Thoropass
ThoropassReviews from AWS customer
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Seamless Compliance Management with Excellent Support
What do you like best about the product?
Customer Support
Ease of Integration
Ease of Use
Number of Features
Ease of Integration
Ease of Use
Number of Features
What do you dislike about the product?
Initial setup might take longer than expected
What problems is the product solving and how is that benefiting you?
Thoropass has been a game-changer for our SOC2 compliance process. The platform is well designed, Their support team is incredibly responsive, guiding us every step of the way. Highly recommend for startups and enterprises!
Great way to reach SOC 2 Type II accreditation. Very helpful staff.
What do you like best about the product?
Their industry knowledge and consistent help over time, helping to set reasonable goals, get answers to questions quickly, they follow up on pending items and help see how to apply SOC 2 requirements to our particular business. Integration monitors with AWS etc were useful. In general it was easy to use and implement. We used it weekly until obtaining report. Task Tracking and RFEs were helpful. Questions were answered promptly by support.
What do you dislike about the product?
Occasionally clarification was needed when completing actual audit evidence submission, where it was not always immediately obvious which of Roadmap tasks to prepare for the audit correlated. However auditors were always able to clarify.
What problems is the product solving and how is that benefiting you?
Obtaining the SOC 2 Type 1 and 2 audits and ensuring business practes are compliant.
Reliable partner to prepare for compliance
What do you like best about the product?
Customer support has been fantastic, and the platform is pretty easy to use. We appreciate all the hand-holding and assistance during this process.
What do you dislike about the product?
The cost of service is biting, but that's what you pay for great service.
What problems is the product solving and how is that benefiting you?
We are going through the SOC2 compliance and the Thoropass has been helpful so far guiding us through the process. SOC2 compliance process seems lengthy and complicated and we are lucky to have a great support team to handhold us.
Generally positive, Responsive Support
What do you like best about the product?
Platform UX was reasonably straight forward and our Success Manager was well informed on how to use the platform itself.
What do you dislike about the product?
There was some early confusion when Thoropass renamed itself, distancing from the Laika branding. As an organization pursuing SOC2 for the first time, it wasn't clear where the delienation was as it turned out that Laika would still remain as the auditor. This rebranding could have been better communicated with organziations that engaged Laika for both compliance AND use of the framework-platform.
What problems is the product solving and how is that benefiting you?
The SOC2 compliance framework (they provide frameworks for other compliance standards as well) was helpful to guide our team... if only to know what we might be missing or had overlooked.
Making audits easy
What do you like best about the product?
Making audits easier for multiple frameworks
What do you dislike about the product?
We need more frameworks like CMMC and FedRamp
What problems is the product solving and how is that benefiting you?
Organizing multiple frameworks
Recent Thoropass Soc 2 Type 1 report completed
What do you like best about the product?
The team at Thoropass is very involved and always available to answer compliance questions, review your evidence, and help you think long term. The platform was easy to navigate and the roadmap was so easy to follow and gather evidence for. I just learned what Soc 2 was earlier last year and was able to lead and complete the project with ease using Thoropass.
What do you dislike about the product?
Thoropass is smaller than some of their competitors which means they don't have some of the more niche integrations that my company uses. Their roadmap made up for this and I didn't find it very challenging to gather evidence without an integration.
What problems is the product solving and how is that benefiting you?
Thoropass helped us get our Soc 2 Type 1 report, our pen test, and now our Type 2 report. Auditors are built into the platform so I didn't have to do any external searching.
An efficiet way to navigate the SOC2 process.
What do you like best about the product?
I liked having a guide for the process that answered qiestions and communicated with the auditor on my behalf.
What do you dislike about the product?
There were some inconsistent answers from the rep. So, that caused some confusion and delays in the process.
What problems is the product solving and how is that benefiting you?
They were assisitng us with gett our SOC 2 type 1 and type 2.
Thoropass recommended!
What do you like best about the product?
Thoropass has developed a comprehensive platform that effectively monitors and tracks all of the requirements essential for the audit process. This solution ensures that every necessary aspect of the audit is accounted for and systematically organized. And the quick tests and excellent communication via email and Slack.
What do you dislike about the product?
It's quite difficult to find too many things to dislike about the platform as a whole, but we did encounter some challenges during our experience. Specifically, there were certain tasks that required us to make updates, and we found those processes to be somewhat unwieldy and clunky.
What problems is the product solving and how is that benefiting you?
Thoropass provided invaluable assistance to us during the process of conducting penetration testing on our software to ensure that we meet the necessary security compliance standards. Their expertise played a crucial role in helping us identify potential vulnerabilities and strengthen our overall security posture.
Best Customer Service and Onboarding
What do you like best about the product?
The onboarding and implementation team are great. One thing that sets Thoropass apart from its competitors are all hand-holding meetings and support meetings we had at the beginnging.
The platform was great to work with to check the status of your controls and audit status.
The platform was great to work with to check the status of your controls and audit status.
What do you dislike about the product?
The sales person could have been more transparent on the timeline of getting SOC 2 Type 2 certification.
What problems is the product solving and how is that benefiting you?
It is solving our compliance and security compliance requirements for gaining enterprise customers.
Excellent way to stay organized and streamline the compliance processes
What do you like best about the product?
Roadmaps and Status markers. Ease of use. Ease of implementation & Customer Support.
What do you dislike about the product?
Nothing off hand. Maybe more features in the data rooms.
What problems is the product solving and how is that benefiting you?
Organizing Vendors, security and compliance.
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