Jamf Pro
JamfExternal reviews
2,093 reviews
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Fantastic MDM
What do you like best about the product?
The amount of features available allowing for easy management, like the ability to push out apps to our students and teachers seamlessly. This allows us to remove the App Store and the distractions it provides. We can also set different restrictions for staff and students based on their needs. Jamf has great online resources available for when you have questions. When contacting support, they are quick to get back to you and eager to find a solution to your problem.
What do you dislike about the product?
There are sometimes product issues that can make for time consuming work arounds. This is few and far between and support and the developers are always working to improve the platform. Also, the cost is a bit much; would like to see that drop a bit.
What problems is the product solving and how is that benefiting you?
All of our management problems. Jamf Pro makes things virtually touch free. From deployment, to restrictions, to policies, I can take care of almost everything without leaving my office. I have realized that it would be almost impossible to do my job without Jamf.
Recommendations to others considering the product:
Honestly, I don't think there is an MDM that can match Jamf. The support and easy of use of the product make it unbeatable. Don't hesitate, this is the right MDM to go with.
Jamf is simple and powerful
What do you like best about the product?
What I like best about Jamf is it's ease of use. Once its all set up, it makes it very simple to find devices and act on them.
What do you dislike about the product?
There are several user interface issues that make working on particular actions more tedious than it needs to be.
What problems is the product solving and how is that benefiting you?
Total management of Macs and iPads for security and uniformity.
Good Job Jamf!
What do you like best about the product?
I like the ease in which you can install Apps for ios devices.
What do you dislike about the product?
I wish we had the option of selecting multiple policies/config profiles to apply when we are viewing a smart group.
What problems is the product solving and how is that benefiting you?
Standardizing deployment of MacBooks and iMacs, controlling what apps are installed on iPads has definitely been beneficial.
Powerful MDM with frustrating support
What do you like best about the product?
Device management! Simple payload creation/deployment. Supervision of devices and my simple favorite "Prevent Activation Lock" Ha! My college has been increasing their purchasing of iPads and Prior to Jamf we were using Profile Manager, that was rough. We've been using Jamf for about a year now and over all it's been great!
What do you dislike about the product?
We've had a few very frustrating support tickets. In one case regarding LDAP created user accounts not being able to login the support team in short kept reply with illogical troubleshooting and it took about a month to get elevated to a team who could actually log into our Jamf Pro instance and troubleshoot. To shorten the story our configs and ACLs were correct there was a patch released that solved the problem.
What problems is the product solving and how is that benefiting you?
Management of mobile devices and streamlining deployment. Automation of FileVault 2 and storing of keys as well as software deployment made easy for various lab environments with PreStage enrollments.
Sys Admin with jamf
What do you like best about the product?
The mobility of the app. I like being able to administer from the field with complete control.
What do you dislike about the product?
The delays using the interface when dealing with large quantities of devices.
What problems is the product solving and how is that benefiting you?
End user support for over 14k devices
Jamf Pro review
What do you like best about the product?
The simple UI and the ability to leverage pre-built policy and configuration items with inhouse custom versions is huge.
What do you dislike about the product?
Some of the features seem to be lagging behind other MDM/RRM solutions, and some of the more popular feature requests seem to be missed by JAMF leadership.
What problems is the product solving and how is that benefiting you?
Configuration Profil deployment, 0-touch onboarding, security and compliance monitoring, Patch management.
Recommendations to others considering the product:
This product does it all. If you have a need for a robust and powerful tool, this is for you!
Jamf Pro Has Saved My Life
What do you like best about the product?
Central administration of Apple devices, makes my life so much easier.
What do you dislike about the product?
The MDM isn't perfect, but the binary usually makes up for it,
What problems is the product solving and how is that benefiting you?
Our biggest issue used to be device activation lock, we lost thousands before Jamf because we just couldn't get devices unlocked after users left our employ or just plain couldn't remember what AppleID they used.
Recommendations to others considering the product:
When it comes down to it, ease of use, quality of support, community of users, and solid performance; There really is no other solution that matches Jamf Pro.
Best Mac management Software
What do you like best about the product?
JAMF Pro makes our management of iMac labs for students extremely easy. Be it software deployments, configuration profiles, or patch management.
What do you dislike about the product?
My main dislike about JAMF Pro is the lack of an easy/user friendly reporting function/system. I can easily look at usage reports per system one at a time, however it isn't terribly easy to compare multiple systems usage history.
What problems is the product solving and how is that benefiting you?
We use JAMF Pro to create a consistent user experience, ensuring that no matter where a user logins on campus they have the same software,
Best Apple device management tool
What do you like best about the product?
The user interface is very intuitive. Though you need training, it has an "Applesque" feel so that it does not feel totally alien.
What do you dislike about the product?
Sometimes I do find I have to go into a management area that does not seem like the obvious location for that particular tool.
What problems is the product solving and how is that benefiting you?
Management of Apple devices for our customers. Jamf Pro is like SCCM for Apple devices.
Recommendations to others considering the product:
Get training, or sub out to a company with experience managing Apple devices.
Computer Facilities Coordinator
What do you like best about the product?
I love the Dashboard feature. It gives me an overview/status of all the related policies and configurations in one place. It is a time saver.
What do you dislike about the product?
what i don't like is too much clicking in order to move forward to the next page but it is browser based application where there is nothing one can do.
What problems is the product solving and how is that benefiting you?
the problems i am solving with Jamf Pro are that we have a central database for the devices. We can now easily pinpoint where the devices are. The benefits are that we can management them remotely and the ability to not needing to touch each device is a plus when it comes to pushing out software/updates/etc
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