Jamf Pro
JamfExternal reviews
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Help Desk Overview
What do you like best about the product?
JAMF Pro has the ability to easily grant application rights to different teams with my department. For example, my Help Desk team has the rights they need to do their jobs, and my Engineers have rights that are appropriate to them.
What do you dislike about the product?
The terminology and user interface is a little confusing to teach my Help Desk team. The search functionality is a little wonky.
What problems is the product solving and how is that benefiting you?
We manage all MacOS/iOS devices with JAMF. It's been great for application deployment and device management (wiping/imaging)
Jamf Pro
What do you like best about the product?
You save a lot of time using Jamf pro to manage all your Apple devices.
What do you dislike about the product?
It’s a bit difficult to do scripting for me.
What problems is the product solving and how is that benefiting you?
All out apps are always up to date and we never have to worry about installing new apps.
Move to warmer location
What do you like best about the product?
Ability to meet other users and learn new things
What do you dislike about the product?
Weather and location time.of the year too many qr codes to scan
What problems is the product solving and how is that benefiting you?
Mac management
Jamf Pro
What do you like best about the product?
Reporting, all of the future possibilities for our organization.
What do you dislike about the product?
Patch management, it’s too much work to keep it up-to-date.
What problems is the product solving and how is that benefiting you?
It made it so much easier to distribute settings and configurations. Patch management is not on the level yet.
Jamf in Health Care
What do you like best about the product?
I’ve never used Jamf before my current employer, but it has been a phenomenal tool to help us track and manage our company computers. The ability to quickly, and almost instantly deploy new policies has been a game changer for us
What do you dislike about the product?
Not so much a dislike, but it would be amazing to have an integrated patch management tool to have the most recent installers of the software we use
What problems is the product solving and how is that benefiting you?
We’re utilizing Jamf pro to keep our employees computers secure/encrypted while keeping them up to date with the latest software we use in the field. Being able to mass build and deploy laptops for our care teams has really helped us with employees on-boarding. Jamf’s security has also been extremely helpful in staying Hi-Trust compliant
Recommendations to others considering the product:
Definitely leverage Jamf Nation for help with scripts and policy help; The Jamf community is great and their support is super helpful
Ease of use
What do you like best about the product?
How quickly I can get something deployed out to systems, without much review.
What do you dislike about the product?
At times the lack of support, with writing policies.
What problems is the product solving and how is that benefiting you?
Speeding up deployment, and improving security
More uptime more accomplished
What do you like best about the product?
Gone are the days of failed JSS Casper rollups and rollback maintenance cycles, with Jamf Pro Cloud. Login and Go reliability.
What do you dislike about the product?
I find the limitation of stability for large single file downloads from the default cloud storage to be odd. Printer configuration would be best if not having to script lpadmin items, and use Computer Management applet. Customizable smart group email stationary. Would like to see a tree or pathway routing for configuration-items Smart Groups association to policies, triggered custom events, etc. In an example, when reviewing Smart Groups, see where they are used prior to deleting.
What problems is the product solving and how is that benefiting you?
Failed or pending configuration profiles may not load self-service `approval` uamdm reminders, without using a Policy > Files and Processes > Execute command `open /appName.app` fix;
Recommendations to others considering the product:
Best use a financial resources for efficiency and ease of implementation, especially from onPrem scenarios.
JAMF Pro allows organizations to support their Mac products at an enterprise level.
What do you like best about the product?
JAMF Pro allows our IT team to manage our Apple devices at an enterprise level. We have full control over the system preferences of the Mac computers and settings of the iPads which is a huge bonus. Additionally, we are able to automatically push out software, apps, web clips, notifications and instructions with a push of a button from the management console. JAMF is also extremely good at supporting their product.
What do you dislike about the product?
While JAMF is supported quite well, it is also pretty challenging to manage. There is a lot of training and retention that must go into managing the software. There is a constant need to update certificate authorities to get their software to work with the Apple services.
What problems is the product solving and how is that benefiting you?
JAMF helps us manage 300 Macs and 300 iPads in our small school district. The benefit is that these products were generally made for private consumer use and we are able to utilize the value of the products at an enterprise level. Apple products promote creativity which is a value of our organization. We can maintain that value and still have a level of control over the products being used.
Recommendations to others considering the product:
If you need enterprise control over your Apple products the best in the business solution is JAMF pro. They support their product at a level that is not usually seen in the tech world. If they don't have an immediate solution, they gather a team of support technicians to engineer solutions to your problems that work every time. It's rare to have that level of grit, savvy and determination to support a product and it is very much appreciated by the end user.
New to JAMF
What do you like best about the product?
The GUI is fairly intuitive and easy to use. I was able to login and start building. Not much research needed to get things moving.
What do you dislike about the product?
I haven't found much to dislike so far, but I am new to the product.
What problems is the product solving and how is that benefiting you?
We are able to manage macOS much better than our previous MDM. It seems that we have more flexibility.
Recommendations to others considering the product:
Get it! Especially to manage macOS.
Jamf Pro your best tool for success
What do you like best about the product?
I love Jamf Pro because self-service allows our users to get the applications they need for their function and thus offer a wonderful service to the customers.
What do you dislike about the product?
Sometimes the web interface can be frustrating, in addition the remote control will sometimes stop if it connects to many devices at the same time. I would like more stringent controls to be established on the Macs and Macbook Pro that allows us to block functions where user add folders to the desktop
What problems is the product solving and how is that benefiting you?
We in our company manage more than 1400macs with Jamf Pro to insert packages and custom scripts so that end users obtain software automatically
Recommendations to others considering the product:
We can argue that Jamf Pro is indispensable for any company with at least 300 Macs or more, there are so many things that we can take advantage of from the Jamf Dep enrollment process, to security policy implementations and patches
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