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Thoropass

Thoropass | 1

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External reviews

372 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jimmy J.

Laika takes the heavy lifting out of compliance!

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika has gathered an awesome team of compliance experts that are kind and helpful. They're an extension of our compliance team.
What do you dislike about the product?
It would be helpful if they had a compliant vault, like companies like VGS offer.
What problems is the product solving and how is that benefiting you?
Laika helps us take the discovery and playbook-ing out of our compliance process. They already know exactly what we need to do, and they help us execute.


    Pedram K.

Easy to use

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
as a small business going for SOC2, Thoropass made our life easier.
the website is easy and user-friendly. the consulting team working with us and explaining every step.
Having Thoropass team on this path next to us made this process faster and easier.
What do you dislike about the product?
so far nothing.everything is running smooth and perfect
What problems is the product solving and how is that benefiting you?
explaining the evidence and documents they want.
keep un on the timeline to make sure we reach our goal
the consulting team have meeting with us 2 times a week to guide us and troubleshoot if needed


    Brad P.

Great support for the SOC audit process

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
I had never gone through the SOC audit process before, but Laika has made it pretty simple so far. Someone on their team has been able to answer any questions I've had with a quick turnaround.
What do you dislike about the product?
So far, I think my only complaint has been yesterday's upgrade to their UI. Ultimately, it will make their system easier to use, but I had just gotten accustomed to the previous version. Even so, it was easy to recalibrate my bearings and I haven't had any issues navigating around.
What problems is the product solving and how is that benefiting you?
Laika is guiding us through the process of our SOC audit. We need this completed to be taken seriously by our potential customers, and most of our team has not navigated through this process before now. Laika's team members are experts in this realm and are shepherding us through the process.


    Drew H.

Easy step-by-step process to follow. Great support - best value compared to other products.

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Automated integration with AWS, Google, Insperity and other partners allowing for automatic detection of non-compliance issues (hugely beneficial). Great support from CSRs. Cost of audit is built into service.
Compliance items are broken down into easy-to-manage controls that need to be implemented with clear objectives to meet and instructions on how to implement the controls. As you work through each control you get to see your overall progress toward compliance and audit-readiness.
What do you dislike about the product?
The training module does not yet allow for customized training for employees based on their role. Also, it's difficult to get insight into how is how far along with each training.
What problems is the product solving and how is that benefiting you?
Initial guidance into step-by-step compliance with various standards.
Automated, continuous monitoring of compliance with those standards with notifications when a potential non-compliance is found.
Regular reminders of maintenance events.


    Dan H.

Laika review by Nile

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika distills the enormous complexity of regulatory compliance into a clear project management plan of organized tasks.
What do you dislike about the product?
Most tasks have good working examples and suggestions, but some still need to be populated. Also missing is the root compliance language driving the task.
What problems is the product solving and how is that benefiting you?
Obtain compliance and / or certification for HIPAA, GDPR, and SOC II while minimizing duplicate effort.


    Hospital & Health Care

User Friendly & Great Customer Support

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika provides an in-depth roadmap that lists all requirements for SOC2 compliance. They are very attentive and quick to respond to any questions.
What do you dislike about the product?
Some roadmap items can be challenging to interpret, but they are always there to answer any questions.
What problems is the product solving and how is that benefiting you?
Compliance and audit management is an extensive and tricky process. Laika ensures you have everything you need in one place.


    Hospital & Health Care

Laika makes compliance a breeze!

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Their workflow process makes compliance very clear and easy. They are very straight forward with what needs and requirements are to be met in order to become compliant.
What do you dislike about the product?
They are usually swamped. Therefore we have to schedule calls a week in advance to get clarity on any issues or needs.
What problems is the product solving and how is that benefiting you?
We needed to become HIPAA and SOC 1 and 2 Compliant. They were very helpful in getting us up to compliance and helping us with the audits. This helped us get compliant faster.


    Andrew N.

Moves toward a more interactive compliance experience

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Laika's ability to easily converse about evidence and policies with auditors and customer managers is particularly useful: we made liberal use of it to avoid long cycle times of only catching up with someone on a weekly or otherwise recurring basis. They also have direct integrations with some common cloud providers, which was able to automate some relevant evidence collection.
What do you dislike about the product?
I didn't like the need to push policy documents into the Laika-specific GoogleDocs-like space. I would have preferred a more direct integration with our system of record, so that we could maintain these documents directly in Google Drive, and publish changes from there directly to Laika. I look forward to more/better/configurable integrations with external cloud providers to avoid even more evidence collection drudgery.
What problems is the product solving and how is that benefiting you?
Laika helped us navigate the complicated SOC2 landscape as a relatively small company without a dedicated compliance team. They were able to support us where we were strong and explain the real utility where we were weak. Compared to previous vendors, I feel like we took a real step-up in security posture as a result of working with them.


    Barak P.

We used Thoropass to prepare us for SOC II & PenTests

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Thoropass has been extremently helpful in helping our organization mature, prepare for SOC II and helping us improve our Security posture.

Their platform has been extremely easy to use and intuitive in terms of helping us lay out a roadmap for preparing for our SOC II Type 1 (and eventually Type 2) audits.

Our designated account team has been friendly, helpful and always available.

Additionally, we used Thoropass to conduct our annual PenTest. Having been through many PenTest processes before, I would say that this was the most organized and professional PenTest I have ever been a part of. The team was absolutely great and communicative.

Overall, a great product and service - but I would say what really stands out is the team!
What do you dislike about the product?
Honestly, there is really nothing I dislike about the service, products, or team. As mentioned above it really goes above and beyond our expectations
What problems is the product solving and how is that benefiting you?
Internally, we do not have the collective resources and experience to prepare for SOC II audits (Type 1 & 2). Laiks is providing us with the resources and roadmap to prepare for both. Without Laika, this process would be EXTREMELY difficult and resource intensive for our young organization.


    Information Technology and Services

Laika helps us manage our compliance needs

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
As a small company focused on bolstering our compliance organization, we are happy to partner with an organization like Laika. Their team is helpful, responsive, and thorough with the questions we have and ensures that we have a solid understanding of the intricacies of different certifications.

The all-in-one Laika platform allows our team to have one central hub for our compliance work. The way you work through individual tickets to boost your company compliance breaks the journey up into digestible and understandable steps. Being able to bring in team members to help on tickets is valuable and allows us to effectively break up the work.
What do you dislike about the product?
A small nitpick, the sorting tasks by certification function doesn't work every time. When trying to work through one specific certification it would be great for this feature to work consistently.
What problems is the product solving and how is that benefiting you?
Making compliance easy to understand and achieve is very helpful. The work our company does requires that we operate from a culture of security and compliance. Laika helps us enforce that culture and build upon it.