PandaDoc for AWS
PandaDoc for AWS MarketplaceExternal reviews
3,354 reviews
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User-Friendly Setup and Smart Forms, But Limited Program Integration
What do you like best about the product?
I like the user-friendly setup. It is easy to train new users. I like the flexible options. Smart forms are great.
What do you dislike about the product?
I wish there were more options to connect with other programs. I want to implement more batch processes for SMS and emails as well.
What problems is the product solving and how is that benefiting you?
We needed electronic signatures to bill patient claims to insurance. We also use the forms for medical record requests.
Costly, but powerful contract management system that is ideal for small to mid-sized businesses
What do you like best about the product?
Very powerful platform for maintaining contract flow through the organization. The templating, pricing and brand consistency are key strengths, but you must invest time into the platform before you'll begin to see the payoff. The cost per use is high, but the time saved ends up paying for the subscription fees when operating with a small footprint of users. We have begun using PandaDoc for all internal and external legal documents, contract change orders, statements of work, and other agreements. The templating features are powerful and relatively easy to use with a couple of days of practice. There are a lot of workflow automations available, however we have had some challenges with many that are available. Overall, PandaDoc saves us time, ensures consistency, and provides basic integration with the tools that matter to our workflow.
What do you dislike about the product?
The pricing makes it prohibitive to expand beyond a few core users, so it would be challenging to scale the contracts team with such a large per-user cost. The contract redline process is a big cause of inefficiencies in our business process leading to a lot of manual rework. Our customer's legal teams have no interest in using the PandaDoc native redline tools and will only use Word documents for legal reviews. The Pandadoc offline Word redlining feature rarely works, resulting in someone taking manual steps to merge contract changes back into the PandaDoc format.
What problems is the product solving and how is that benefiting you?
Pandadoc reduced the contract creation cycle from 3-4 days to 1-2 hours at most for nearly all our agreements.
Intuitive and Efficient
What do you like best about the product?
As a company, we use PandaDoc very frequently, sending multiple contracts per day to our customer, so it has been well used since we started using it at the beginning of 2024.
Pros of using PandaDoc include -
Intuitive Layout - easy to use. doesn't take long to pick up how to do what you need to.
Searching for contracts is quick, and you can use different information to the find the document - which not all systems are good for.
Easy to set up new documents to send
Able to send quick reminders to recipient
Very useful side column with updates on where the documents are up to (i.e. who is left to sign, when the last reminder email was sent)
I've not had to use the PandaDoc customer support, as I have not had any issues, so I will put this as a pro!
Pros of using PandaDoc include -
Intuitive Layout - easy to use. doesn't take long to pick up how to do what you need to.
Searching for contracts is quick, and you can use different information to the find the document - which not all systems are good for.
Easy to set up new documents to send
Able to send quick reminders to recipient
Very useful side column with updates on where the documents are up to (i.e. who is left to sign, when the last reminder email was sent)
I've not had to use the PandaDoc customer support, as I have not had any issues, so I will put this as a pro!
What do you dislike about the product?
So far, the only small issue I would have is that our systems operators have had an issue with linking PandaDoc to our CRM, and we have to manually transfer signed documents to customer profiles - which our previous document system use to do, but the pros of PandaDoc do outweigh this.
What problems is the product solving and how is that benefiting you?
We need to send contracts to customer to sign, in order to complete transactions - PandaDoc enables us to do this.
Easy to Use and Flexible, But Some Aspects Need Improvement
What do you like best about the product?
Ease of use and the flexibility that the product offers
What do you dislike about the product?
The way the the recipients boxes are filled by the owner of the sheet could be a little bit more intuitive
What problems is the product solving and how is that benefiting you?
Elevates the way we communicate and draw agreements with our clients.
Streamlined Document Management, But Needs Enhanced Features
What do you like best about the product?
