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External reviews

383 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Manufacturing

New CLM Implementation In Progress to Replace Bad Processes and Unhappy Internal Customers

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Inclusive of all our needs, and straight forward to learn and implement quickly.
What do you dislike about the product?
There is nothing that stands out at the moment, and we will keep eye on this as we continue to implement and scale.
What problems is the product solving and how is that benefiting you?
Bad business processes requiring a lot of manual interventions and re-traininig.


    Biotechnology

Efficient contract management

  • April 24, 2024
  • Review verified by G2

What do you like best about the product?
Tracking approvals, eliminates email exchanges, integration with DocuSign, reporting and event alerts.
What do you dislike about the product?
More transparency from product leaders on timeline of new products
What problems is the product solving and how is that benefiting you?
All contract requests are streamlined and maintained in one centralized platform.


    Pharmaceuticals

Conga Contracts has all the functionality of a traditional CLM.

  • April 24, 2024
  • Review provided by G2

What do you like best about the product?
Workflow, contract families, configurable by admins.
What do you dislike about the product?
Interface a bit klunky - have to scroll and click quite a bit.
What problems is the product solving and how is that benefiting you?
All contracts in one place, approval workflows, renewals and reporting.


    Non-Profit Organization Management

Great people and product

  • April 24, 2024
  • Review verified by G2

What do you like best about the product?
The many use cases we are able to use Conga Contracts for is a important and we continue to want to leverage its capabilities. The ability to configure the system for our business cases on our own or with support is impressive.
What do you dislike about the product?
I'd like to see some features, like Projects, work the same as Request or Approvals. Also the ability to make mass or bulk changes to Users would be helpful.
What problems is the product solving and how is that benefiting you?
Visibility and accountability


    Non-Profit Organization Management

Connecting my Contracts

  • April 24, 2024
  • Review verified by G2

What do you like best about the product?
We live how configurable Conga Contracts is. It helps us address many of the needs of our teams across the enterprise proactively.
What do you dislike about the product?
I wish flows were easier to set up and logic captured could be easily extracted.
What problems is the product solving and how is that benefiting you?
Conga Contracts has provided a way for us to address management of several areas managed within our Legal department.


    Oil & Energy

Conga Contracts Review

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
I love the reporting feature. It makes presenting information and data to business groups easy and efficient.
What do you dislike about the product?
I dislike the portlet configuration on the dashboard.
What problems is the product solving and how is that benefiting you?
Conga Contracrs is helping capture CLM data and storing our contracts.


    Hospital & Health Care

We are excited to move to CLM - Enterprise

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Contract Flow Process can be simple or complex.
What do you dislike about the product?
Profile Rules Functionality needs work to improve.
What problems is the product solving and how is that benefiting you?
They are developing Conga CLM for Web


    Jessi N.

Director strategic sourcing optimization

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Data insights as well as specific stage turnaround time. Customer success team is extremely helpful and cares about clients. Conga takes customer needs serious and makes plans to address
What do you dislike about the product?
It's old and not updated. Profile do not talk to one another. Slow
What problems is the product solving and how is that benefiting you?
The ability to track our contracting process and have accountability.


    Umapathy (Uma) K.

Lot of potential to ease legal operations

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Managing OCR, extraction and legal guidance as separate channel makes adoption and implementation easier.
What do you dislike about the product?
The interface is not intuitive and connecting the document to the agreement, account is not automatic. CCI works as an standalone and tightly integrated with agreement or account object, this relationship has to be made manually.
What problems is the product solving and how is that benefiting you?
Processing legacy documents and third party papers and inject it as part of bigger CLM process.


    Banking

Conga contract user

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
I find the contract tree the most useful when needing to conduct contract research.
What do you dislike about the product?
My only frustration comes from not being trained on the entirety of what Conga offers. I hope to be able to utilize more features in the future.
What problems is the product solving and how is that benefiting you?
Being able to quickly see all contracts linked to a company in an organized contract family.