What do you like best about the product?

User Friendly, easy to edit proposals, multiple ways to send document. Easy to edit templates

What do you dislike about the product?

When sending by email it doesn't use your email domain and the email often goes to spam.

What problems is the product solving and how is that benefiting you?

It solves the time involved to create multiple proposals, by having the ability to have multiple templates.

What do you like best about the product?

E-signatures are so efficient for a business. I love how easy and time efficient it is to get signatures for policies and applications from insureds.

What do you dislike about the product?

Once you start a pandadoc, it's difficult to go back and change the document or who the item is going to.

What problems is the product solving and how is that benefiting you?

skipping the mail and getting signatures in a timely fashion!

What do you like best about the product?

PandaDoc is relaly user firendly and so quick to use

What do you dislike about the product?

I can't fault it, and our customers like it too!

What problems is the product solving and how is that benefiting you?

As a company, we required an e-sign portal, and PandaDoc fits the bill

What do you like best about the product?

I love that I have templates saved and can just send contractors their paperwork with a couple clicks. I'm literally at a theme park and can send a few W-9s and Agreements with ease, and get notifications when they view it and complete the documents.
PandaDoc in my opiinion is a top tier product!

What do you dislike about the product?

So far it been great, I don't really have a dislike for PandaDoc

What problems is the product solving and how is that benefiting you?

They are so convenient that make my job way more efficient and faster too

What do you like best about the product?

Easy to use and handle. It made our working life eaay!

What do you dislike about the product?

None everything is excellent and amazing and I don't have any negative comments to say

What problems is the product solving and how is that benefiting you?

Yeah it's served me a time of sending players over and then get to get them signed get it back again

What do you like best about the product?

PandaDoc covers almost all the use cases associated with industry.
Sending out Document,Contract.. Order or unordered, has signature handling capabilties too.

What do you dislike about the product?

Should expand on releasing connectors/plugin for iPaas platforms like Workato.

What problems is the product solving and how is that benefiting you?

Document sending has been automated, we have been using it for around 2+ year now.

What do you like best about the product?

I like the speed at which I can obtain signatures and from various parties without having to wait on the postal service to get things to and from where they would otherwise.

What do you dislike about the product?

The inability to edit a document after sending it is frustrating. Sometimes we make errors and need to fix them. I understand the issue is a security one, it would be nice to have some way to fix that, though!

What problems is the product solving and how is that benefiting you?

PandaDoc is making it possible to send out documents for review and signature electronically eliminating the time and need for the postal service as that can be time ineffective.

What do you like best about the product?

Is so easy to use! If you have questions the live chat would take care of it very fast! The best way to organize your proposals and clients... I use it with my HubSpot CRM and it works perfectly!

What do you dislike about the product?

Would like to add more users at a cheaper price.

What problems is the product solving and how is that benefiting you?

Organizing proposals... now I can check from anywhere at any time all my proposal's status an even resend or forward them from my phone.

What do you like best about the product?

I was going to put this part at the end, but figured it'd be best if I lead with it since this it what astounded me about PandaDoc and the high level of service they provide. It's absolutely a great product but this is what makes them uniquely exceptional:

***Here is why I am taking the time to write this review: THE EXCEPTIONAL SERVICE PANDADOC PROVIDED TO US DURING OUR OFFBOARDING PROCESS with them. I have never, ever had a SaaS company continue to provide the same quality of service (and PD sets the bar high) when leaving for a competitor. Usually, once you inform a SaaS company you are cancelling, service quality decrease sharply. This creates operational risks when migrating from a SaaS that is very much interwoven with other SaaSs and processes. PD made their engineering team available to us and assisted in automating what would've otherwise have required hours of manual tasks extracting our data. They were were there to answer all our Offboarding questions and assisted us through the entire process, providing the same great service they always had. We never felt as if we were on our own nor did PD ever, ever make us feel like they were holding our data "hostage" throughout our time with them (you know which companies notoriously pull this "pretend-gangster" move when renewal time comes around). PD saw us through to the end and it left a lasting impression on me. I highly respect them, the way they do business and treat their customers.

The product is great all around. Onboarding ans service provided throughout is amazing, they are exteemelly responsive to any support tickets and are, simply out, dependable. You couldn't ask for more.

We all know some SaaSs become interwoven into your software stack the longer you use their services.There are even those who are well known for reminding you how much leverage they have, and will smile in your face while they use this to their advantage when you renew terms. I've purchased and cancelled many SaaS agreements in my career and, although we unfortunately had to part ways with PandaDoc through no fault of their own own, I felt they deserve an extremely positive review. They are excellent in all areas, all the way to end. Unfortunately, there were changes in some
of the International markets we serve new whixh required us to seek out multiple new solutions just to replace PandaDoc. Otherwise, we would still be with PandaDoc.

I greatly appreciate how PandaDoc has helped enable MetaMap to scale our business. Their support through complex integrations exceeded our expectations when compared to the support provided by other SaaS companies. It will not be forgotten and I highly recommend them.

What do you dislike about the product?

All was good the entire time. PandaDoc's employees care about their product and customers.

What problems is the product solving and how is that benefiting you?

We required a specialized implementation/integration of PandaDoc into our SalesForce instance. They made document management a breeze.

What do you like best about the product?

It is very easy to use on both the customer and business side of contracts. Keeps you posted on the progress of the contract being viewed, signed, etc.

What do you dislike about the product?

Honestly, there hasn't been anything we have really disliked about using the program.

What problems is the product solving and how is that benefiting you?

It makes it easy for our customers to open and sign contracts wherever they are. This makes running our construction business easier as the customers rarely come in office.