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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Amy L.

Decent product, company in transition

  • October 19, 2017
  • Review provided by G2

What do you like best about the product?
Approval workflows and rich metadata are helpful.
What do you dislike about the product?
Professional services from Conga were super low quality. Some is due to the transition with Novatus being purchased by Conga...but overall failing grade on implementation services
What problems is the product solving and how is that benefiting you?
Provides a source of truth for contracts and a contracts database that is enriched with metadata


    Industrial Automation

Amazing piece of software for a growing business

  • October 09, 2017
  • Review verified by G2

What do you like best about the product?
User interface is excellent making the user experience seamless.
Also, Octiv, as a company are very dynamic and extremely innovative.
Customer support is very strong.
What do you dislike about the product?
Minor bugs appear within the system every now and then, but usually have effective work arounds.
What problems is the product solving and how is that benefiting you?
Document and Proposal Management.


    Plastics

Very user friendly

  • October 04, 2017
  • Review provided by G2

What do you like best about the product?
It is very user friendly, allows for all contracts to be stored in one locations.
What do you dislike about the product?
nothing comes to mind, easily learned and very adaptable
What problems is the product solving and how is that benefiting you?
Contracts are scattered over all divisions, locations; also don't always get back fully executed versions


    Oil & Energy

Contract Administrator

  • October 04, 2017
  • Review provided by G2

What do you like best about the product?
I like that the program affords me the ability to organize my contracts and projects from start to finish.
What do you dislike about the product?
I don't like the excessive drill downs in some applications.
What problems is the product solving and how is that benefiting you?
Novatus is helping our organization better manage the contract life cycle.
Recommendations to others considering the product:
My overall experience with Novatus so far has been positive and I believe that there is more functionality that it will afford us as we become more familiar with the program


    Mary C.

Conga Novatus Review

  • October 04, 2017
  • Review verified by G2

What do you like best about the product?
Software is very user friendly. You can add new users quickly and they can acquire a basic knowledge on how to navigate the software very easily. Its easy for administrators to customize contract profiles and move child contracts easily to attach them to the correct parent.
What do you dislike about the product?
Workflows are somewhat complicated to design without a strong understanding of system requirements.
What problems is the product solving and how is that benefiting you?
Have established one, central, electronic repository for all contracts which allows employees to easily locate a document.
Recommendations to others considering the product:
Good product, but I was not part of the selection decision, so I don't know what other companies might offer in the way of contract management software


    Biotechnology

Conga Novatus provides a wonderful repository for all contractual agreements.

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
Conga Novatus is an amazing software that captures such detailed information from contracts depending on the Company's needs. It's contract approval process is also wonderful. It cut down our Company's turnaround time period by 1/2!
What do you dislike about the product?
Nothing that I have run into yet that has caused me to dislike this great software.
What problems is the product solving and how is that benefiting you?
Contracts requisition process and approvals.
Recommendations to others considering the product:
Definitely make use of the Contracts Flow


    Non-Profit Organization Management

New to it, but loving it!

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
The tool is super flexible with an amazing support site and team. This was a crucial piece of a solution for us as we are overall new to Salesforce.
What do you dislike about the product?
Haven't found anything yet. We are fairly new to the product. Will update if we find anything.
What problems is the product solving and how is that benefiting you?
We are new to Conga but are working on solving contract management issues like, accessability to executed contract, streamlined redline process, contract process tracking and accounting notification on contract creation.
Recommendations to others considering the product:
I would highly recommend at least a demo of it. I think k you would be surprised the ability the tool has and the simplicity it can offer your organization


    Kelly H.

Rough start but getting better

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
The Service team are the best. Always on top of it.
What do you dislike about the product?
The sales/design/implementation/training was really hard year to get through. Not having any experience with design and not knowing how to fit our process into Novatus was a challenge.
What problems is the product solving and how is that benefiting you?
switching from Excel and drive folders. The system will be a huge asset to the company saving time.


    Melody S.

Great Product, Great People!

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
Conga Novatus is very user friendly and easy to use. The people at Conga are approachable and helpful!
What do you dislike about the product?
I would like the ability to make changes to PDFs within the system versus having to save to my hard drive and re-upload.
What problems is the product solving and how is that benefiting you?
Being a new legal department, we are first trying to have all contracts housed in one place with the ability to track expiration dates. We are able to track the expiration dates and send reminder emails ahead of those dates.


    Jaron J.

Bring more than the contract into Salesforce, bring in the entire contract process.

  • October 03, 2017
  • Review verified by G2

What do you like best about the product?
Many solutions for the private sector don’t always apply to state government processes, but Conga Contracts is seamlessly integrating into our highly customized org. Conga Contracts allows us to manage our programs entire lifecycle from Application and Board Approval to Contract to Grant Award in Salesforce.

With the implementation of Conga Contracts our legal team can overcome the tedious nature of relying solely on dated technologies like Word and email. Conga Contracts tracks and maintains the entire negotiation in the contract record. All contract versions are maintained within Salesforce Files on the contract record for easy and automated comparison. No longer worry about whether Track Changes is turned on, or if a clause was manipulated while Track Changes was turned off, the negotiation and redlining functionality will manage that for you. Delays related to a missed email or laborious line-by-line comparisons of two Word docs are a thing of the past (and our team doesn’t miss it). When the contract is final, signatures are a click away. It’s that easy.
What do you dislike about the product?
Because the product just launched in April 2017, best practices, training, and documentation are still catching up. However, a community is quickly growing around the product and Conga is quickly implementing training and robust documentation resources.
What problems is the product solving and how is that benefiting you?
What is Conga Contracts doing for us?
Replaces frustrating contract management processes involving tedious email and Word file management with simple Salesforce record keeping.
-Easy versioning with Conga’s powerful Redlining technology saves time and headaches.
-Track and manage contract clause changes over time with ease and drop them into any contract using Clause Library.
-Making a change during the negotiation? No problem, True-up technology will update your mapped fields in Salesforce with the click of a button.
-Automate contract generation from our custom Salesforce objects and processes.
-Seamless integration with Conga Composer for easy template construction.
-Dramatic increase in our legal team’s productivity and easier view for other users into a contract’s status.
-Customer support you’d expect from an excellent company like Conga!