AI For Service
Kore.aiExternal reviews
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IT Asist
What do you like best about the product?
It was smooth and need a lot to learn and its all drag and drop
What do you dislike about the product?
we need coding at one given point of time
What problems is the product solving and how is that benefiting you?
its solving most of the tidious qustions asked by user
A decent platform for creating new chatbot
What do you like best about the product?
This platform enable us to create a new chatbot which capes to multiple variations of deployment platforms
What do you dislike about the product?
might need more features to be added into chatbot
What problems is the product solving and how is that benefiting you?
provide environment and resources for me to create chatbot
Software Engineer
What do you like best about the product?
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
What do you dislike about the product?
Initial setup and understanding of the platform's features can be overwhelming, custom integrations might need more effort and specialized skills, potentially limiting non-technical users.
What problems is the product solving and how is that benefiting you?
Problem: High volume of repetitive queries and customer service requests can overwhelm support teams, leading to longer response times and reduced customer satisfaction.
Kore.AI Solution: Kore.ai's chatbots and virtual assistants can handle routine inquiries, provide instant responses, and perform tasks such as answering FAQs, checking order statuses, and processing simple transactions.
Benefit: Reduces the workload on human agents, allowing them to focus on more complex issues, leading to faster response times and improved customer satisfaction.
Kore.AI Solution: Kore.ai's chatbots and virtual assistants can handle routine inquiries, provide instant responses, and perform tasks such as answering FAQs, checking order statuses, and processing simple transactions.
Benefit: Reduces the workload on human agents, allowing them to focus on more complex issues, leading to faster response times and improved customer satisfaction.
My Review
What do you like best about the product?
The feature are the best thing about kore.AI, it provides a lot of features to developers to quickly develop a virtual agent and it is easy to use.
What do you dislike about the product?
The bot builder is a bit laggy, sometimes it does not work so need to do a hard refresh
What problems is the product solving and how is that benefiting you?
Allow clients to better handle their customer queries
Review on Kore AI XO Platform
What do you like best about the product?
The best I like Kore.AI is very easy to implement the Virtual Assistant or Chatbots which can help in customer support. while using this platform, no where i felt like it is tool. It has given feel of Human Interaction. GenAI inbuild capabilities is really helping us to implement the Dialog flows and it is very easy to integrate the other platforms by activate the channels.
What do you dislike about the product?
There is no much of Dislikes, but sometimes the platform is taking more time to reflect the changes.
What problems is the product solving and how is that benefiting you?
Kore.AI is helping us more in customer support to address the complex incidents and best part like about it is Agent Transfer where not only bot interaction we can also connect with live agent. It is really reducing the time of address the end user queries and provide the quick solutions with accuracy.
Good to learn, helpful and quicker
What do you like best about the product?
Ease to build conversational AI/ Design better conversation experience
What do you dislike about the product?
limitation or issues with platform(concepts)
What problems is the product solving and how is that benefiting you?
designing conversation on business requirements
Starting with Chatbot Journey
What do you like best about the product?
Ease of understanding and using. Started of as a newbie and was able to build chatbots
What do you dislike about the product?
Limited Out of Box Integrations, Usage Examples
What problems is the product solving and how is that benefiting you?
Able to quickly build bots and drag and drop
Seamless Integration
What do you like best about the product?
Seamless Integration,User-Friendly Interface,Ease of Implementation
What do you dislike about the product?
Limited Documentation,Lot of Buffering in platform while performing any task
What problems is the product solving and how is that benefiting you?
Kore.ai offers intelligent chatbots and virtual assistants that provide instant responses to customer queries.
Kore AI Training and Platform Review
What do you like best about the product?
Simple and interactive UI.Easy to build and implement different features.
What do you dislike about the product?
Need to add more conditional optoions and would be helpuful if the feature description could be just hovered over to see the feature details instead of going through the documentation.
What problems is the product solving and how is that benefiting you?
Providing answers to various end user queries through approximate to accurate answers.
Good
What do you like best about the product?
Kore.ai XO Platform stands out for its seamless integration, user-friendly interface, advanced automation, comprehensive analytics, and scalability, making it a valuable asset for modern businesses looking to optimize collaboration and productivity."
What do you dislike about the product?
Sometimes platform was very slow, this might be due to the sandbox environment, guess it will be good enough in production environment.
What problems is the product solving and how is that benefiting you?
Helps me in building chat bots.
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