Jamf Pro
JamfExternal reviews
2,010 reviews
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Great Product
What do you like best about the product?
Customer service is great and the product provides the team opportunities to enhance user experience.
What do you dislike about the product?
Cost of the product is tough to justify to education admins.
What problems is the product solving and how is that benefiting you?
A streamlined workflow for our 1 to 1 device program. Saves time and allows us to be more proactive in helping students and staff.
Jamf offers the best user experience in the industry
What do you like best about the product?
There are a lot of tools out there for macOS management and MDM, but Jamf by far is the most user experience-driven solution out there.
What do you dislike about the product?
Patch management has been a big disappointment, and the delay in offering updated MDM tooling provided by Apple has left a lot of engineering works on the plates of Jamf customers.
What problems is the product solving and how is that benefiting you?
We use Jamf for state management, meaning making sure all Macs used at our organization are managed and maintain a core set of applications, agents, and settings required to be secured and on our network. The biggest win is DEP, which we realize isn't Jamf-specific, but is a must for new computer setup for us since we hand over new Macs directly to our employees without IT intervention. The updated Self Service is a vast improvement with an aesthetically pleasing design, and is our hub that we have all employees go through for app updates. Offering a robust app catalogue from a trusted source is key to customer happiness and device security.
Jamf is promising
What do you like best about the product?
Utilizing jamf Pro is assisting our University in properly identifying Apple inventory as well as positioning ourselves for a smoother deployment moving forward.
What do you dislike about the product?
Patch management could be a bit more automated
What problems is the product solving and how is that benefiting you?
We are slowly starting to maintain an inventory of our Apple devices as well as properly manage and apply patches and updated.
Simple way to manage Mac/iOS devices
What do you like best about the product?
Config Profiles and Policies and Jamf Nation
What do you dislike about the product?
Jamf Support Chat can take a long time to work through a problem
What problems is the product solving and how is that benefiting you?
We have used Jamf Pro to quickly and efficiently push out different password policies and other security measures
JAMF the BAMF
What do you like best about the product?
I enjoy the enrollment process for new computers. It's simple and powerful.
What do you dislike about the product?
The webUI feels unintuitive sometimes. The search function is strange.
What problems is the product solving and how is that benefiting you?
Linking machine to user, bricking stolen computers, pushing updates, pushing applications
Recommendations to others considering the product:
Take time setting it up right the first time
My right hand for iPads
What do you like best about the product?
Great customer service when attempting to figure out iPad glitches. Friendly user interface to perform the different tasks and functions I need to do.
What do you dislike about the product?
not being able to use the unlock feature for all the iPads (to clarify on this, I was informed that the unlock feature would only work on iPads that had been enrolled into Jamf Pro with 11.4.1 which excluded even the brand new iPads that were shipped in). At times, Apple and Jamf have some communication issues.
What problems is the product solving and how is that benefiting you?
The benefit of having Jamf Pro is that it allows me to create configuration profiles for our school district iPads, set restrictions and isolate difficult iPads when necessary. Customer service has contacted me fairly quickly when there have been issues or when I need to verify that modifying groups or profiles will work fine with the system. Recent issues and projects that I have worked with Jamf on are putting 6000 iPads into two prestage groups and then assigning them to school locations through static groups. Jamf was there testing with me to ensure this wouldn't cause any problems.
Jamf pro for the end user
What do you like best about the product?
The information that can be gathered from the devices, and the ability to send out a multitude of different configuration profiles.
What do you dislike about the product?
The software could be more efficient, having to navigate to multiple different pages to see different information.
What problems is the product solving and how is that benefiting you?
1:1 ipad use in a school district is easy with Jamf pro, we can deploy 1000 or more ipads with ease.
Recommendations to others considering the product:
Honestly, jamf pro is the best MDM I have seen so far when it comes to Osx and iOs management.
Apple management headaches? No more with Jamf Pro!
What do you like best about the product?
Quite simply, the ability to have almost no touch on any of my device deployments but still deliver a white glove treatment to my end users. I used to spend hours writing scripts and pushing via ARD, but now I can create policies and packages within Jamf Pro and forget about it.
Integrating with Intune also helps, as I can now see all of my devices in a single pane of glass.
Integrating with Intune also helps, as I can now see all of my devices in a single pane of glass.
What do you dislike about the product?
The Jumpstart cots is a little steep and required. You do receive a lot of hands-on support with an Integrator, but it's not what I'm used to as a SME with other products.
What problems is the product solving and how is that benefiting you?
Device deployment and management. Cutting down the amount of time it takes to roll a new device out to my end users.
Additionally, patch management. Before I had to beg and plead with users to make sure they have everything up to date on their Macs. Now, I can force updates and even OS upgrades.
Additionally, patch management. Before I had to beg and plead with users to make sure they have everything up to date on their Macs. Now, I can force updates and even OS upgrades.
Jamf Pro
What do you like best about the product?
I really like the way you can manage the MacOS. The ability to chain policies is very helpful when setting up new MacOS devices. With DEP and Jamf Pro you can hand the user a new laptop and be able to walk away, knowing that they will be able to setup and use the device without IT needing to be there with them.
What do you dislike about the product?
There are a few feature requests, that if implemented, would make the overall user experience with Jamf many times better. For example not having a parental portal, that would allow for after school restrictions on the Apple device is a drawback.
What problems is the product solving and how is that benefiting you?
Saving time setting up new devices for end users. This has allowed the department to save many man hours. These hours are then used on other projects that have helped reduce the costs within the District.
Very flexible
What do you like best about the product?
how i able to create groups and base policy off of that
What do you dislike about the product?
patch management with updates to each app would help
What problems is the product solving and how is that benefiting you?
Soc 2 Compliance
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