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Solid customer support, intuitive interface, easy onboarding
What do you like best about the product?
Ease of use. timely responses from customer support. Plenty of sample documents helped reduce time spent on policy generation.
What do you dislike about the product?
I'm new to compliance and don't have much to compare; that said, I didn't have any trouble completing the process, nor did I notice any gaps in their feature set. Everything worked great.
What problems is the product solving and how is that benefiting you?
Thoropass helps us manage our HIPAA Compliance. We plan to use it for SOC2 as well, and the ability to re-use existing policies and documentation is going to save us plenty of time.
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Great service!
What do you like best about the product?
From the outset, Thoropass impressed us with their deep understanding of ISO 27001 standards. Their consultants brought a wealth of knowledge and practical insights that demystified the certification requirements. They meticulously guided us through each phase, ensuring that we not only met but exceeded the standards expected. Their ability to break down complex concepts into manageable tasks was invaluable.
What do you dislike about the product?
I dont see any downside about Thoropass.
What problems is the product solving and how is that benefiting you?
I have been showed step by step on how to prepare the documentation and enhance the internal procedure.
Simple and convenient
What do you like best about the product?
Simple and convenient. Implementation is easier than with other platforms.
What do you dislike about the product?
Expensive. Why does compliance software have to cost so much.
What problems is the product solving and how is that benefiting you?
It allows me to demonstrate to customers that we are compliant
Great Experience!
What do you like best about the product?
Thoropass made our SOC-2 journey so easy! We had to start from the ground up and between our compliance expert Danni and the platform we were able to achieve our Type 1 without any issues.
What do you dislike about the product?
We didn't experience any downsides in our work with Thoropass
What problems is the product solving and how is that benefiting you?
We had requests from Clients for SOC-2 documenation. Using Thoropass allowed up to create all the required security policies we needed in order to compliant.
Seamless Audit Experience through Thoropass
What do you like best about the product?
Thoropass platform has been amazing for ensuring seamless audit for SOC 2, ISO and more
What do you dislike about the product?
Thoropass platform and team has been amazing
What problems is the product solving and how is that benefiting you?
Seamless Audit
Policies review and approval
Evidence Collection
Policies review and approval
Evidence Collection
Nice management and support
What do you like best about the product?
The recomendations, and templates to create the necesary items
What do you dislike about the product?
The platform could be dificult to navigate
What problems is the product solving and how is that benefiting you?
There are not porblems or issues.
Good Support and Communication
What do you like best about the product?
Going through the SOC process can be pretty overwhelming, but Thoropass makes it easier. Even though the process itself is detailed and complex, the support from their team is really good.
What do you dislike about the product?
Overall, the SOC process itself is inherently complex but thats not necesary a Thoropass problem, one thing is that the site to complete the SOC can seem overwhelming sometimes, substration to leave just whats estrictly necesary will be good.
What problems is the product solving and how is that benefiting you?
Thoropass is solving the problem of navigating the complex process of SOC compliance.
The team and the product are top-notch!
What do you like best about the product?
- Support team was always super-responsive and helpful.
- Their web application works flawlessly and is easy to go through
- Feedback form the review team was on point and direct
- Their web application works flawlessly and is easy to go through
- Feedback form the review team was on point and direct
What do you dislike about the product?
Some of the requirements for specific certifications (eg: SOC2) could be more specific with a few more examples on which products/services to use.
What problems is the product solving and how is that benefiting you?
Thoropass is helping us become SOC2 compliant by providing a guideline on implementation as well as auditing us that the requirements have been met.
Thoropass showed us how a modern system helps in getting SOC2 certified
What do you like best about the product?
It's very ease to work with
Many integrations possible
The support is really keen on helping you
Many integrations possible
The support is really keen on helping you
What do you dislike about the product?
So far it has just been a pleasant journey
What problems is the product solving and how is that benefiting you?
Getting an overview of all required documents and actions points
Great Pricing Structure and Customer Success
What do you like best about the product?
Their pricing is transparent and makes a lot of sense by including both the software and audit for SOC2. Their Customer Success and Onboarding have been top-notch and were essential for us to have a smooth audit process.
What do you dislike about the product?
There are some features that sometimes have a confusing UX/UI but that's to be expected when working with a startup.
What problems is the product solving and how is that benefiting you?
Thoropass helped us with SOC2 audit prep and our audit process.
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