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Conga CPQ

Conga

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External reviews

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    Information Technology and Services

Conga CPQ’s Flexibility Makes PCQ Use Cases Easy

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
Conga CPQ offers great flexibility for achieving CpQ use cases.
What do you dislike about the product?
As the Conga CPQ on Salesforce will need to adhere to Salesforce governor limits, this acts as a problem once the volume of Line Items increases severely. But this should be resolved once they take pricing computation to the native Conga platform.
What problems is the product solving and how is that benefiting you?
Having a streamlined CPQ process with flexibility in the pricing logic through pricing callback. Getting the right structure of products in the system. This is making the life of a sales rep easier in terms of maintaining the products and getting quotes done quickly.


    Consulting

Conga CPQ + X-Author for Excel: Powerful Salesforce Data-to-Excel Automation

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
Conga CPQ and its integration with X-Author for Excel are good. X-Author for Excel allows us to create custom applications from which we can fetch data from Salesforce and create an Excel file based on it. We can use custom Excel macros to process the data retrieved from Salesforce.
What do you dislike about the product?
X-Author for Excel was previously supporting the ability to call Salesforce classes and methods from Excel, but this functionality has now been deprecated. This feature was very useful, and now we are no longer able to use it.
What problems is the product solving and how is that benefiting you?
Conga provides a CPQ Data Migration tool built on X-Author for Excel, which allows us to migrate our product, price list, and other data from one org to another with a few clicks, making the migration process simple and smooth.


    Deep P.

CPI APIs Are Easy to Implement and Use But API Execution For Large Data Is Slow

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
We love CPI APIs, as they are easy to implement. To implement them, we just need to get the record ID and pass it to the API, nothing more.
What do you dislike about the product?
Conga APIs struggle to work with a huge amount of data. For example, with 400+ line items, pricing takes around 6 minutes, which is not good, and the optimization options are also limited.
What problems is the product solving and how is that benefiting you?
We prefer Conga CPQ because of the functionalities it provides around ABO operations such as renew, terminate, change, and many more. All these functionalities are API supported, and Conga provides very detailed documentation for these APIs, including sample code, results, and guidance on how to call them from a page.


    Ranveer P.

Conga CPQ Streamlines Accurate Quotes with Seamless Order Management

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
Conga CPQ helps us enhance our quotation process and enhanced our sales cycle with accurate quote generation and seamless order management. The creationg of products in the system and configuring it with wide features makes it very easy to implement CPQ solution for our business needs. It offers easy customizable solutions to meet the complex pricing and product configurations.
What do you dislike about the product?
It lacks in AI capabilites compared to its competitors like PROS CPQ. But we recently heard the acquisition of PROS by Conga that surely improves this disadvantage in Conga CPQ solution.
What problems is the product solving and how is that benefiting you?
We had some very complex use cases, especially around product setup, and Conga CPQ stood out in the market for us. It offers strong features like bundle configuration, attribute configuration, and price matrices, which not only solve our challenges with complex setups but also comes as Conga OOB features. As a result, no customization was required at all. This is a big advantage of us it saves both efforts and cost.


    Sushmitha M.

Faster Cart Pricing with Conga’s Integrated Platform

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
Conga Team developed their own Platform which can be integrated with Conga CPQ to increase the cart pricing speed. Since the platform is developed by Conga, they have control over the platform limits and can provide us with more limits.
What do you dislike about the product?
Conga Team takes time in providing resolution to the issues raised. Case initiation process in Conga is complex.
What problems is the product solving and how is that benefiting you?
I prefer Conga CPQ because of the customization options it provides to an Admin and how it makes everything look so easy. There are customization options around every basic functionality such as pricing, adjustments, quoting, document generation and more.


