Jamf Pro
JamfExternal reviews
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Jamf changed our lives in IT!
What do you like best about the product?
Being able to create groups, smart and static to scope policies and apps to. Granularity that we didn't have before
What do you dislike about the product?
The only thing that I dislike is that there isn't enough granularity over the config profiles; often changing one setting changes several others.
What problems is the product solving and how is that benefiting you?
We no longer have to image machines individually, but can create enrollment profiles. The time saving is immense.
Happiness is a well managed Apple environment
What do you like best about the product?
PreStage Enrollments along with Azure and Intune Integration. We use Azure Active Directory, Multi Factor Authentication, Intune and Autopilot. The Jamf/Azure integration and SSO allows us not only to keep all our inventory on a single pane of glass, but it also enables us with the ability to enforce first-time login password changes which is a big boost in security and user experience.
What do you dislike about the product?
Inventory and patch reporting could be better. I personally find data mining to be a bit arduous.
What problems is the product solving and how is that benefiting you?
Zero-touch deployment is a big demand for end users as well as IT admins. Being able to provide a superior user enrollment experience while providing configuration profiles and applications is big plus for me.
Recommendations to others considering the product:
Consider that Apple management is all that Jamf does. This provides a superior focus and greater insight to the future of Apple, and the an advantage when it comes to fulfilling the demands of Apple users.
Jamf makes managing Macs easy!
What do you like best about the product?
Since switching to Jamf, we've been able to more easily manage our labs and devices. It's reliable, easy to use, and has excellent support folks.
What do you dislike about the product?
I would prefer to view a list of devices or computers that are in a group or have a certain policy applied to them. The checkboxes/lists are a little difficult to see/manage. More robust search features would be helpful!
What problems is the product solving and how is that benefiting you?
Jamf is making it easier to prevent users putting activation locks on their devices, and makes it a snap to reconfigure returning devices.
Recommendations to others considering the product:
Getting started early with Apple volume purchasing is key and saves headaches down the road
Fantastic Tool for Apple Device Management
What do you like best about the product?
Jamf Pro is the gold standard for apple device management. Nothing else really even comes close. They offer zero day support for Apple OS releases, and are constantly innovating to make device management easier for IT admins. The simplicity of managing profiles and integrating with Apple Business Manager is second to none.
What do you dislike about the product?
Jamf is more expensive than many other competitors. Many competitors are half the price or less. There is also a decent learning curve. The jumpstart is very expensive, but well worth it.
What problems is the product solving and how is that benefiting you?
Jamf allows us to remotely manage our fleet of Apple devices. Buy being cloud based, we had no issues supporting or managing our devices when everyone was remote during COVID-19. We can manage digital signage around our facilities running on Apple TVs from anywhere in the world. The security provided by using Jamf Pro allows us the confidence to not worry about if a device is compliant.
Recommendations to others considering the product:
If your budget allows it, there is no better alternative. If you don't have a large budget, you may need to look elsewhere. Plan to allow 1-2 weeks for deployment. Make sure you have someone somewhat familiar with managing macOS, iOS, iPadOS, or tvOS devices to assist with management.
2020 was crazy...but life without JAMF is worse
What do you like best about the product?
Dedication to the Mac platform! Dedication to pushing MDM technologies forward
What do you dislike about the product?
sometimes the interface is a little cumbersome. and logging is a little rough with understanding what the problem is.
What problems is the product solving and how is that benefiting you?
interfacing with scripts we have been able to solve a bunch of different customers' needs.
Recommendations to others considering the product:
just keep swimming. sometimes we had problems but we had to keep pushing and get training and ask questions so that we could get exactly what we needed.
Jamf Pro has been a great way to manage our fleet of Mac & iOS devices
What do you like best about the product?
Jamf Pro has a powerful feature set that we've been able to use to fully manage our Mac & iOS devices. It's easy to use, intuitive, and well designed. Their onboarding and support process was great and I really appreciate their commitment to helping us deploy the MDM in our environment. They also offer day-one support for Apple's operating systems, which is fantastic.
What do you dislike about the product?
There can be a steep learning curve to learning to use Jamf, but that would be the case with any MDM. There are also a few features I'd like to see them add, but that may be more of a limitation with the frameworks they have available to then than anything else.
What problems is the product solving and how is that benefiting you?
Deploying Macs and iOS devices in our environment has gone from an incredibly tedious and detail-intensive task to one that's much simpler and quicker. Once a device is enrolled in the MDM and configured via Jamf Pro, it quickly grabs all the policies and apps that we've provisioned for it. Remote management has gotten much easier as well, as we can now simply deploy apps and settings to our devices remotely without needing to be physically present at the machine.
Recommendations to others considering the product:
If you use macOS and iOS devices in your environment, Jamf Pro will be a great fit for you.
JAMF Pro Review
What do you like best about the product?
The community around JAMF specifically JAMF Nation is incredibly helpful and what sets JAMF pro apart from other MDM solutions for Mac.
What do you dislike about the product?
Jamf does not have a remote tool that can be used across networks. JAMF remote only works when on the same network as the target machine.
What problems is the product solving and how is that benefiting you?
My company is using JAMF to quickly provision computers and deploy applications. There are many opportunities to automate simple tasks with JAMF
4 years of using Jamf and still feel like a newbie
What do you like best about the product?
We have been able to do the basics since day one and it has provided more information on our devices than we collected in the past.
What do you dislike about the product?
Would like to mark devices as out of commission (to access historical data) without having to remove it from Jamf entirely.
Love self-service, but we're a small group in our Tech department and can't always keep up with updates. And no fault of Jamf, but Adobe products used to be a great offering and now it is simpler to just have people manage their own products through Creative Cloud.
Sometimes we've had issues when using Jamf to reprovision devices. End up in a loop that won't let us get past the mdm screen.
Love self-service, but we're a small group in our Tech department and can't always keep up with updates. And no fault of Jamf, but Adobe products used to be a great offering and now it is simpler to just have people manage their own products through Creative Cloud.
Sometimes we've had issues when using Jamf to reprovision devices. End up in a loop that won't let us get past the mdm screen.
What problems is the product solving and how is that benefiting you?
We use it to push out printers and software - and for tracking our Apple devices (mostly Macbooks, some iPads). We have loaner laptops that students will keep well beyond the return period and I love that we can easily lock down the computers and force them to check in with us. Using pre-stage enrollment has made life a breeze for all our new devices.
Jamf has been overall a great experience
What do you like best about the product?
I like that the user interface has been mostly pleasant.
What do you dislike about the product?
I don't like how some info in Jamf is fairly limited. For example, search criteria for certificates. Its pretty much useless. When I view the certificate inventory that is on a computer theres a decent amount of info, but the criteria doesn't take advantage of this. Also integrating with some bigger brands like Okta, there isn't really any documentation for setting this up. More specifically setting up Okta to be used as an enrollment authentication method.
What problems is the product solving and how is that benefiting you?
We've been able to mostly manage our Mac environment with Jamf Pro. Theres been some things that needed to be created outside of Jamf's functionality. The main benefits are the capability to manage our Macs and have them be in compliance within our standards
Best MDM Available
What do you like best about the product?
Power of Jamf Binary and the flexibility it gives you.
What do you dislike about the product?
Default MDM mobileconfig options are messy. They contain more settings than they should.
What problems is the product solving and how is that benefiting you?
Security management, parching, and user capabilities with Self Service
Recommendations to others considering the product:
Very powerful tool that takes time and training to fully leverage.
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