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PandaDoc for AWS

PandaDoc for AWS Marketplace

Reviews from AWS customer

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External reviews

3,148 reviews
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External reviews are not included in the AWS star rating for the product.


    Galen S.

Love PandaDoc

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
PandaDoc has a lot of great features that make managing contracts simple and efficient. One thing I like best is the real-time notifications — they let me know exactly when a customer has opened or viewed the contract. It’s a small detail, but it really helps me stay on top of follow-ups and gives me confidence that nothing slips through the cracks.
What do you dislike about the product?
Sometimes editing contracts can be a bit challenging, especially when multiple sections need to be updated or when formatting shifts unexpectedly. It can take some extra time to make sure everything stays aligned and looks clean.
What problems is the product solving and how is that benefiting you?
PandaDoc solves the problem of managing and tracking contracts efficiently. Before, I had to rely on email attachments and back-and-forth messages to confirm when someone received or viewed a document. Now, everything is in one place — I can create, send, track, and get signatures without any confusion. It saves me time and keeps my workflow organized.


    Information Technology and Services

Streamlined, Intuitive, and a Game-Changer for Contract Management

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
PandaDoc has completely transformed our contract and document workflows. It’s incredibly intuitive - easy for both internal teams and customers to use - and has drastically reduced turnaround times for agreements, MSAs, and renewals. The template functionality and automation features have made scaling our processes seamless, while integrations with Salesforce keep everything centralized and transparent. I use PandaDoc every single day - often all day - and it consistently makes my work faster, smoother, and more organized. Their customer support is also absolutely stellar - quick to respond, genuinely helpful, and proactive in resolving any issue or question. It’s one of those rare tools that actually makes your day easier every single time you use it.
What do you dislike about the product?
There’s very little to dislike, but if I had to pick one thing, it would be that complex templates can occasionally take some fine-tuning to get field logic just right. That said, the support team is responsive and solutions-oriented, and any minor challenges are far outweighed by the platform’s value and ease of use.
What problems is the product solving and how is that benefiting you?
PandaDoc has solved one of our biggest pain points - managing contracts, templates, and customer documents efficiently across multiple teams. Before PandaDoc, contract creation, approvals, and tracking were manual and fragmented. Now, everything is automated, standardized, and integrated with Salesforce, giving us full visibility and control. It’s eliminated hours of administrative work, reduced errors, and accelerated our time to signature and onboarding. The ability to build dynamic templates, collect customer data seamlessly, and manage every document in one place has been a game-changer. It’s not just a document tool - it’s a true workflow and process enabler that helps us move faster and operate smarter every day.


    Blackwoods Enterprises, LLC .

Streamlined Signature Process with Competitive Pricing

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I find PandaDoc invaluable as it eliminates the hassle of obtaining wet signatures, allowing renters to electronically sign documents, which are legally binding. The drag-and-drop feature is particularly useful for placing initials or signatures in documents. Its competitive pricing also convinced me to switch from Adobe and other vendors.
What do you dislike about the product?
I found the initial setup of PandaDoc a bit tricky. It was not too difficult overall, but figuring out certain features like dragging items to specific places and storing documents for repeated use was challenging at first. Additionally, some functionalities I needed were only available with a different price subscription, which was not immediately clear.
What problems is the product solving and how is that benefiting you?
Using PandaDoc solves getting wet signatures by renters, eliminating mail or in-person visits. We send an email for electronic signatures, which are legally binding, making the process efficient.


    Bryan W.

Cost-Effective E-Signature Solution with Room for Mobile Improvement

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate PandaDoc's affordable pricing which is lower than its competitors and its ease of use, making it convenient for me to send out e-signature contracts. The ability to send contracts via initial emails and from my phone is particularly beneficial.
What do you dislike about the product?
I find the uploading process for forms with multiple signers slightly difficult to make a template for changing customers, especially when designating specific section areas for each signer. I haven't been able to resolve these difficulties and have to manually manipulate the saved forms to meet my needs. Additionally, the interface on a cellular device feels clumsy and cumbersome, which makes it challenging to manipulate with ease while on the go.
What problems is the product solving and how is that benefiting you?
I find PandaDoc beneficial for sending contracts in introduction emails and from my phone, with esignatures simplifying the process. Its affordable price and ease of use make it preferable over competitors. I also like being able to send links via text message on the go.


    Michael B.

PandaDoc is cost-effective and reliable!

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Panda sends me lots of feedback along the way to having a sales contract signed - when the receiver opened it, when they signed it, etc. I'm not left wondering if they ever received it, and then opened it. And if it goes into the next day, I innocently call and ask if they have any questions or issues that they'd like me to answer. usually I get a "no", and then soon after, a signature.
What do you dislike about the product?
Nothing really, it works smoothly and seamlessly.
What problems is the product solving and how is that benefiting you?
Time - we have a limited window to sell our product and this speeds things up


    Sharon R.

Easy to Use and Customizable—A Great Addition to My Business

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Love the ease of adding all necessary information into a document and being able to customize each section that I have my clients fill out. Very easy to use and implement into my business!
What do you dislike about the product?
Nothing! So far it has been a great addition to my business.
What problems is the product solving and how is that benefiting you?
PandaDoc helps me get signatures on agreements for my events and office rentals. Love the ease of use!


    Adam S.

PandaDoc Delivers a Professional, Feature-Rich Experience

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
This solution is truly transformational. It offers a wealth of features and presents a highly professional appearance to my clients.
What do you dislike about the product?
Honestly, I can't find anything to dislike about PandaDoc.
What problems is the product solving and how is that benefiting you?
I can submit proposals that include e-signature options and track the entire process from start to finish. My clients have mentioned that it appears very professional.


    Utilities

Management

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
The best thing for me is it is very user friendly
What do you dislike about the product?
The customer service isn't always up to par. Takes a few interactions to get it an answer
What problems is the product solving and how is that benefiting you?
Easy to get a signature from customers.


    Pardeep K.

Very Helpful for Online Applications, No Complaints

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Really helpful for doing application online for sign.
What do you dislike about the product?
Everything is fine. It's always really helpful.
What problems is the product solving and how is that benefiting you?
It's really good.


    Real Estate

PandaDoc Makes Document Personalization and Signing Effortless

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Creating a template with the documents needed for our business is straightforward, which simplifies my work since I have to personalize them for each client. It also makes it easier for our clients to complete and sign the documents.
What do you dislike about the product?
I have been using PandaDoc for about 6 months now and I have yet to find a con.
What problems is the product solving and how is that benefiting you?
I can create documents very quickly by using templates, which are also simple to set up. This has saved me a lot of time.