    Consulting

Reliable CPQ solution for complex Salesforce quoting

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Conga CPQ is how well it works with Salesforce and how flexible it is for handling complex pricing and product rules. It helps manage bundles, approvals, and discounts in a structured way. The support team is also very helpful and responsive when we need clarification or run into issues. Overall, it makes the quoting process more organized and reliable
What do you dislike about the product?
The initial setup and configuration can be complex and may require technical knowledge, especially for advanced pricing and rules. Some changes take time to test properly, and the learning curve can be a bit steep for new users.
What problems is the product solving and how is that benefiting you?
Conga CPQ helps us handle complex product configurations, pricing logic, and approvals that are difficult to manage manually. It reduces errors in quotes and keeps pricing consistent across the sales team. The ease of integration with Salesforce allows data to stay in sync, which saves time and improves efficiency. This has helped us speed up the quoting process and improve overall accuracy


    Prasad P.

Excellent CPQ Docs: Tree Structure, Smart Filters, and Fast Search

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
Conga CPQ documentation is very good, with a tree-like structure and useful filters. We can now filter the documentation based on product and known issue topics. The new documentation portal looks good from a UI perspective and also provides quick results.
What do you dislike about the product?
Conga CPQ does not provide an action panel like the one it provides for CLM, and due to this, we needed to build our own custom action panel for Proposals, which took time.
What problems is the product solving and how is that benefiting you?
Conga CPQ has all the basic features we need and supports multiple languages and currencies for different regions. We can use their custom labels for language support and their currency conversion feature to sell products in different regions. We can have a base price list containing all products and separate price lists for different regions with different currencies, taking products from the base price list and applying currency conversion.


    Kirti A.

Conga CPQ Is a Game Changer with Powerful, Well-Documented Features

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
CPQ provides various useful features like constraint rules, field expression, price matrix, and attribute rules. These features are really helpful for various business use cases. Apart from this, everything is documented in Conga's official documentation, which helps the end user to understand how the CPQ works. CPQ is really a game changer.
What do you dislike about the product?
We have been observing interruptions in the quoting process. This is due to various reasons, as CPQ is a bit of a complex product. Hence, identifying the exact root cause is quite challenging. In that case, we need to reach out to Conga Support team to resolve the issue, which takes some time, and we lose the deadlines.
What problems is the product solving and how is that benefiting you?
Conga CPQ is the product on which we are relying. It made our quote life cycle process simpler. We have achieved a big turnaround in the process.


    Financial Services

Powerful CPQ capabilities with seamless process integration. Excellent customer support

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
Conga offers an impressive breadth of products across the quote‑to‑cash ecosystem, and we actively use several of them — including CPQ, CLM, Order Management, and Composer. The integration across modules is cohesive, allowing quoting, contract lifecycle management, and document generation to flow smoothly end‑to‑end. The flexibility within CPQ is especially valuable. Conga also continues to deliver meaningful enhancements with each upgrade, and their customer support team is consistently outstanding.
What do you dislike about the product?
There are a few areas where Conga CPQ could continue to improve. The product documentation, while helpful, could be more comprehensive and updated more frequently—especially for advanced configuration scenarios. As an admin, a built‑in troubleshooting tool for cart and configuration issues would be extremely valuable and would help reduce investigation time significantly. Additionally, having more out‑of‑the‑box flexibility to add lightweight customizations to the catalog and cart pages would further empower admins and reduce reliance on custom development.
What problems is the product solving and how is that benefiting you?
Conga CPQ helps streamline complex quoting by centralizing product configurations, pricing logic, approvals, and document generation into one consistent process. It reduces manual steps, improves data accuracy, and ensures quotes follow standardized business rules. This has led to faster quote turnaround times, fewer errors, stronger compliance, and a smoother end‑to‑end Lead‑to‑Cash workflow for our organization.


    Srujana M.

Effortless Order Creation and Execution with conga CPQ

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
The order creation and execution is what I liked about conga CPQ
What do you dislike about the product?
I don't find anything which is an issue.
What problems is the product solving and how is that benefiting you?
Approval processes, Automate quote - to - contract to transitions, then managing pricing rules and configuring discounting in policies.