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External reviews

383 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Melissa A.

Intuitive user-friendly contract management solution.

  • November 23, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Conga Contracts is how it boosts productivity. Additionally, Salesforce.com’s integration ensures I can update agreements in the CRM, which provides vast efficiency potential. X-Author enhances the ability to edit the documents without changing applications. Avalara for tax compliance and DocuSign for electronic signatures make the whole contract process very cohesive.
What do you dislike about the product?
However, sometimes this process can take forever, especially with word processing. A bit of a guide is required for this digital output to make sure that the outcome is in line with best practices and this can be a very time consuming exercise.
What problems is the product solving and how is that benefiting you?
Conga Contracts is very significant in the simplicity of handling contracts and agreements. Its freeing up the time used for manual updates and cross referencing to other sites by centralizing the process. This efficiency is revolutionary when it comes to keeping track of contractual obligations and having an accurate picture of all stages of the agreement’s lifecycle.


    Julia K.

One of the better document management and generation tools

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Conga Contracts is that it integrates perfectly with Salesforce, which simplifies the process of aggregating vital contract data. It has been instrumental in document management and easy retrieval by criterion based sorting. The storage solutions are quite strong, and the platform scalability is amazing, growing with our data needs.
What do you dislike about the product?
Although the tool is usually fantastic, at times it feels like the support should be stepped up. While in a few instances where we’ve encountered problems, the response wasn’t as prompt as we might have expected, leaving us high and dry without solutions and somewhat poor.
What problems is the product solving and how is that benefiting you?
Conga Contracts is our contract headache solver, ensuring our contracts are stored, managed, and tracked. It helps us cut down on the administrative overhead significantly and enables us to concentrate on strategic matters.


    Pharmaceuticals

Does the job, not amazing

  • October 31, 2023
  • Review verified by G2

What do you like best about the product?
Has all the funtionality that is needed for a CLM
What do you dislike about the product?
Not so user friendly. Difficult to toggle between different pages or go back and forth, which is something needed when looking in a contract repository
What problems is the product solving and how is that benefiting you?
Provides a contract repository and links up all related contracts under the one branch


    Oil & Energy

Terrific Software | Efficient, Versatile

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
Less manual tasks.
Superb automation.
Earlier we used to use all the tasks with MS Office, excel spreadsheet and Word Docs. The same went for approval but there was not privacy and approvals use to take time which was done manually by mails. Now with help of this tool all process are automated. Great features.
What do you dislike about the product?
N/A
I didn't find any demerit/dislike about conga contracts.
What problems is the product solving and how is that benefiting you?
As mentioned earlier all our tasks which were made manually have been fixed by this. Thanks to the tools capabilities and functionalities which fix all the problems.


    Information Technology and Services

Efficient and Convenient Tool

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
This is so far best tool which is been used as an approver. Our concerned teams usually uses this to send approvals and with conga it becomes very easy to vet and quickly approve. It love these features.
What do you dislike about the product?
So far so good. No major issues. If we could modify the field options it would have been great.
What problems is the product solving and how is that benefiting you?
It helps people in expedite the lengthy manual approval process by which overall time consuming job becomes easy. For people doing remote work this is very much useful.


    Information Technology and Services

Best Tool For Creating Contracts

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
This tool best for creating the contract and agreements like NDA's, foreign licenses, and we can create a history of records with this tool by which it becomes easy for us to maintain customers. Client-vendor relationship is maintained well with it.
What do you dislike about the product?
There are some drawbacks like some of the templates are not customizable as we expect them to be. The field should be editable. So far apart from this minor things everything looks good.
What problems is the product solving and how is that benefiting you?
Conga has solved multiple issues like it provides a good visibility and understanding of the contracts, and we can keep track of the signed/unsigned contracts. There is also a feature where we get to know the any issues or advice from the clients.


    Utilities

Conga - Convenient and Effective

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
As an approver, it is very intuitive and simple to use. Our admins in Legal who load the contracts can peform their tasks quickly
What do you dislike about the product?
Nothing. I have not had any technical issues with it after close to 50 contracts signed with this tool just by me.
What problems is the product solving and how is that benefiting you?
It is expediting the contract execution process and has been especially helpful during Covid when everyone was working remotely.


    rosie n.

It is easy to follow up

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
the tool is very friendly and we can find any follow up or information easy
What do you dislike about the product?
I dont think it has something you should change. I meant is easy and quickly to navigate on it
What problems is the product solving and how is that benefiting you?
we can determine the amount approved for a vendor, we can review the agreement and the terms of payement.


    andy z.

conga contracts review

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
it integrates well with our environment and the majority of tools that we use
What do you dislike about the product?
fairly steep learning curve, usually requires a lot of hand holding
What problems is the product solving and how is that benefiting you?
it automates the contract management flow and allows junior staff to complete complex tasks


    Banking

Conga Experience

  • August 01, 2023
  • Review verified by G2

What do you like best about the product?
The platform is very user friendly and easy to navigate.
What do you dislike about the product?
I currently don't have any issues with Conga Contracts.
What problems is the product solving and how is that benefiting you?
Conga helps to decrease the number of emails I send to my teammates by allowing me to upload my scan results and documents into the system. Once I click complete and approve, the Contracts Team reecive the notification that the scan request has been completed.