I love how seamless the work becomes with the ability to upload up to 10 documents in one go. This feature significantly enhances my efficiency and makes the work process smoother. I also appreciate the straightforward setup process, just registering my account was all it took to get started. The option to change signers even after emails have been sent and before documents are signed is incredibly beneficial, allowing for flexibility and timely delivery of approvals. PandaDoc's frequent updates and upgrades are a testament to their commitment to improvement, and these updates have been advantageous for the type of work my firm does. I value the improvements and new features they bring, showing that they are constantly working to enhance their system. Overall, using PandaDoc has been a great experience, aligning well with my professional needs and expectations.
What do you dislike about the product?
I find the restriction of reminder notifications to once every 24 hours problematic, as it requires those awaiting approval to frequently check their emails. Returning to the previous unlimited reminder feature would be more effective. The document upload limit is another area that could be enhanced; increasing it from 10 to 50 documents at a time would significantly improve workflow efficiency. Additionally, the lack of a bulk approval feature is inconvenient. Having the ability to approve multiple documents with a single click would greatly reduce the tediousness of the current process.
What problems is the product solving and how is that benefiting you?
PandaDoc streamlines document approvals, offering features like bulk uploads and the ability to redirect signers, enhancing seamless workflow and timely delivery. However, the limited reminder functionality and lack of bulk approval capabilities make some tasks tedious.
Effortless to Use—A Truly User-Friendly Experience
What do you like best about the product?
Pandadocs is easy to use and saves a lot of time and money compared to having to chase down homeowners to get contract s signed
What do you dislike about the product?
Not all homeowners trust signing documents on their computers
What problems is the product solving and how is that benefiting you?
Ensuring that we have all the necessary forms ready to submit our bills is important to our process.
User-Friendly with Great Templates, But Miss the Old Layout
What do you like best about the product?
I like how easy it is to use. There are tons of templates you can create and use to simplify business processes. You also can get real time tracking update on documents you send, which shows you if a client has opened a document, signed etc. When there has been issues, their ticketing and support team are always quick to respond and solve any problems you have, which is great because we use this product daily.
What do you dislike about the product?
with the newest update, the layout is quite different. I wish we could go back to the original layout.
What problems is the product solving and how is that benefiting you?
It is solving the issue with e-signature difficulties. it makes a seamless end to end process not only for our company, but also for our end users as well
Effortless Proposal Sending, Minimal Bugs
What do you like best about the product?
I find PandaDoc extremely valuable for its overall reliability and performance. The software 'just works' effectively, unlike our previous solution, Proposify, which was plagued with interface bugs and usability issues. Since switching, I've experienced significantly fewer bugs and end-user problems, making my tasks smoother and more efficient. The user interface is intuitive and easy to navigate, contributing to faster implementation and usability. I particularly appreciate the template architecture and its seamless integration with HubSpot, which has facilitated a smoother workflow. The ease of copying text and manipulating data impresses me and positively impacts our proposal sending process. The excellent user experience provided by the lack of bugs is a compelling reason for me to continue using PandaDoc and consider purchasing it again in the future. Additionally, the overall ease of use and the efficient handling of proposals enhance productivity and streamline operations.
What do you dislike about the product?
Some of the HubSpot integration and data migration has been a little bit challenging to get through. We are figuring it out, but my marketing team has found some challenges figuring a few things out.
What problems is the product solving and how is that benefiting you?
I find that PandaDoc just works really well, with fewer bugs and an easier-to-navigate interface compared to Proposify, making proposal sending smoother.
Great Templates
What do you like best about the product?
The templates for letters and emails are very useful.
What do you dislike about the product?
"Schedule Send" is not an option at this time.
What problems is the product solving and how is that benefiting you?
Tracking of official job offer letters .
Centralized Staff Info, Saves Time.
What do you like best about the product?
It allows us get every information we need about a staff in one place which helps saves time on recruitment
What do you dislike about the product?
It has a lot of columns some of which are not really needed.
What problems is the product solving and how is that benefiting you?
Pandadoc solves the problem of having too many documents or forms because it has all information in one form
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