Jamf Pro
JamfExternal reviews
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JAMF Pro is the best-of-breed Mac and iOS management software
What do you like best about the product?
The tight integration with new OS releases. The support is very very good— prompt and knowledgable and tenacious about chasing down answers to unusual problems and edge cases. I've used Jamf's support team many times and have always had positive, helpful, and competent support from them. The support team at Jamf is the most valuable part of the company.
What do you dislike about the product?
It’s pricy, but it’s still far less than the cost of another employee at my workplace. JAMF is my other employee and it works harder than I do, which is how it should be. Sometimes there are long-standing bugs in the code that go unresolved for many months, or even years, at a time. I like that Jamf asks for feature requests, but then sometimes I feel like the requests go unanswered or unfilled.
What problems is the product solving and how is that benefiting you?
Keeps my fleet healthy and productive. EA’s allow me to collect amazing info on the state of my fleet and then I can use the flexibility of JAMF Pro to engineer solutions that for my environment. I've recently started to use the MDM functionality of Jamf Pro more, including configuration profiles, PPPC profiles, and features like Webclips. I've also started managing AppleTVs with my JSS.
Recommendations to others considering the product:
Look at the other vendors (Fleetsmith, Addigy, FileWave, etc.), but depending on your organization's needs, you may actually find yourself back with Jamf.
Jamf. The Industry Standard
What do you like best about the product?
I like that Jamf allows me to manage Macs in 39 locations in 16 countries without the need for an extensive staff of technicians.
What do you dislike about the product?
I would like Jamf Pro to have more robust reporting features and the ability to create dashboards that can be shared with other teams.
What problems is the product solving and how is that benefiting you?
Being able to manage Macs in a diverse, multinational company with limited resources.
Recommendations to others considering the product:
It may seem pricey, but if you should consider Jamf Cloud as your solution if you are going to implement Jamf. Removing the need to maintain infrastructure is worth the cost.
JAMF Pro makes managing Apple products managable
What do you like best about the product?
JAMF pro is easy to configure and use. It allows us to remotely manage our apple products and is very intuitive.
What do you dislike about the product?
Most of the features that are limited in JAMF Pro are not limited by JAMF but rather by Apple.
What problems is the product solving and how is that benefiting you?
Able to meet regulatory compliance with our security policies that we are easily able to deploy.
JAMF has made managing Apple Devices simple.
What do you like best about the product?
easy of use. overall great control of features and can adjust how tight we want to set security on iOS and macOS devices.
What do you dislike about the product?
just mac only. would love to see more support for devices that are not apple. currently we are supporting android within Intune and are considering
What problems is the product solving and how is that benefiting you?
we are aiding the education of medical students with the use of jamf pro. we created configurations and policies to meet HIPAA requirements .
Must have for Mac Administration
What do you like best about the product?
Automating initial setup with installing all the programs and joining to the domain
What do you dislike about the product?
During the initial boot, it does not always hit DEP, but I don't that is a JAMF issue
What problems is the product solving and how is that benefiting you?
Mac computers went from taking a few hours of initial setup with installing all the programs, to taking a few minutes and letting it run.
CHSD 218 Reviews Jamf Pro
What do you like best about the product?
I love the possibilities of automation that jamf provides. We constantly try to automate as many processes as we can to ensure that our end user experience is at it's peak across our district.
What do you dislike about the product?
All of the product issues that seem to be a burden on our district.
What problems is the product solving and how is that benefiting you?
We are solving the issue of students downloading and running VPNs on their mobile devices. We've realized that we can automate a process that would require the student to remove the app in order to use their device fully again.
Worth every penny
What do you like best about the product?
I love Jamf's day 0 support on new systems. There's never a concern when major changes are released.
What do you dislike about the product?
Sometimes it takes too long for feature requests to make it's way into jamf.
What problems is the product solving and how is that benefiting you?
We wouldn't be able to successfully manage thousands of Macs if we did not have it. The benefit is the management of Macs.
Jamf Pro is the best for Apple Management
What do you like best about the product?
Jamf Pro provides the best management options for Apple products, including zero-day support for new operating system releases.
What do you dislike about the product?
Jamf has grown very fast over the last few years, and responsible persons might get swapped out very quickly.
What problems is the product solving and how is that benefiting you?
Jamf Pro enables us to resolve issues on macOS or iOS/iPadOS devices using options such as scripts and Configuration Profiles, for example. It offers great flexibility.
Recommendations to others considering the product:
Jamf Pro offers good services focusing mainly on Apple Products. With Jamf Connect, they have a great tool to use your directory services to sync account information.
Jamf administrator for 7 years
What do you like best about the product?
It is great having an MDM product that is focused on Apple products and keeping up with Apple's rapid changes. I can count on Jamf having Day 1 support for new features and operating systems. I also love how robust their API is.
What do you dislike about the product?
Jamf is not tailored for very large organizations. I am not able to natively give give users access to a specific policy, report, or profile. I need to be able to do that without giving them full control to all polices, etc. The database and web application are not optimized for a large installment 40k+ We start seeing strange issues once our database reaches about 100 GB, and we have to manually flush tables because the automatic flushing times out at our size.
What problems is the product solving and how is that benefiting you?
Jamf Pro makes it easier to
Use with Apple Devices!
What do you like best about the product?
If you need to do anything with Apple devices, mobile or computer, Jamf is the way to go. Jamf is designed for Apple, and it shows. Every feature Apple offers for device management is available to Jamf Pro users.
What do you dislike about the product?
Things are changing all the time, especially on the Apple side, so things can go wrong. I have to contact support sometimes, but they're quite responsive.
What problems is the product solving and how is that benefiting you?
We manage thousands of iPads across multiple sites with ease using Jamf Pro, including all the features of Apple School Manager. With the robust automation features not available in other MDMs, setup and maintenance is made a lot easier.
Recommendations to others considering the product:
If you have a lot of Apple devices, Jamf is the only way to go.
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