Jamf Pro
JamfExternal reviews
2,010 reviews
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Great Experience
What do you like best about the product?
The interface is user intuitive and easy to follow.
What do you dislike about the product?
The Customer response time could be faster
What problems is the product solving and how is that benefiting you?
MDM solution for Mac OS
Great system to manage our computers and devices remotely
What do you like best about the product?
Easy to use and great support from the assigned engineer.
What do you dislike about the product?
Our environment performance is not the best. There are some days that it crawls and it is hard to navigate.
What problems is the product solving and how is that benefiting you?
App development and ADE makes our device enrollment process easier.
User friendly
What do you like best about the product?
Hand Pro has an amazing user friendly interface making it seamless to manage and deploy multiple devices.
What do you dislike about the product?
Would love more direct access to training.
What problems is the product solving and how is that benefiting you?
Makes activation lock a breeze to get past.
Jamf Pro in K-12
What do you like best about the product?
Deploying policies, changes, and apps to Macs
What do you dislike about the product?
Keeping up with Jamf housekeeping like push notification and DEP renewals. Devices that refuse to check in.
What problems is the product solving and how is that benefiting you?
Managing a fleet of devices with a small staff.
Managing Macs in Education
What do you like best about the product?
Simplifying device enrollment and management.
What do you dislike about the product?
Difficulty Apple creates for MDM management on endpoints.
What problems is the product solving and how is that benefiting you?
Simplifying app and policy deployment.
Jamf Pro user
What do you like best about the product?
It simplifies admin tasks for managing out Apple fleet
What do you dislike about the product?
It has a learning core. Can't wait for Ai assist to simplify this process
What problems is the product solving and how is that benefiting you?
Applying Apple device updates
Jamf Pro gives us the control we need to manage our fleet.
What do you like best about the product?
We adopted JamfPro back in 2016 cause we noticed our Apple fleet was growing exponentially. So we needed a platform that allowed easy implementaton and use for a small staff. Jamf has continued to implement new features that makes manging our devices easier and helps integrate them in to our infrastructure. A day doesn't go by that i am not in my Jamf dashboard adding new apps or software to our devices. During the pandemic customer support was vital in moving from our on premises implementation to a cloud hosted solution so that our campus could continue to operate. Since then Jamf Pro has been a vital tool in our IT toolbox.
What do you dislike about the product?
I don't have too many complaints regarding Jamf Pro. I do wish for a few user interface features like embeded groups, multi select of policies to apply to a group devices. I also wish you could have groups for policies that could be applied.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us manage our ever growing Apple fleet of devices.
When it comes to Mac management then Jamf is the go to.
What do you like best about the product?
Stability and frequent upgrades are great.
What do you dislike about the product?
if there is single repository for all documentation then it would have great help.
What problems is the product solving and how is that benefiting you?
It is great when it is about the mac management and application deployement.
Successful 1:1 program using Jamf Pro
What do you like best about the product?
Jamf Pro has allowed us to manage our 1:1 iPad fleet and employee choose program with relative ease. Currently I managed 11,000+ iPads and 500+ macOS devices. Being cloud hosted as helped us to fix problems on the fly with users who are not on site who are in need of assistance. The wide range of identity providers that Jamf can connect to has helped over the years as the industry moves into cloud identity providers. With new software updates coming out every year for Apple products I don't have to worry about my MDM supporting them as Jamf has always been updated for support. The community that surrounds Jamf is very helpful as well and the Jamf Nation Forums are packed full of great knowledge and helpful information. Staff has enjoyed the use of Jamf Teacher for classroom management locking iPads into certain websites and applications. A lot of vendors that have applications have documents detailing how to install using Jamf as well.
What do you dislike about the product?
Some of the new products that come out that could be very useful are additional pay. With the creation of Jamf School some of the really unique classroom features are more robust in Jamf School than in Jamf Pro.
What problems is the product solving and how is that benefiting you?
We were in need of a program that would allow us to manage a 1:1 program without headaches. Once we went through the onboarding process we were happy with how easy it was to manage our devices without extra steps. It has cut down on the need for a technician to go out to the device as we can handle a lot of things remotely.
Apple Systems Manager
What do you like best about the product?
Powerful Apple endpoint management tool with wide adoption, an active community, and great training resources.
What do you dislike about the product?
The quality control on Jamf Pro updates has been extremely poor over the past 3-5 years. It seems each release tends to introduce more and more bugs that increasingly impact environments.
What problems is the product solving and how is that benefiting you?
Device onboarding and software deployment, compliance controls, patch management, etc. Jamf Pro handles the majority of our IT operations around Apple Macs and Mobile Devices.
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