Jamf Pro
JamfExternal reviews
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Managing a Mac Fleet in a Window Centric enterprise
What do you like best about the product?
With JAMF is fairly easy to be in parity with the SCCM update and patching cycle. That goes a long way towards helping Microsoft folks with little Mac experience to see the platform as "Enterprise". That is key.
What do you dislike about the product?
The change in support as JAMF has grown. It's becoming harder and harder to get past the tier 1 gatekeepers and to get solutions to problems in a timely manner. It's a symptom of rapid growth, I suppose but still deeply dissapointing
What problems is the product solving and how is that benefiting you?
Reducing the number of labor hours spent on firefighting. Our trouble ticket count for Macs is down substantially and as management is seeing a substantial decrease in TCO and an increase in ROI for the Mac fleet, Macs have become a standard onboarding option.
Recommendations to others considering the product:
JMAF Pro is that defacto industry standard and it will meet most needs. There is a learning curve if your new to the Mac Admin space but anyone with some BASH/Python experience and some mid-level admin skills should be able to get it doing the basic stuff fairly quickly
Jamf Admin
What do you like best about the product?
The ability to fully manage and secure a Mac in our enterprise environment. We have nearly deployed a zero touch Mac and can deploy machines in about 20 minutes.
What do you dislike about the product?
I dislike some of the inconsistencies that come with jamf. Sometimes things work and sometimes they don't. When you enroll 5 different machines and they work perfectly. A week later you try enrolling again and then something has changed or is no longer working. consistently inconsistent.
What problems is the product solving and how is that benefiting you?
We are solving the problem that our end users want to use Mac and prior to jamf it was difficult to deliver them a product that was secure enough to deploy. Giving users the ability to choose a Mac has changed the image our of technology department.
Excellent MDM vendor and product
What do you like best about the product?
Flexibility and support provided by JAMF is second to none. We have been using them for many years and are very pleased with their commitment to our success. My area is specifically focused on iOS and iPadOS devices and the ability to quickly provision and reprovision devices for specific use cases has been amazing.
What do you dislike about the product?
Nothing really. Knock on wood, it has been an install and forget process of using their product.
What problems is the product solving and how is that benefiting you?
In healthcare, priorities change rapidly and having JAMF Pro's configuration profiles, excellent documentation, and app management options allow teams to flex with staff and patient needs.
Recommendations to others considering the product:
Research the MDM space and find the tool that fits your vertical. MDM vendors have to differentiate on this since Apple levels the playing field with what you are allowed to manage.
The tool to manage any MAC Device
What do you like best about the product?
How simple it is to manage a device. No complexity in the JAMF Pro solution. The product is aligned with the Apple way of thinking. After the jumpstart you are ready to go! Adoption was never so easy for us.
What do you dislike about the product?
Nothing yet. We are still really happy.
What problems is the product solving and how is that benefiting you?
We use jamf for all devices that we use in our retail stores. Its very simple to enroll a devices when it is configured with Apple DEP. The devices are even not touched by the IT department!
Recommendations to others considering the product:
When you want to manage ant apple enviroment... Jamf Pro is the way to go!
The best MDM tool for Apple devices!
What do you like best about the product?
The speed, user friendly interface, great support.
What do you dislike about the product?
You have to know what you're doing. User errors can come easily and because of the speed, it is spread fast through the company.
What problems is the product solving and how is that benefiting you?
We manage about 2500 devices with Jamf, which gives our users a fast, reliable, intuitive interface. Happy users mean the world to us.
Recommendations to others considering the product:
If you are looking for a MDM tool to manage Apple devices, Jamf is the way to go!
JAMF Server
What do you like best about the product?
I like how I can easily manage iPads and MacBooks for my district using JAMF. I also appreciate the training provided by the JAMF program.
What do you dislike about the product?
Not much to change. I find it easy to use, even though I do not have a true technical background.
What problems is the product solving and how is that benefiting you?
Pushing and pulling paid apps to managed devices, setting home screens, folders, etc.
One of the best Apple MDMs
What do you like best about the product?
JAMF Pro is one of the best MDM systems available for specifically managing Apple devices. It is very simple to configure - a competent administrator can watch the JAMF training videos and read the documentation and get started very easily. This is made easier with direct access to a JAMF engineer during the trial period. Our company was able to get a basic working configuration within a a week (although not ready to roll out at that stage!). There are support options available as well as a sizeable helpful online community as well as various training courses.
What do you dislike about the product?
As with any enterprise management software there are some product issues and limitations to work around, however there are no show stoppers.
What problems is the product solving and how is that benefiting you?
Our company has primarily used JAMF Pro for an initial MDM rollout for compliance purposes, which is important as part of our iSMS and for due diligence processes with customers.
Recommendations to others considering the product:
Prepare for the trial by watching the JAMF 100 and reading all the documentation in advance and utilise the trial period properly to test all your requirements and get the most out of the assigned engineer.
Jamf is awesome
What do you like best about the product?
How there is no one way to do something the options or limitless
What do you dislike about the product?
Patch management needs to envolve into a more robust system
What problems is the product solving and how is that benefiting you?
End user experience. It allows me the ability to improve it easily.
Recommendations to others considering the product:
Once you go Jamf you won’t be goi g back to any other MDm
The Best Tool for an Apple Admin
What do you like best about the product?
I like that Jamf is focused on Apple and only Apple. Other MDMs try to do everything and because of that they aren't as strong in certain areas.
What do you dislike about the product?
Jamf is sometimes slow to adopt new features that are in the MDM scope. I think that has gotten better recently with more frequent updates though.
What problems is the product solving and how is that benefiting you?
We managed about 160 Macs and 1000 iOS devices spread out all over North America. We utilize DEP and prestage enrollments so we have a zero-touch deployment. Apple devices ship straight to end users and they set them up, saving us time and money.
Recommendations to others considering the product:
Get it. It's great. It'll make your job easier by automating many tasks and preventing things you might have to otherwise remediate.
Holy Cow I've got you covered
What do you like best about the product?
This is a service that I highly recommend to anyone whom needs to have iOS/MacOS managed at all, I wouldn't recommend anything else
What do you dislike about the product?
not to many things are a pain in Jamf Pro
What problems is the product solving and how is that benefiting you?
we're using it to manage or Mac OS Devices and connect them to AD.
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