Jamf Pro
JamfExternal reviews
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Still the best in class
What do you like best about the product?
Jamf provides a level of detail for Mac and iOS MDM that is unmatched in the industry.
What do you dislike about the product?
They have features that they have historically neglected that has required the MacAdmin community to provide 3rd party solutions for.
What problems is the product solving and how is that benefiting you?
All of our Mac MDM needs are solved with Jamf, in a method that is easy.
JAMF Review
What do you like best about the product?
General ease of use for basic Mac managment
What do you dislike about the product?
Revised interface requires a lot more navigating and click thru for basic tasks.
What problems is the product solving and how is that benefiting you?
Managing over 5k Macs
Best Apple MDM
What do you like best about the product?
The best thing about JAMF is the support and use forums. It has the best community out of all the MDM/EMMs I have used.
What do you dislike about the product?
The lack of 3PP software being available for updates. Wish I didn’t have to use another product like AutoPKG to download and upload software for distribution and packaging.
What problems is the product solving and how is that benefiting you?
We are using JAMF to solve the issues with users not keeping their machine up to date. We realized how good it is to have the best support forums and support team to troubleshoot issues with JAMF.
Small School with Big Needs!
What do you like best about the product?
I love the immediacy of Jamf. Teachers can request an app and have that app show up in class in a matter of minutes.
What do you dislike about the product?
Jamf is very technical and a lot of time I am in over my head.
What problems is the product solving and how is that benefiting you?
When dealing with iPads in an elementary setting, I love that I can remotely update and scope apps, all from my phone or an iPad if need be.
Recommendations to others considering the product:
Jamf can be very technical but customer support has been great. Once you get into a groove of "just using it", it is a great product for, in my case, iPad management. Jamf has been a life saver during distance learning!!
Fluid & scalable Mac management with Jamf Pro.
What do you like best about the product?
Self Service is the secret sauce in this MDM plus suite of tools. Provide your end uses with resources to get information, software installations and updates, utilities and script tools and apply policies and configuration profiles. Make this your one-stop-shop for everything you can and the service desk will notice a significant drop-off in support calls.
What do you dislike about the product?
The Jamf Software Server (JSS) is undergoing a gradual redesign but it still needs work to provide a consistent user interface throughout. It should have the same sorting, searching & selecting interface in all views. It's not there yet.
What problems is the product solving and how is that benefiting you?
With limited amount of time, like all of you, running the paperwork hurdles to get clearance to apply updates and patches to our fleet would take another full-time position. Self Service permits us to make changes on the user's schedule without a massive company-wide change. Works iteratively!
Recommendations to others considering the product:
It's good. You'll get more out of it if you've got someone managing it who knows Macs, of course, and has some shell scripting skills.
A wonderful Management System, with great resources to back it up.
What do you like best about the product?
Easy to use. Excellent Tech support and resources. They are always working hard to give customers more of what they are asking .
What do you dislike about the product?
Not enough control over device settings.
What problems is the product solving and how is that benefiting you?
Organization more management over devices. Inventory of devices and apps. Remote access to devices off-premises. Security and location of lost devices. I can manage student Apple IDs with the help of the Apple School Manager. Apple and Jamf are working closely together.
Recommendations to others considering the product:
A great way to quickly enroll many devices. It is very user friendly. Easy to implement your users individual needs. You do not need a great deal of technical background to get it up and running.
Jamf Pro Review
What do you like best about the product?
Ease of use/mass modifications and how it can integrate allowing for zero touch setup. The fact that I have remote access to the system and can make changes when not in the office is a huge benefit. The ability too restricted what can be accessed and have the logs to show to administration goes a huge way in showing misuse of hardware. The flip side is seeing what hardware is being used and when last used is critical in knowing what needs to be upgraded or where the school district can save money on the next round of replenishments.
What do you dislike about the product?
Some times having to move all over the place to find things, it would be extremely helpful if static lists work the way adding users/computers to policies was. Currently when editing a static list it show all computers until you filter. This is the same with trying to update scripts at times as you have to open another window to access the script of editing/viewing.
What problems is the product solving and how is that benefiting you?
Mass updates and policy changes, being able to send software out to all computers without having to touch every single one. The greatest benefit was seen last summer during a refreshment of 400+ systems. Using Zero touch with Apple and Jamf allowed myself to save close to a week of tedious setup and configuration.
Being able to provide software to students and he/she being able to download what is only allowed is huge is saving both time and resources.
Being able to provide software to students and he/she being able to download what is only allowed is huge is saving both time and resources.
Recommendations to others considering the product:
While the setup and cost can be overwhelming myself and my predecessor both agree that if the system was not in place at the school I would need a second person to help manage the computers or installation, setup, new users and changes.
The last three months (covid) have been eye opening in how JAMF has been critical. As it as allowed for remote software install (Self Service), policy/configuration updates.
The last three months (covid) have been eye opening in how JAMF has been critical. As it as allowed for remote software install (Self Service), policy/configuration updates.
Best MDM
What do you like best about the product?
Features and support. You can get cheaper MDMs, but you would be on your own for support.
What do you dislike about the product?
There are some key features that would make my life easier.
What problems is the product solving and how is that benefiting you?
Classroom management and iPad cart management. I can accommodate requests quickly and classroom refreshes are less time consuming
Mighty machine in your right situation
What do you like best about the product?
It seems that most items in Jamf Pro are well figured out in an attitude to how should Apple do it, without overwhelming the customer with so much knowledge at once. Being crewed Airwatch ahead of Jamf is a blast of air and not a program's daunt. I notice how updates are introduced to launches very easily as well as the customer service is fantastic.
What do you dislike about the product?
Since inside the technology industry there are a thousand forms of executing a single task, we may always lead ourselves into a dark rathole just to encounter further challenges. Jamf isn't any special. Although Jamf appears to keep the whole system available for us to create our own business processes, the casual or novice consumer can be frustrated by this. There is little known way of doing one thing. Many of the functions may be done through many means.
What problems is the product solving and how is that benefiting you?
Since traveling among our academies is pricey and challenging logistics, it is essential to be able to simply administer our devices remotely. Our links to the Web via satellite question more remote administration. All those problems are overcome by the JAMF framework. It enables us to operate within the latency limitations of our Cellular connectivity by being able to establish local distribution points on each page.
Recommendations to others considering the product:
I haven't much to tell, that's certainly fine. Using a tool like this for the management of their corporate structure should be quite satisfying for everybody. It is ideal for tracked management and effective implementation without interruptions of procedures. You will save quite a great deal of time.
Easy to use and Navigate
What do you like best about the product?
Easy to use, thinks are in a logical place.
What do you dislike about the product?
Would like to remove apps from the device.
What problems is the product solving and how is that benefiting you?
Easy to add apps and update the devices without touching them.
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