac OS. For iOS, we are switching from Workspace ONE to Jamf this summer, and hile the switch will be a lot of work, we are excited for the change.
Life is a breeze with Jamf pro device management
What do you like best about the product?
Jamf Pro's smart groups feature is a powerful tool for managing devices within an organization. With smart groups, administrators can create dynamic groups based on a variety of criteria, such as device attributes, enrollment status, and installed applications.
One of the key benefits of smart groups is their ability to automatically update based on changes to device attributes or enrollment status. This means that administrators can set up rules for device management and trust that the devices in the group will always meet those criteria.
In addition, the criteria for smart groups can be highly specific, allowing administrators to create groups that target very specific devices or situations. For example, a smart group could be created to identify all devices that are currently offline, or all devices that have a certain software version installed.
The interface for creating and managing smart groups in Jamf Pro is intuitive and easy to use, and the ability to preview the devices that will be included in a group before it is created is a helpful feature. The ability to use smart groups in conjunction with other Jamf Pro features, such as policies and configuration profiles, makes them an even more valuable tool for device management.
Overall, the smart groups feature in Jamf Pro is a highly effective way to manage devices in an organization. Its flexibility and automation capabilities make it a must-have tool for any organization that wants to ensure that their devices are properly managed and secured.
One of the key benefits of smart groups is their ability to automatically update based on changes to device attributes or enrollment status. This means that administrators can set up rules for device management and trust that the devices in the group will always meet those criteria.
In addition, the criteria for smart groups can be highly specific, allowing administrators to create groups that target very specific devices or situations. For example, a smart group could be created to identify all devices that are currently offline, or all devices that have a certain software version installed.
The interface for creating and managing smart groups in Jamf Pro is intuitive and easy to use, and the ability to preview the devices that will be included in a group before it is created is a helpful feature. The ability to use smart groups in conjunction with other Jamf Pro features, such as policies and configuration profiles, makes them an even more valuable tool for device management.
Overall, the smart groups feature in Jamf Pro is a highly effective way to manage devices in an organization. Its flexibility and automation capabilities make it a must-have tool for any organization that wants to ensure that their devices are properly managed and secured.
What do you dislike about the product?
Complexity: Jamf Pro can be quite complex, especially for organizations that are new to mobile device management. The learning curve can be steep, and it may take some time for administrators to become comfortable with the platform.
What problems is the product solving and how is that benefiting you?
Deploying apps to multiple devices can be time-consuming and error-prone. Jamf Pro's App Catalog streamlines this process, making it easy to install and update apps across multiple devices with just a few clicks.
Getting things done with Jamf!
What do you like best about the product?
Jamf Pro is the gold standard for Apple device management. It's easier to use than many others, the community is awesome and it just works. Did an extensive comparison between Jamf Pro and a few others, and Jamf Pro definitely earned the top spot.
What do you dislike about the product?
To be honest, nothing really. No bad experiences yet. Setting it up and managing it can get complex if you're not used to Apple products, but that is just the nature of device management in general.
What problems is the product solving and how is that benefiting you?
We manage a large amount of Apple devices, mostly remotely. Our users expect a modern, user friendly and secure workplace, Jamf Pro helps us achieve this with Apple devices.
Jamf the Best MDM so far, I worked!
What do you like best about the product?
Easy tool which is designed to IT to get integrations in way simpler formats. Does got super good community who can help in all ways they can.
What do you dislike about the product?
I really didn't notice any of the features that others dont have. However, I do see one where Jamf didn't have an option to stop enrolling non supported macOS.
What problems is the product solving and how is that benefiting you?
We almost achieved zero-touch deployments which is very beneficial for the end users.
Jamf Pro is the best MDM solution for comprehensive Apple device management.
What do you like best about the product?
Self Service and Patch Management are the features we use and like the most.
What do you dislike about the product?
Test buttons are missing for some critical configurations such as SCEP. It would be helpful to be able to generate dummy certificates before deploying configurations.
What problems is the product solving and how is that benefiting you?
Jamf Pro has solved our complete Mac management problem. We use Jamf Pro so that our Mac users, who started working remotely during the pandemic period, can progress with an unified structure, easily make VPN and access internal resources etc.
Fairly New, Yet Completely Immersed.
What do you like best about the product?
The classes I've taken over JAMF to help run the environment were beneficial. My class was particularly interested in attributes. This made learning reporting from the console an excellent experience. Still, a lot to learn; however, I can see I'm only getting to the first peak of this mountain.
What do you dislike about the product?
Have not found anything yet, we were given this environment by someone else, so it was already (somewhat) built out. Documenting this with the help of peers makes it easy to realize just what it takes to run an application like this.
What problems is the product solving and how is that benefiting you?
For our organization, we have to have an MDM agent, a security stack, and a modernized way of reporting PHI, PII, and HIPAA compliance back to our senior leadership. JAMF makes this possible.
The best there is!
What do you like best about the product?
It's rich in features and does everything we need.
What do you dislike about the product?
The price compared to other mdm solutions
What problems is the product solving and how is that benefiting you?
ADE helps our users get everything they need and we can keep track of inventory information
Couldn’t do my job without this
What do you like best about the product?
It is a one stop shop for Mac administrators - from setup, app deployment, preference settings, restrictions - everything you need to manage your Apple fleet.
What do you dislike about the product?
As exciting as it is to get new features, it’s intimidating to have to migrate existing configurations or create new ones.
What problems is the product solving and how is that benefiting you?
I love not having to touch each machine to deploy something - whether it's adding a printer, patching an update - I can do it from one place and scope to specific users.
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