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CEO
What do you like best about the product?
Laika made it super easy for us to complete all of the tasks needed for our SOC2 preparation. We wouldn't have been able to get it as quickly as we did without them.
What do you dislike about the product?
Nothing at all, their service was excellent
What problems is the product solving and how is that benefiting you?
Preparing for a SOC2 audit is daunting, especially for a small start up. Laika has figured out how to make it easier and seamless with an incredible software.
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Laika helped us achieve SOC2 and ISO27001 compliance
What do you like best about the product?
1. The team is always happy to answer any questions we may have or hop on a call at any time. This was very helpful, especially at the beginning of our compliance journey.
2. Laika provides a clear guideline as to what the requirements are to achieve SOC2 and ISO27001 compliance. There were little to no surprises when audit time came. Laika will help if there is anything you may have missed.
3. Policy and procedure templates are a huge time saver.
2. Laika provides a clear guideline as to what the requirements are to achieve SOC2 and ISO27001 compliance. There were little to no surprises when audit time came. Laika will help if there is anything you may have missed.
3. Policy and procedure templates are a huge time saver.
What do you dislike about the product?
Laika used to be a bit more involved. We'd love them to have a better view of our needs and take steps to ensure we're on the right track/completing all our requirements before the audit (i.e., risk assessment, internal audit, etc).
What problems is the product solving and how is that benefiting you?
Laika helped us achieve and maintain SOC2 and ISO27701 compliance.
Laika was great in supporting our compliance needs
What do you like best about the product?
Easy to use dashboard/tool and a great team made our compliance journey super smooth. Laika worked with us to achieve our end results
What do you dislike about the product?
A delay in scheduling and audit dates. Nothing a little more communication can fix.
What problems is the product solving and how is that benefiting you?
A few integration issues and suggested improvements; will help smooth out the automation and audit process.
CTO
What do you like best about the product?
Laika's Team. Managers are very responsive and they know the area well.
What do you dislike about the product?
The process of getting an engagement letter became lengthy and not scalable. It requires a lot of effort because we have to do it for every customer individually.
What problems is the product solving and how is that benefiting you?
SOC2 policies, procedures set up and external audit. As a startup, we will reach the standard to onboard mid-size and large customers.
A great tool for your SOC2
What do you like best about the product?
Internal resources on the platform are great.
I like that Laika provided us with (a) an account manager and (b) a dedicated compliance architect.
I like that Laika provided us with (a) an account manager and (b) a dedicated compliance architect.
What do you dislike about the product?
It took us some time to find our way around the platform.
What problems is the product solving and how is that benefiting you?
Compliance certifications
Makes a painful process a whole lot more manageable
What do you like best about the product?
The platform itself and the team around it are both phenomenal. Everything is laid out, and every question is answered almost immediately. We have regular calls to ensure no outstanding items are sticking points, and Danny has been superb at resolving any issues.
The ability to ask questions and communicate via the platform as you go through the various points has helped massively. The majority of our integrations were supported, so any information needed that already existed was imported from the off!
The ability to ask questions and communicate via the platform as you go through the various points has helped massively. The majority of our integrations were supported, so any information needed that already existed was imported from the off!
What do you dislike about the product?
Could have a few more implementations to tie into
What problems is the product solving and how is that benefiting you?
Our SOC2 certification is needed to work with a lot of SaaS companies. Security is paramount for us, and with Laika's help, we can now prove that. Time is the most valuable resource for every business, so saving it is always hugely beneficial. Laika has shaved days and even weeks off the process.
Great platform to house all security related info
What do you like best about the product?
The support from Danny and Zac (CS and Audit specialist) has been extremely helpful in demystifying the whole SOC II process.
What do you dislike about the product?
Integrations with Azure Dev Opps not currently available; this would be helpful for our devs to provide evidence.
What problems is the product solving and how is that benefiting you?
SOC II certification.
Laika's system and invaluable guidance made compliance possible despite our early stage.
What do you like best about the product?
Laika integrates with our stack and provides guidance around building out policies and procedures. The platform is valuable, but the human element - access to excellent compliance professionals and a great project manager who helps keep everything moving forward - is essential. While we ramp up towards SOC2, they also have a service that assists us with compliance surveys, and while that does not entirely remove this work from my world, it does save a lot of time.
What do you dislike about the product?
If I had to nitpick, I would say that some policy templates were overkill for our relatively simple scenario. It would be great if, in the future, the templates could be a bit more dynamic so they could auto-tailor themselves to various situations. Also, our policy commitments now include periodic promises for penetration testing, document reviews, risk assessment, vulnerability tracking, committee meetings, and more. Only a few of these items can be tracked inside Laika. For the rest, we had to build an extensive system of Asana automations to manage these and provide proof to auditors. There is probably some merit to us owning that data in any case, and the platform is undoubtedly valuable without this feature, but it remains a pain point in the compliance process.
What problems is the product solving and how is that benefiting you?
Laika solves problems around compliance, including guidance and tracking around policies and helping us understand which aspects of our systems and practices we need to harden. Some professionals I spoke with told me it was probably impossible to achieve SOC2 at all at our size. While it has been a sizeable extended project, Laika made the process manageable.
Thoropass makes compliance possible for us
What do you like best about the product?
The best part about Thoropass is the dedicated security architect role; we've only had good experiences working with Thoropass's team members , and the architect has been a keystone for us when trying to navigate the compliance landscape. Their expertise allowed us to make intelligent decisions around how we approach each control in line with our existing policies and procedures.
What do you dislike about the product?
Nothing majorly stands out as an issue with using Thoropass. I'll mention we've had hiccups around the in-browser document editor occasionally crashing, but due to the cloud-based nature of Thoropass, no work was ever lost from this.
What problems is the product solving and how is that benefiting you?
Thoropass significantly lowered our barrier to entry on SOC2 compliance, answering our questions and bringing us up to speed on controls, generating a tremendous amount of documentation (basically overnight!), and helping us keep it all organized.
Really helped with our SOC2
What do you like best about the product?
It is more than just a platform. Laika have been committed to helping us pass out the SOC2 audit. The person I have the most contact with is Danny Hosek, who has been endlessly helpful. We have a bi-weekly call to discuss and guide us along our audit process. Zac Patenaude also frequently joins these calls and I am always amazed by the depth and breadth of knowledge he has, plus his willingness to help.
What do you dislike about the product?
The platform itself has everything you need and is intuitive to use. There is not much I do not like. There are a couple of integrations that are not currently available, but I'm sure they are in the pipeline.
What problems is the product solving and how is that benefiting you?
Laika is helping us to attain or SOC2 compliance certificate through their audit framework and processes. It is more than just a platform, Laika have worked with us in a consultative basis that has made our job so much easier.
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