Jamf Pro
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Jamf
What do you like best about the product?
Solid solution to an increasingly complex issue
What do you dislike about the product?
Complex UI that is grey on grey, features not very discoverable.
What problems is the product solving and how is that benefiting you?
Managing a large number of remote computers with zero touch
Jamf Pro is the MacOS and IOS MDM
What do you like best about the product?
Super simple to use with a vast set of management tools and features at your disposal.
Easy to implement and manage.
Great customer service.
Easy to implement and manage.
Great customer service.
What do you dislike about the product?
Certain areas need some improvement and updates.
What problems is the product solving and how is that benefiting you?
It's solves the issue of providing a useful way to manage Apple devices. It benefits us because before JAMF everything was done by hand device by device.
Recommendations to others considering the product:
If you want a user friendly and powerful MDM for Apple devices, choose JAMF Pro
Great Centralised Management
What do you like best about the product?
I like the ability to ensure that most of our settings can be set with minimal interaction before devices have arrived with pre-stages. Also, the ability to customise Mac app preferences directly without being bound to predefined software titles has been crucial for our deployment
What do you dislike about the product?
Sometimes there are some issues with heavier configuration profiles and they've had to be rebuilt from scratch, but this is rare and in 3 years has only happened twice
What problems is the product solving and how is that benefiting you?
We have a relatively small but growing Mac estate, and Jamf provides much tighter integration with the OS versus comparable products, so we can give every user the same standard experience with minimal configuration from them
The de-facto Mac Management solution!
What do you like best about the product?
Jamf Pro simplifies management of our Macs, the UI is so easy to navigate and it is rich in features.
What do you dislike about the product?
Standard Support could be a bit more responsive
What problems is the product solving and how is that benefiting you?
Onboarding and enrollment is so much easier with Jamf
Jamf Pro can't be beat
What do you like best about the product?
In our environment, we went from around 400 imacs to about 1100 imac/macbook pro's in a little over a year, and that was getting extremely difficult to manage one by one, by hand, every setup and rebuild. We needed an mdm solution that would solve the problem of remote workers that we knew was going to happen, even well before the pandemic made it essentially a requirement. There is no better solution to do this in the mac space than Jamf Pro. Simplified the zero touch deployment process, created management for systems we never dreamed of having before, all in a managed cloud with strong support behind it.
What do you dislike about the product?
There are some downsides, in particular the inventory reporting which could use a little work. But, in saying that, one of the big benefits of Jamf Pro is just how constant it is being upgraded, updated, changed and for the better.
What problems is the product solving and how is that benefiting you?
The vast management space of the 2600+ devices we have now would be daunting with our older management platform, yet Jamf makes it so I can do all of the management and engineering side of things with 1-3 people at any given point. The problem of people, what other better problem could management solve by going to a solution such as this?
A powerful MDM that requires significant time and skills to get the best of
What do you like best about the product?
- Very useful for deploying and managing Apple devices
- Provides a lot of flexibility in how you work with it
- Has an established community of experts - many scripts and addons available
- Provides a lot of flexibility in how you work with it
- Has an established community of experts - many scripts and addons available
What do you dislike about the product?
- Somewhat limited in what it can do out of the box (eg no remote shell or screen sharing, patch management and software updating a largely manual process)
- Requires a significant time investment to learn and maintain - it's more of a toolkit that you need to know how to work with
- UI is showing its age, and doesn't work well on mobile
- Support has got steadily worse over the years - anything that L1 can't deal with can take weeks to resolve
- Requires a significant time investment to learn and maintain - it's more of a toolkit that you need to know how to work with
- UI is showing its age, and doesn't work well on mobile
- Support has got steadily worse over the years - anything that L1 can't deal with can take weeks to resolve
What problems is the product solving and how is that benefiting you?
Managing and deploying Apple devices
Recommendations to others considering the product:
check if it's the best fit for your environment
Best Apple Device Management Solution
What do you like best about the product?
Integrations with Azure, AD, interface, Zero touch deployment
What do you dislike about the product?
Script editor interface, composer and admin provisioned as separate products
What problems is the product solving and how is that benefiting you?
Apple Mac management solution of choice, Mac app packaging
Fully featured macOS management tool
What do you like best about the product?
Day-1 support for new macOS releases which ensures that we can deploy early.
What do you dislike about the product?
Some legacy features are a bit clunky and need to be updated.
What problems is the product solving and how is that benefiting you?
Deploying configuration settings and software to macOS devices.
Providing our customers with a first class experience on their managed devices
What do you like best about the product?
For years Jamf Pro has provided us a consistent and dependable platform with day zero support that follows the latest OS releases from Apple.
It's a cornerstone in helping us to help our customers succeed with Apple technology in their organisations!
It's a cornerstone in helping us to help our customers succeed with Apple technology in their organisations!
What do you dislike about the product?
Occasionally support requests I raise can sometimes take a few days to resolve/have a response.
What problems is the product solving and how is that benefiting you?
It gives us the power to manage tens of thousands of devices at scale in an efficient and consistent way.
Our customers love the effortless zero-touch onboarding experience and the support we provide them by managing Jamf Pro on their behalf.
Our customers love the effortless zero-touch onboarding experience and the support we provide them by managing Jamf Pro on their behalf.
MDM Professional Solution
What do you like best about the product?
Seamless, Zero Day Ready and best MDM Solution in Market available for our Purpose (macOS)
What do you dislike about the product?
not customizable Dashboard, UX Design should be improved - SelfService Design mismatch with macOS Appearance
What problems is the product solving and how is that benefiting you?
Lightweight MDM Solution for our Developers - Jamf is there but Users do not feel that MDM is in place
Recommendations to others considering the product:
Jamf Nation (biggest Mac Admin Community) is priceless - need Help ask the Community and no additional Costs) once setup it works
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