Jamf Pro
JamfExternal reviews
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A necessity for any company that uses Mac
What do you like best about the product?
JAMF provides indispensable insights into our Mac fleet and allows us to keep things up to date and secure. It is super customizable and has a robust community of other admins sharing knowledge and experience.
What do you dislike about the product?
GUI needs an overhaul. It is a bit clunky and cumbersome to use. Also some things that you would expect to be built-in features turn out to not be built-in and require third party products/software to implement.
What problems is the product solving and how is that benefiting you?
Ability to quickly push out security patches, new software, etc. Also we have much better understanding of our computers in terms of OS version, applications installed, and other software and hardware analytics.
Jamf review!
What do you like best about the product?
Jamf pro offers a variety of helpful tools. And has helped automate our process for setting up Macs after arriving. It works great as our MDM solution.
What do you dislike about the product?
Doesn’t have a solution for restarting macs that have been locked for “x” amount of time. I don’t have a way to flush configuration profiles.
What problems is the product solving and how is that benefiting you?
Jamf pro has automated our setting up of wiped Macs. It offers a solution for installing required software in our labs based on smart groups/names and other data we could provide it.
Great inventory
What do you like best about the product?
Ability to manage and inventory our enterprise environment
What do you dislike about the product?
Support resources are limited at times when encountering specialized issues
What problems is the product solving and how is that benefiting you?
Inventory and patching
Help Desk Overview
What do you like best about the product?
JAMF Pro has the ability to easily grant application rights to different teams with my department. For example, my Help Desk team has the rights they need to do their jobs, and my Engineers have rights that are appropriate to them.
What do you dislike about the product?
The terminology and user interface is a little confusing to teach my Help Desk team. The search functionality is a little wonky.
What problems is the product solving and how is that benefiting you?
We manage all MacOS/iOS devices with JAMF. It's been great for application deployment and device management (wiping/imaging)
Jamf Pro
What do you like best about the product?
You save a lot of time using Jamf pro to manage all your Apple devices.
What do you dislike about the product?
It’s a bit difficult to do scripting for me.
What problems is the product solving and how is that benefiting you?
All out apps are always up to date and we never have to worry about installing new apps.
Move to warmer location
What do you like best about the product?
Ability to meet other users and learn new things
What do you dislike about the product?
Weather and location time.of the year too many qr codes to scan
What problems is the product solving and how is that benefiting you?
Mac management
Jamf Pro
What do you like best about the product?
Reporting, all of the future possibilities for our organization.
What do you dislike about the product?
Patch management, it’s too much work to keep it up-to-date.
What problems is the product solving and how is that benefiting you?
It made it so much easier to distribute settings and configurations. Patch management is not on the level yet.
Jamf in Health Care
What do you like best about the product?
I’ve never used Jamf before my current employer, but it has been a phenomenal tool to help us track and manage our company computers. The ability to quickly, and almost instantly deploy new policies has been a game changer for us
What do you dislike about the product?
Not so much a dislike, but it would be amazing to have an integrated patch management tool to have the most recent installers of the software we use
What problems is the product solving and how is that benefiting you?
We’re utilizing Jamf pro to keep our employees computers secure/encrypted while keeping them up to date with the latest software we use in the field. Being able to mass build and deploy laptops for our care teams has really helped us with employees on-boarding. Jamf’s security has also been extremely helpful in staying Hi-Trust compliant
Recommendations to others considering the product:
Definitely leverage Jamf Nation for help with scripts and policy help; The Jamf community is great and their support is super helpful
Ease of use
What do you like best about the product?
How quickly I can get something deployed out to systems, without much review.
What do you dislike about the product?
At times the lack of support, with writing policies.
What problems is the product solving and how is that benefiting you?
Speeding up deployment, and improving security
More uptime more accomplished
What do you like best about the product?
Gone are the days of failed JSS Casper rollups and rollback maintenance cycles, with Jamf Pro Cloud. Login and Go reliability.
What do you dislike about the product?
I find the limitation of stability for large single file downloads from the default cloud storage to be odd. Printer configuration would be best if not having to script lpadmin items, and use Computer Management applet. Customizable smart group email stationary. Would like to see a tree or pathway routing for configuration-items Smart Groups association to policies, triggered custom events, etc. In an example, when reviewing Smart Groups, see where they are used prior to deleting.
What problems is the product solving and how is that benefiting you?
Failed or pending configuration profiles may not load self-service `approval` uamdm reminders, without using a Policy > Files and Processes > Execute command `open /appName.app` fix;
Recommendations to others considering the product:
Best use a financial resources for efficiency and ease of implementation, especially from onPrem scenarios.
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