Thoropass
ThoropassReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
561 reviews
from
External reviews are not included in the AWS star rating for the product.
Keeps Us SOC 2-Ready with Outstanding Support
What do you like best about the product?
Keeps us prepared for SOC 2. Great customer support manager and auditors.
What do you dislike about the product?
Learning the platform was a little difficult for a new learner to the SOC 2 topic. However, this could be to just that. New environment for me.
What problems is the product solving and how is that benefiting you?
Reminds to keep us compliant are very helpful.
Thoropass Guides You End-to-End to Certification with User-Friendly Support for SMB
What do you like best about the product?
Thoropass’s solution and support guide you all the way from the initial discovery phase through to final certification. They help at every step, provide solutions when needed, and the process is user-friendly even for non-technical users.
What do you dislike about the product?
This isn’t specific to Thoropass, but the required proof is often odd and difficult to demonstrate.
What problems is the product solving and how is that benefiting you?
Getting a SOC 2 certification for an SMB that is service-oriented in a non-IT environment means having to navigate between an MSP and third-party software, while keeping pricing affordable for an SMB.
Exceptional Clarity and Accessibility Throughout the Process
What do you like best about the product?
They are super clear on processes and procedures and are super accessible throughout the process via slack and regular meetings.
What do you dislike about the product?
We had a strong experience, nothing to dislike
What problems is the product solving and how is that benefiting you?
Thoropass streamlined our compliance processes, pentests, and audits.
Outstanding Experience from Start to Finish
What do you like best about the product?
I’ve worked with Thoropass twice for SOC 2—once at a previous company and again at my current company—and both experiences were excellent.
The platform is easy to use, well-structured, and clearly shows what’s required, in progress, and audit-ready. Implementation is straightforward, even across organizations with different levels of security maturity.
Thoropass really stands out in customer support—their team is responsive, knowledgeable, and great at turning SOC 2 requirements into practical, actionable steps.
Feature-wise, Thoropass covers everything needed for SOC 2 in one place, including control management, evidence tracking, policies, vendor risk, and audit coordination.
Overall, Thoropass makes SOC 2 far more manageable and repeatable. I’d highly recommend it to any company pursuing or maintaining SOC 2 compliance.
The platform is easy to use, well-structured, and clearly shows what’s required, in progress, and audit-ready. Implementation is straightforward, even across organizations with different levels of security maturity.
Thoropass really stands out in customer support—their team is responsive, knowledgeable, and great at turning SOC 2 requirements into practical, actionable steps.
Feature-wise, Thoropass covers everything needed for SOC 2 in one place, including control management, evidence tracking, policies, vendor risk, and audit coordination.
Overall, Thoropass makes SOC 2 far more manageable and repeatable. I’d highly recommend it to any company pursuing or maintaining SOC 2 compliance.
What do you dislike about the product?
There’s very little to dislike overall. Some advanced features and reporting options may take a bit of time for first-time users to fully explore, but the learning curve is minor and well-supported by their customer success team.
What problems is the product solving and how is that benefiting you?
Thoropass solves the complexity and operational overhead of SOC 2 by centralizing controls, evidence, policies, and audit workflows into a single, easy-to-use platform. It removes the need for spreadsheets, scattered documents, and manual tracking while providing clear guidance on what’s required. This has saved significant time, reduced audit stress, and made SOC 2 a repeatable, scalable process across multiple organizations.
Proactive Support with Overwhelming Experience
What do you like best about the product?
I like Thoropass's customer support which is really good. They are very proactive and helpful across all types of queries.
What do you dislike about the product?
I just didn't like the overall user experience of Thoropass. I think there's a lot of AI that could help with the mundane approval and policies they have implemented. The initial setup was okay but overwhelming in general.
What problems is the product solving and how is that benefiting you?
Thoropass helps us manage, monitor, and comply with compliance tasks. It assisted us with completing type one and preparing to start type two compliance.
User-Friendly Platform with Helpful Reminders
What do you like best about the product?
Thoropass is user-friendly, and I appreciate the user reminders it generates.
What do you dislike about the product?
Some applications do not integrate properly, which causes exceptions in the report that do not appear well.
What problems is the product solving and how is that benefiting you?
Thoropass assisted us in achieving compliance with ISO 27001 and SOC 2, as well as completing self-assessments for HIPAA and GDPR.
User-Friendly Audit Management with Some Integration Hiccups
What do you like best about the product?
I like Thoropass's easy interface as it's straightforward to use. The dashboard makes it simple to check the status of various audits. It's also user-friendly enough to bring new users up to speed, which helps integrate them into the system quickly, adding value to our audit management. The initial setup was smooth, and our customer service manager, Grayson, was excellent, which also positively influenced our experience.
What do you dislike about the product?
Some of the integrations for user reviews appear to have challenges and fail from time to time. Often some of the integrations with third-party platforms give false positives of issues.
What problems is the product solving and how is that benefiting you?
I use Thoropass for managing audit frameworks like SOC2 and GDPR. Its easy interface facilitates integrating new users, enhancing audit management value. The dashboard offers straightforward audit status tracking.
Streamlined Compliance with Robust Integrations
What do you like best about the product?
I really like the integrations Thoropass offers. It has a lot of integrations, which is great for systems like ours that use different cloud providers. Connecting Thoropass with AWS was super helpful, covering about 40% of our SOC two compliance and saving us ten to twenty hours.
What do you dislike about the product?
I think when you're doing multiple different compliance things, like ISO27000, HIPAA, and SOC 2, you may run into situations where the same control but with a slightly different approach has to be provided to different audit modules. And I think Thoropass could do a better job there at highlighting that as an opportunity for automating, so you don't have duplicate work.
What problems is the product solving and how is that benefiting you?
Thoropass automates audit documentation and compliance for SOC 2, integrating with AWS to save us ten to twenty hours. It connects with our cloud providers and HR tools, easing compliance and control processes.
reCost CTO
What do you like best about the product?
I appreciate their professionalism, kindness, and the clear way they explain what needs to be done.
What do you dislike about the product?
I can't really say that there's anything I dislike about them.
What problems is the product solving and how is that benefiting you?
They help me create a more secure product by guiding me through best practices and confirming that I am on the right track.
Effortlessly Identifies Vulnerabilities
What do you like best about the product?
I use Thoropass for penetration test and find it very useful. I appreciate receiving the report emails that show vulnerabilities categorized as Low, High, Medium, etc., which helps me find vulnerabilities easily. The initial setup was also very easy.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Thoropass to find vulnerabilities easily, receiving report emails that are very helpful for our software.
showing 1 - 10