Jamf Pro
JamfExternal reviews
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Best Mac management Software
What do you like best about the product?
JAMF Pro makes our management of iMac labs for students extremely easy. Be it software deployments, configuration profiles, or patch management.
What do you dislike about the product?
My main dislike about JAMF Pro is the lack of an easy/user friendly reporting function/system. I can easily look at usage reports per system one at a time, however it isn't terribly easy to compare multiple systems usage history.
What problems is the product solving and how is that benefiting you?
We use JAMF Pro to create a consistent user experience, ensuring that no matter where a user logins on campus they have the same software,
Best Apple device management tool
What do you like best about the product?
The user interface is very intuitive. Though you need training, it has an "Applesque" feel so that it does not feel totally alien.
What do you dislike about the product?
Sometimes I do find I have to go into a management area that does not seem like the obvious location for that particular tool.
What problems is the product solving and how is that benefiting you?
Management of Apple devices for our customers. Jamf Pro is like SCCM for Apple devices.
Recommendations to others considering the product:
Get training, or sub out to a company with experience managing Apple devices.
Computer Facilities Coordinator
What do you like best about the product?
I love the Dashboard feature. It gives me an overview/status of all the related policies and configurations in one place. It is a time saver.
What do you dislike about the product?
what i don't like is too much clicking in order to move forward to the next page but it is browser based application where there is nothing one can do.
What problems is the product solving and how is that benefiting you?
the problems i am solving with Jamf Pro are that we have a central database for the devices. We can now easily pinpoint where the devices are. The benefits are that we can management them remotely and the ability to not needing to touch each device is a plus when it comes to pushing out software/updates/etc
Makes managing Apple Devices in an Enterpise a snap!
What do you like best about the product?
Being able to easily distribute configuration profiles for settings and deploying software that is packaged internally as well as through Apple's Volume Purchase Program/Apple School manager. We are able to manage the full life cycle of the Apple devices and make appropriate decisions at machine replacement. We are able to deploy/redeploy systems quickly when thy join Jamf Pro. Self Service make it easy for our clients to install or update software, run scripts to fix problems, and update macOS operating systems.
What do you dislike about the product?
Even though we've had tremendous leaps with patch management over the past few years, I would love to schedule patches to install inside patch management.
What problems is the product solving and how is that benefiting you?
Jamf Pro makes it easy to manage all Apple products in our enterprise. We are able to distribute
JAMF Pro has been the best management solution tool for my company. It made work so much easier.
What do you like best about the product?
That it built for Apple products. Its hard to find software that works almost 100% of the time for Apple products. But JAMF is the answer to that problem.
What do you dislike about the product?
I think more focus should be on the patch reporting and allowing us to customize our own reports uniquely based on our environment. This will allow us to deliver personal reports that might be needed for delay task.
What problems is the product solving and how is that benefiting you?
Centralize Management is big at my organization and having a tool that Control all our Apple Products but also be able to patch them mostly hassle free is a blessing within itself.
Feature rich and a great community
What do you like best about the product?
The community of jamf users is extremely helpful. There are so many customers that we found using other MDM vendors we were asking in the jamf forums for help or finding answers to our questions there. jamf has saved a ton of time provisioning devices and getting things setup. Other MDMs were missing features and had to patch the server in order to make stuff work.
What do you dislike about the product?
We are a cloud hosted environment and have found some timeouts when trying to do actions on large amounts of data. This is the main point of contention with us. The actions will usually be performed but we have to dig a little deeper to find that out.
What problems is the product solving and how is that benefiting you?
We are a 1:1 iPad district with roughly 14k iPads deployed. We are using jamf to deploy applications, sync with our SIS, manage user content, restrict users, register iPads. It has helped us streamline so many steps in our on boarding process, we went from a 60 page document to 12 using jamf and its help/features. The time save for our technicians is worth it alone.
Recommendations to others considering the product:
Check out all the features that jamf has and if it will work for your current data setup. Make sure if you are not a tech savvy department that you can get the help you need to troubleshoot problems.
AV and IT engineering for lab environments
What do you like best about the product?
JAMF Pro allows me to configure my endpoints for unified experience and deploy apps at scale quickly, as well as audit and track metrics.
What do you dislike about the product?
The composer app feels like it is getting long in the tooth as macOS changes....
What problems is the product solving and how is that benefiting you?
I am able to manage our complex lab environments as a single engineer. Having a paid product as opposed to open source tools makes things smoother and more predictable.
Recommendations to others considering the product:
It will pay for itself, both monetarily and in terms of your time/sanity
Simplified macOS and iOS Management
What do you like best about the product?
I was new to Mac management and I needed a tool to simplify the process. At the time, we basically were using a homebrew of custom scripts and using CloneZilla to image. That became impractical overtime and we needed an easier management solution. We did have an AirWatch instance on site, but it proved to be bad for managing Mac computers. Instead, we purchased Jamf and it has made learning and managing Macs a breeze. We also ended up moving most of our iOS devices off of AirWatch and into Jamf Pro.
What do you dislike about the product?
Some of the UI is clunky in dark mode. Some new products are a little expensive as additions
What problems is the product solving and how is that benefiting you?
We are solving the issue of poor to nonexistent Mac management. Also, we are learning to utilize iOS to its full potential with all the management features available to us.
Recommendations to others considering the product:
Be very mindful on what server OS you decide to install the on-prem server. Also, make sure to choose decently fast storage for the file distribution point.
Jamf management system
What do you like best about the product?
I'm a IT technology specialist for a school district, we use jamf to manage over 10,000 devices. Jamf has been really awesome and works pretty dang well.
What do you dislike about the product?
My only complaint so far is we've had the jamf server break a few times this year, caused by one device each other.
What problems is the product solving and how is that benefiting you?
They solve all of our level 1 and level 2 support problems. That this system works great for our environment.
Recommendations to others considering the product:
Jamf does everything you need to do to easily manage apple devices
Couldn't image doing my job without it
What do you like best about the product?
The thing that I love the most about JAMF Pro is being able to make changes at scale and remotely, and for mobile devices that are installed it allows me to do basic troubleshooting from my desk.
What do you dislike about the product?
There are more limitations with mobile devices and Apple TVs than I would like, and I want these products to continue getting more and more features.
What problems is the product solving and how is that benefiting you?
A real world example is we deployed a couple hundred Apple TVs in classrooms one summer, and at the last minute our networking team realized we need to get users to accept a new wireless certificate. I was able to build a new profile and push it out that day, and seamlessly migrate all of our devices to the new certificate with no issues.
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