Jamf Pro
JamfExternal reviews
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JamfPro allows simplification of many complex tasks involved in managing devices.
What do you like best about the product?
JamfPro allows a quick and easy method to track what is where and what is on which device. Groupings are very useful and advanced searches are quick and easy.
What do you dislike about the product?
Constantly having to return to a main menu after editing instead of returning to a sub-menu is tiresome.
What problems is the product solving and how is that benefiting you?
We are a school and JamfPro allows us to manage who has access to what apps, info, and security features.
Really good for Mac administration
What do you like best about the product?
Truly versatile management of Mac computers
What do you dislike about the product?
There is a lot to be desired when it comes to management of iOS/iPad devices
What problems is the product solving and how is that benefiting you?
We have a really good versatile handling of our Macs today!
I love the access & abilities to help support our clients with their devices
What do you like best about the product?
I love the web UI & macOS apps. I love being able to use Self Service to its full capabilities. I love the device/computer insight & details that are provided. Features, like Extension Attributes, are great because they can be customized and are great for creating a Jamf Pro Dashboard to my specifications with Smart Groups and Policies.
What do you dislike about the product?
I wish the webpage were more mobile-friendly (specifically for iPad air) I usually have issues when trying to change menu items when examining a singular device/mobile
What problems is the product solving and how is that benefiting you?
Managing macOS, iPadOS, and tvOS easily from a web UI and providing an app that gives IT direct support with application installs & scripts to manage the devices. Jamf Pro also provides a great web UI for view on a device's data in an easy and sleek design.
Jamf provides all the keys for end-to-end Mac administration and management
What do you like best about the product?
Jamf has an excellent support team and is regularly implementing great new features as a result of user demand.
What do you dislike about the product?
There are some things that other MDMs allow to be managed easily that Jamf requires more complex solutions (e.g. a script) to manage.
What problems is the product solving and how is that benefiting you?
Jamf allows us to secure our Mac environment and feel confident in deploying these workstations to our users around the world.
Great, but with a steep learning curve.
What do you like best about the product?
Ability. It has great ability, but can be tough to wrangle.
What do you dislike about the product?
The wrangling requires oodles of training or time spent mucking about and breaking stuff.
What problems is the product solving and how is that benefiting you?
It solves how to properly manage 1000 devices. It does this well, as long as you have a clear idea of what you want.
Great platform Apple MDM and inventory management!
What do you like best about the product?
Simplifies prestaging and enrollment for our mobile devices. Easy to administrate commands and management policies. All of our inventory updated and managed in one place.
What do you dislike about the product?
JAMF support can sometimes be repetitive and tedious. Though things might take time for troubleshooting the overall consensus is good.
What problems is the product solving and how is that benefiting you?
Inventory and asset management has become much more reliable and easy to clean up. This makes for quicker device turnover and replacement.
JAMF Pro is great and easy to use, but has its quirks
What do you like best about the product?
JAMFPro is much more intuitive than some of the other MDM platforms I've used (specifically MobileIron). Management commands that are initiated get to the devices quickly. No waiting and having to keep pushing out check-in commands. I send a device unlock command, and the device gets it almost immediately. The ability to quickly throw together queries and reports in the web portal is also a big plus. I love how fast I can put a report together on the dashboard to track deployments.
JAMF Nation also has excellent support articles and resources for self-help. Almost everything I was unfamiliar with I was able to figure out using KB articles. The few times I had to open a support case, I was contacted very quickly, and the technicians were very responsive.
JAMF Nation also has excellent support articles and resources for self-help. Almost everything I was unfamiliar with I was able to figure out using KB articles. The few times I had to open a support case, I was contacted very quickly, and the technicians were very responsive.
What do you dislike about the product?
Doing one-off searches for devices and computers can be clunky sometimes. It would be great to be able to type in a user name in device inventory and give me all devices registered to them. Right now I need to go to usernames, find them, then look at their registered devices. It's only a couple of extra steps but when you're doing it constantly throughout the day, it adds up.
What problems is the product solving and how is that benefiting you?
JAMF Pro helps us manage our MacBooks and iOS devices in a mixed environment. Many of our users are in the field and being able to remotely push settings and applications is very helpful. Our company only has one site with no satellite offices. If we needed to have the devices in hand to make changes it would be a nightmare. I have deployed iPads to field users located across the country using JAMF and have been able to do everything required remotely.
Jamf Makes Managing Student iPads Simple
What do you like best about the product?
Ease of creating prestage enrollments and enrollment customizations, as well as choosing which setup assistant steps to skip, make zero-touch registration possible.
What do you dislike about the product?
Searching inventory, display fields on the search screen, and viewing which devices are in the scope for a particular prestage enrollment can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
It helps us keep the student iPads functioning and manage all the apps that are used by students or requested by teachers. The process of distributing the devices to students has become much more efficient.
Easy management for devices
What do you like best about the product?
Jamf pro doesn't require a lot of training to understand. There are self-service options that make software installation easy for the end-user. The ability to unlock devices remotely is helpful in hybrid work environments.
What do you dislike about the product?
There aren't too many things that I would say I dislike about JAMF Pro. I want additional features for remote control, but they may be blocked by our network security or apple privacy settings.
What problems is the product solving and how is that benefiting you?
JAMF pro is making software deployment much easier than it used to be.
Powerful MDM platform for EDU
What do you like best about the product?
Efficiently manage huge fleets of Apple devices -- macOS, tvOS, iOS and iPadOS. You can switch between managing each type of device from one pane of glass. Jamf Pro offers extremely powerful macOS management, which the competition does not have. It's possible to customize almost anything with scripts and smart groups. The system is laid out in an intuitive manner, which again, their competition lacks. There is an awesome community of system admins that you can bounce ideas off of, or get assistance.
What do you dislike about the product?
Support could be faster. Some features that you would think they definitely have are missing. Some due to Apple's constraints but others could have been implemented a long time ago.
What problems is the product solving and how is that benefiting you?
We are able to manage a fleet of 2,000 devices with one system admin and one technician. We refreshed all 2,000 devices over the summer and onboarding them all without Jamf Pro would have been a monumental challenge. We were able to complete the rollout efficiently and quickly.
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