AI For Service
Kore.aiExternal reviews
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Comprehensive Conversational AI Platform!
What do you like best about the product?
The Kore.ai platform is easy to learn and quickly start to build chatbot and conversational platform products. The UI is very mature from a design flow, knowledge base, and integration stand point. Plus, the test environment is one of the best i've used.
What do you dislike about the product?
Don't know if this is a dislike more so than a feature request! I would like a better way to integrate teams and whiteboard together while building in the solution. Most conversational teams are remote so providing so native integrations like in other collaboration tools would be great.
What problems is the product solving and how is that benefiting you?
Kore is solving and helping drive self service and contact center agent productivity initiatives. It also has provided a prototype arena for new products that were build in the travel and tourism area for one of my previous employers.
One of the best Bots Framework Development tool
What do you like best about the product?
The easy way to build and deploy the bots in different channels like facebook, web, twitter, email etc.
What do you dislike about the product?
Not really, but there are some areas where they need to update.
What problems is the product solving and how is that benefiting you?
We need a lot of effort and time to develop and configure bots in Microsoft and other programming languages. But it's very easy and every one configure with minimal programming knowledge.
Best AI chatbot platform
What do you like best about the product?
Kore AI is one of the best AI chat bot platform i ever worked. The chat bot were built with the enterprise in mind. The platform is capable of create some of the complex enterprise level chat bot. The Bot Builder, i used for developing the chat bots is easy and very much user friendly. The platform is now sophisticated and provides best AI chat bot solutions.
What do you dislike about the product?
There is no doubt that Kore AI is one of the best AI chat bot platform. But the thing which i fell that is least helpful is updates. The updates to the platform are little slow and some times they break the functionality of some features. But Kore fixes these issue quickly. I think there are no downsides in using this platform to build chat bots.
What problems is the product solving and how is that benefiting you?
I involved in the development of several enterprise level chat bots for various clients using Kore.ai platform. We provided various chat bot solutions in financing, banking, insurance etc. using Kore.ai bot builder. I learnt how to design NLP for chat bots and improved my chat bot designing skills.
Recommendations to others considering the product:
Best platform for Enterprise level chat bots.
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