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Jamf Pro

Jamf | 1

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External reviews

1,615 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Education Management

Amust have to manage your fleet of Apple devices

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
It's immediate application of a profile, remote wipe and lock.
What do you dislike about the product?
The search feature and forward/back paging
What problems is the product solving and how is that benefiting you?
Jamf Pro is an essential tool for managing Apple devices. It helps you update software, keep things secure, and control devices remotely. It's reliable and there's jamf nation to help you out when you need it. It's my go-to choice for keeping iPads and MacBooks Apple devices running smoothly and securely.


    Sharon D.

Robust system, great customer service

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
Jamf Pro makes it really easy for us to manage our iPads and MacBooks. The app catalog for MacBooks is especially helpful, so we don't have to package software as often. Being able to customize the way our devices enroll is also helpful. It integrates with Google, which means that our students and staff can have the same login information across the board. The more we learn about its capabilities, the more fine tuned we can be with our management, but even with our basic knowledge at the beginning we could set it up well enough to get things started. The best thing about Jamf, though, is the customer service team. They are diligent and helpful and quick to either find you a solution or find the right person to get you a solution.
What do you dislike about the product?
There are some features that they are lacking or are behind other MDMs in developing. It seems like between them and Mosyle, it's always a race to see who is going to implement what first and better. Mosyle was first to implement an app catalog and admin privilege requests, and their user interface looks a lot more user friendly than Jamf. Some aspects in Jamf, like configuration profiles, it can be difficult to know what settings mean without having a deep working knowledge of Apple's infrastructure. It would be nice if settings had a description of "enabled means this" and "disabled means this".
What problems is the product solving and how is that benefiting you?
It keeps our device management and asset database all in one place. We have one pane of glass for seeing our fleet of devices.


    Human Resources

I don't know of any other product that does a better job at managing Apple devices

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
At the moment Zero-Touch deployment, no need for IT to image and configure. We can ship directly to the end user, and it will be configured and set up upon the user's initial login.
What do you dislike about the product?
with zero-touch deployment, we cannot asset tag these devices ourselves. We are trying to set up a workflow with a vendor to warehouse our stock and tag devices before shipping.
What problems is the product solving and how is that benefiting you?
With Zero-touch deployment, we have reduced the time it takes to set up and configure a device before shipping.


    Michael Z.

Jamf continues to be the go to Mac MDM in the market!

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
easy to use interface. Integration with All Major platforms like intune. Jamf Nation is a great community ready to help each other out with issues as they arise.
What do you dislike about the product?
device count can get high and out of hand leading to high costs if you don't unmanaged/remove unused devices.
What problems is the product solving and how is that benefiting you?
applying config profiles and managing devices in our org. we can push policies and updates instantly and it saves our team a ton of time.


    Trevor L.

Jamf Pro provides excellent customer support and has helped us improve our overall productivity.

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
The platforms are feature rich, easy to use and are well designed while not overly cluttered with too many widgets. The main Jamf Pro dashboard is easy to customize and tailor to our specific needs. Reports are packed with powerful and yet simplified data in a visual structure that is easy to read and understand for even the lay person.
What do you dislike about the product?
I have found that when looking for information it can be a bit of a fact finding mission, even though the documentation is really well written, it can be hard to locate it. The web generated reports are as beautifully crafted as they are, it is hard to utilize for offline reporting needed for presenting to board members. Since a lot of these wonderful reports are in web only format, possible relevant data for export seem to be very limited in scope. This also leaves us relying on third party tools and utilizing more user and financial resources to generate similar yet far less accurate reports.
What problems is the product solving and how is that benefiting you?
Since most of the organization is remote, remote administration is a critical feature to support managing of our devices remotely. It allows us to securely access and configure devices from a centralized location, reducing the need for on-site visits or manual intervention.
Endpoint security is an importan issue and Jamf Pro ensures that all devices are protected against malware and other cyber threats, preventing unauthorized access and data breaches.
Identity management integration with Okta and Google provides users with an authenticated login to access our varying corporate infrastructure and prevents unauthorized users from accessing sensitive information.


    Andrew V.

Great product, long-time customer!

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
Great product and great support. Always on top of issues and reaching out to solve without any prior contact from us.
What do you dislike about the product?
Had some trouble integrating with Microsoft Active Directory accounts as users.
What problems is the product solving and how is that benefiting you?
Single platform for managing over 4500 devices is amazing!


    Hospital & Health Care

Best Full Fledged Apple MDM

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Logic Driven Smart Groups, Fast support, New features being added all the time, easy implementation.
What do you dislike about the product?
API documentation could be better. More integrations would be nice.
What problems is the product solving and how is that benefiting you?
Unifying software updates. Deploying apps and updates, restricting software, device asset management.


    Higher Education

Hands down, Jamf Pro is the Ferrari of Apple MDM.

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
implementation of Jamf was a couple of days. We are now looking at Jamf Cloud. Once you have Jamf setup, devices are enrolled easialy. Customer Support is very helpful. The integration of devices is very easy with the MDM. We frequenctly use Jamf day to day. We are using all the features.
What do you dislike about the product?
I wish documentation would have screenshots. Makes a huge difference.
What problems is the product solving and how is that benefiting you?
Jamf Pro solved out device management issues. Many devices get roled out and we didnt know where they were. Now we know where they are and we can update them so there are no compromises.


    Legal Services

Great tool for Apple device management

  • March 22, 2024
  • Review verified by G2

What do you like best about the product?
Complexity and possibilities are great... A really big time saver...
What do you dislike about the product?
As a rookie, you will need some time to get used to the controls, but I think that there is no problem with the available manuals and support...
What problems is the product solving and how is that benefiting you?
Saves time when setting up new devices, great solution for monitoring, updates, etc


    Gaurav M.

Jamf Pro - a well equipped tool to manage Apple devices.

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
It is very useful in managing Apple Products.
As compared to Intune or any other cloud tool, Jamf Pro is the best one to manage macOS, iOS and iPadOS.
There is no compatibility issue in between Jamf and Apple devices because this tool is meant specifically to manage Apple products.
Custom features and options can be pushed to the devices seamlessly.
Onboard and wipe out of the devices are quite easy and seamless as compared to Intune.
What do you dislike about the product?
This tool is only designed to manage Apple products hence, no other OS platform can be managed.
Therefore, for an organisation using only Apple devices will have cost benefit else to manage other OS platform like Windows or Linux, there will be an extra cost to buy anotherendpoint management tool.
What problems is the product solving and how is that benefiting you?
It helps managing the devices seamlessly.