Conga CPQ
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Very flexible and extinsible but not great out of the box
What do you like best about the product?
The product has great extensibility if you have a development team on staff. Looking at the solution and knowing that we would need to improve our own processes over time, it offered those capabilities to do so.
What do you dislike about the product?
The out of the box functionality is limited and the development resources available through Apttus are a large cost. As we started to grow our needs, we quickly discovered that we could not possibly continue to use even the customizations that we completed. We are needing to look at doing a total overhaul just to pivot our capabilities a little bit.
What problems is the product solving and how is that benefiting you?
Improve the overall sales process. We have improved our time to quote. Our goal was to improve our ability to deliver to the internal and external clients quickly.
Recommendations to others considering the product:
Make sure you factor in all of your costs when performing the implementation. If you expect that Apttus out of the box will be a good solution for your organization, it is possible if you are fairly immature in your CPQ needs. As you develop your needs, you wil llikely find that you will need to do quite a bit of development.
Gets the job done easily
What do you like best about the product?
Ease of use. It was honestly not hard to have reps trained on using it properly.
What do you dislike about the product?
Integration with SFDC was a bit chunky. Not sure if this has to do with APTTUS to be honest or with SFDC. Truth be told, getting things done in SFDC can be cumbersome when they are not native. Apptus CPQ did a good job though. I believe part of the integration problems had to do probably with both tools. We use both.
What problems is the product solving and how is that benefiting you?
Every ISR on my past team used the tool to quote to both direct customers and partners. The ease with which they would go through the tool and produce executable quotes was key to speed-up the closing process of deals in a high-velocity model. As we worked on a layered indirect sales model we basically had three types of customers: a) end-customers to which ISRs would sell directly. b) partners or resellers who would buy directly from us and re-sell to their end-customers and c) other reps to whom we helped with back-office or supported through more complex or longer sales processes. CPQ became utterly important when we understood that we needed both speed and ease of use to be able to answer to as many customers as we had pinging us for quotes. Both partners / resellers and sales reps had other tools but because my team was used to working at a faster pace, they preferred getting quotes from us instead. We were able to do that mostly because of CPQ.
Recommendations to others considering the product:
This is a very good tool, it gets the job done and makes reps more productive as they use it. I liked it and recommend it.
CPQ Advantages
What do you like best about the product?
Automate sales process, from quotes to contracts. best suits for Enterprises
What do you dislike about the product?
need to give code access and enhance the existing functionalities.
What problems is the product solving and how is that benefiting you?
still not migrated to lightning, rich ui is not available.
Recommendations to others considering the product:
need rich ui and more user friendly
Ease of useea
What do you like best about the product?
Easy to use valuable information makes my job easier
What do you dislike about the product?
Price and not having enough training on how to use it pricing is high not enough users not well known
What problems is the product solving and how is that benefiting you?
None
Revenue Operations Manager
What do you like best about the product?
Apttus for the most part is an intuitive tool that allows Sales Reps to streamline their Quote to Cash process. Apttus provides out of the box functionality for Product Selection, Pricing, Approvals and Contract generation.
What do you dislike about the product?
Apttus can be very slow (we are on an older release) at times. The User Interface can sometimes be confusing/not intuitive. Apttus is a complex tool that can make problem solving an arduous and difficult to pinpoint the real issue. I'd also like to see more reporting functionality out of Apttus CPQ
What problems is the product solving and how is that benefiting you?
We use Apttus across the board for our Sales team. It's the primary tool for Sales Reps to get Quotes/Proposals created in SFDC, priced and approved before sending out to the customer for Signature. This is a fairly streamlined process that after time, has become second nature for our Sales team. We also leverage Apttus CLM for our Negotiated MSAs. Both products work well together and are a great solution for any Enterprise Business.
Recommendations to others considering the product:
Try not to use a lot of custom code. The out of the box product works well by itself.
IT Program Manager
What do you like best about the product?
I like how the different module of Apttus is integrated and to sales force. Integration with ERP
What do you dislike about the product?
More documentation on ERP integration and seamless flow of data without having to have a big middleware system
What problems is the product solving and how is that benefiting you?
Software and subscription sales
Powerful business transformation tool
What do you like best about the product?
The ease to go to market and the flexibility to get us there.
What do you dislike about the product?
Lack of documentation and best practices.
What problems is the product solving and how is that benefiting you?
configuration and selling of software and services. we have transformed from a manufacturing company to a digital services company.
easy to use
What do you like best about the product?
technical support, easy to use, availability, helpful
What do you dislike about the product?
nothing perhaps more partners shall be helpful for easy use on different devices
What problems is the product solving and how is that benefiting you?
saving money
Great functionality
What do you like best about the product?
the visibility to track data and see the results
What do you dislike about the product?
our team constantly experiences bugs with the tool. the customization is also hard to learn independently
What problems is the product solving and how is that benefiting you?
allowing our end user to have full end to end quoting tool
Recommendations to others considering the product:
be sure to hire a capable implementation team to get the full use from the tool setup
Great function with easy interface
What do you like best about the product?
It'is great to see an application that is so highly configurable. This will simplify the business processes for Configuring vehicles.
What do you dislike about the product?
Still trying to figure out the pricing pieces and how easy it will be for us.
What problems is the product solving and how is that benefiting you?
We didn't have a cloud based solution that worked with Salesforce.
Recommendations to others considering the product:
Be prepared with data and training.
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