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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Corey I.

Positive Experience with Conga

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Our overall experience with Conga Contracts, from implementation to execution has been positive. Conga provides support staff from every aspect to help make the overall experince go smoothly. They even provide a great support user group, and offer continual training so that you do not go stagnet in how Conga can offer other solutions as they arise in your organization.
What do you dislike about the product?
In the very beginning, we were upsold on what we needed. We were also not given a true timeline on what to expect with data migration, setting up our platform, and getting it implemented, so it caused friction with our C level and what they expected would be done by certain points, causing more work for our Project Managment team and those inputting and setting up the platform.
Also, since I am and admin., I would like the ability to push dashboards to end users. I would like to create what I need them to see and push it to them, as many end users don't want to take the time to create these dashboards. I know what is important to each end user, so I would like to be able to create these and then push to them. Also, you recently took away the ability to search for the contract purpose in the search results. This is an important feature needed in our organization, so I would like to see it broght back this year if possible
What problems is the product solving and how is that benefiting you?
The key problems is the storage of are many contracts, as well as helping us to organize the structure and flow of the contracts. When renewing current contracts, it is often hard to track previous version and how they are related to the current contract. Conga has helped us streamline this process. It also keeps us informed on when key actions are needed for a contract--e.g. executing an out clause. Conga also helps me keep track of key language in contracts so I don't have to scan and dig through a contract to find the language needed to address a question --e.g. are we able to share the resources data with outside clients


    Margaret A.

Tons of functionality, lots of learning possibilities

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The reporting capabilities are phenomenal. Every way you slice it or dice it, your data can be cross-referenced and reorganized for whatever you want to track.
What do you dislike about the product?
It's not intuitive to set up, so it requires a heavy initial time investment.
What problems is the product solving and how is that benefiting you?
Signing and uploading final contracts is quick and easy. Having a single location for all documents and departments is extremely helpful for tracking trends.
Recommendations to others considering the product:
Spend time prior to implementation to clean up the data you are importing into the system. It will be a decent time investment but it will be worth it.


    Sati C.

Perfect. Autonomy at its finest. Less work for workers.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The upside is having a repostory where all Users can log on and see the way each contract is setiup and ewahat status we are at with it.

Also it is very easy to implement becasue the processes work very similarly.
What do you dislike about the product?
A bit mroe security agaimnst Contract Groups. Instead of purchasing new instances every time for my clients. Why not make the security based against the Contract Group?

Example: Keep all clauses against the Contract Group, also have the company logo against the contract group so they can see its personalised to them when Users log in.
What problems is the product solving and how is that benefiting you?
Less hours reading and comparing Contracts


    Financial Services

Conga rocks!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Reporting and BI Toolbox. Makes is great to send results to associates.
What do you dislike about the product?
Search features, the amount of clicks to accomplish what you need to do
What problems is the product solving and how is that benefiting you?
Contract expiration dates


    Telecommunications

Conga Contracts has opened the door for us to invest in the entire Conga suite

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Logical, feature-rich, fairly easy to use
What do you dislike about the product?
UI is oldkjdsvhlkasdhfvlsadhfljsdghnnnnn
What problems is the product solving and how is that benefiting you?
proactively renewing contracts, compliance and audits, central repository


    Anna K.

Making Contracts Management Easy

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
We are able to customize and adapt the workflow to our company's needs. Automation is made easy. Many features are customizable to the customer. Access and restrictions are easy to set up.
What do you dislike about the product?
I wish that I could change and move around more contract fields.
What problems is the product solving and how is that benefiting you?
I want to make the workflow easier to manage.


    Marketing and Advertising

Awesome Service

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The ease of use for all different skill levels of users to create contracts.
What do you dislike about the product?
We are having some issues getting bugs resolved.
What problems is the product solving and how is that benefiting you?
none


    Information Technology and Services

Efficient Tool!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
That it is integrated well with Salesforce
What do you dislike about the product?
The solution team takes a while to get back to us
What problems is the product solving and how is that benefiting you?
We are able to streamline our contracting process


    Information Technology and Services

I wasn't as involved on the implementation, but we had issues

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
Works great as a contract management tool between our Sales team and Legal team
What do you dislike about the product?
Not everything worked as expected which created a painful implementation
What problems is the product solving and how is that benefiting you?
Helped set up a contract management tool that integrates with our Salesforce cpq implementation


    Computer Software

Review

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
The synchronization between SF and Conga Contracts as a repository
What do you dislike about the product?
It was difficult to get the Conga Contracts for Salesforce piece to replicate or replace our existing CPQ contract generation functionality. If that process was easier to manage, i.e. setting conditions for when certain clauses are generated, it would have been smoother for us.
What problems is the product solving and how is that benefiting you?
The Legal team needed a better place to view and manage all company contracts, not just those from SF.