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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Robert P.

State Exam Lock, Like a Pro

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
How we quickly, securely, and reliability we lock thousands of iPads into single app mode for New York State High Stakes Exams. I also like how our students' iPads are always up-to-date with the latest version of our apps.
What do you dislike about the product?
I think my organization needs more technicians better trained in Jamf Pro so that we are less reliant on any one individual.
What problems is the product solving and how is that benefiting you?
#1 Equity among our students. As a one-to-one school district, all of our students have the same access to the same high quality education tools.
#2 Exam security. Locking our students' devices into single app mode (and using Jamf to limit other iPad functionality and communication capabilities) we are able to use our student iPads and the GeoGebra Graphing Calculator as our students calculator of choice on NYS Regents Exams.
#3 Student confidence. Our students find their iPads reliable and dependable because of the access and update capabilities that Jamf provides.
Recommendations to others considering the product:
It's the best way to manage an Apple school environment.

    Higher Education

Great Tool!

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
The ability to manage Mac computers and Apple devices.
What do you dislike about the product?
Nothing at this time. All is good with the current release.
What problems is the product solving and how is that benefiting you?
Device Management, providing learning tools to classrooms, making applications available to users

    Marketing and Advertising

Jamf Pro's close relationship with Apple always keeps them well ahead of the MDM curve; bravo!

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
It is intuitive to use, and support is top of the line; very very powerful, even when scaled
What do you dislike about the product?
Once in a while a buggy release will come out; but they're right on top of it, and usually have a patch out within days
What problems is the product solving and how is that benefiting you?
Scaled Mac management; without Jamf, it would be impossible to manage over 1,000 machines under strict rules of compliance

    Justin M.

Jamf Pro has been a great way to manage our fleet of Mac & iOS devices

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
Jamf Pro has a powerful feature set that we've been able to use to fully manage our Mac & iOS devices. It's easy to use, intuitive, and well designed. Their onboarding and support process was great and I really appreciate their commitment to helping us deploy the MDM in our environment. They also offer day-one support for Apple's operating systems, which is fantastic.
What do you dislike about the product?
There can be a steep learning curve to learning to use Jamf, but that would be the case with any MDM. There are also a few features I'd like to see them add, but that may be more of a limitation with the frameworks they have available to then than anything else.
What problems is the product solving and how is that benefiting you?
Deploying Macs and iOS devices in our environment has gone from an incredibly tedious and detail-intensive task to one that's much simpler and quicker. Once a device is enrolled in the MDM and configured via Jamf Pro, it quickly grabs all the policies and apps that we've provisioned for it. Remote management has gotten much easier as well, as we can now simply deploy apps and settings to our devices remotely without needing to be physically present at the machine.
Recommendations to others considering the product:
If you use macOS and iOS devices in your environment, Jamf Pro will be a great fit for you.

    Jonathan T.

Great product and company

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
Ease of use for managing Macs in an enterprise environment. Even with issues that come up, you still have the flexibility to ask questions to the user community, Jamf Nation. This user community is second to none. If you still cannot find an answer to your problem, the technical support team is great to work with and work hard to solve your problem. In the time I have been using Jamf Pro, I have only had to elevate my issues to them twice. Both were resolved within a day.
What do you dislike about the product?
Lack of flexibility in granularity of the configuration profiles. If there were more options for granularity, some problems would be easier to solve. The only way to accomplish this is to upload a self created profile. This can accidentally get over written with an additional items to the profile. This has caused problems for us in the past.
What problems is the product solving and how is that benefiting you?
Managing Macs and collecting information about Macs. We have realized that we have been able to enrich user experience due to the fact that we have been able to make functionality available to the user that use to require a help desk ticket. An example of this is making managed software available through Self Service. A benefit that we realized is that we were able to speed up deployment time for Mac computers by streamlining the configuration process by leveraging Jamf Pro. We did this by not only using Jamf Pro to complete the configuration as well as complete the installation of the required software as well. Another benefit is that we have been able to leverage Self Service as a means to have help desk staff complete corrective actions, such as rebinding to Active Directory, via scripts or policies. This makes relative repetitive tasks easier to execute.
Recommendations to others considering the product:
Get involved in the Jamf Nation Community. They are one of the best resources to use while working with setting up and maintaining your Jamf Instance. As long as your organization implements the new versions of macOS quickly, consider the cloud based version, as it removes a lot of headaches in managing the server and upgrading the JSS.

    Information Technology and Services

JAMF Pro Review

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
The community around JAMF specifically JAMF Nation is incredibly helpful and what sets JAMF pro apart from other MDM solutions for Mac.
What do you dislike about the product?
Jamf does not have a remote tool that can be used across networks. JAMF remote only works when on the same network as the target machine.
What problems is the product solving and how is that benefiting you?
My company is using JAMF to quickly provision computers and deploy applications. There are many opportunities to automate simple tasks with JAMF

    Shaun M.

Just scratching the Surface

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
Dashboard view of what is going on with our company machines. I can see who is current, who needs updates. A one-stop-shop for where we are on Leases, Apple Care, and Maintenance.
What do you dislike about the product?
You can get burried in the process. Where some things are, where others are. The user interface is coming along but areas are still clunky. The onboarding is intense. It's amazing what you can do but it takes a while to get there. It would be great if there was a more basic option.
What problems is the product solving and how is that benefiting you?
System Management. Before Jamf our network was the Wild West. The ability to create system Admin access to every machine. Tracking system specs, and pushing out and blocking updates. The ability to deploy quickly. I love not having to manually install all the software packages for a new employee or reinstall.
Recommendations to others considering the product:
Dive in! Use it to its strengths. It is daunting to set up but so rewarding.

    Computer Software

Best product in the field

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Help IT Admin to mange apple devices very easy. Jamfcloud is one of the best.
What do you dislike about the product?
I wish Jamf Pro can have more price options like other products, such as pay per device, per month instead of annually and a block of devices at the moment.
What problems is the product solving and how is that benefiting you?
All devices under management. Auto deployment -> save time.

    Publishing

I love Jamf Pro

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
The powerful MDM and binary capabilities as well as management organization.
What do you dislike about the product?
Only one thing so far. The Source Change notice when editing Configuration Profiles which then requires changing the Profile name.
What problems is the product solving and how is that benefiting you?
Off-Net MDM and Patching.

    Primary/Secondary Education

4 years of using Jamf and still feel like a newbie

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
We have been able to do the basics since day one and it has provided more information on our devices than we collected in the past.
What do you dislike about the product?
Would like to mark devices as out of commission (to access historical data) without having to remove it from Jamf entirely.
Love self-service, but we're a small group in our Tech department and can't always keep up with updates. And no fault of Jamf, but Adobe products used to be a great offering and now it is simpler to just have people manage their own products through Creative Cloud.
Sometimes we've had issues when using Jamf to reprovision devices. End up in a loop that won't let us get past the mdm screen.
What problems is the product solving and how is that benefiting you?
We use it to push out printers and software - and for tracking our Apple devices (mostly Macbooks, some iPads). We have loaner laptops that students will keep well beyond the return period and I love that we can easily lock down the computers and force them to check in with us. Using pre-stage enrollment has made life a breeze for all our new devices.

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