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Thoropass

Thoropass | 1

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External reviews

372 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Linda O.

Fantastic product packaged to provide success.

  • May 21, 2024
  • Review verified by G2

What do you like best about the product?
How the software is packaged so that you can go down the line relatively, easily to document policy and procedures. Exceptional customer advocacy,
What do you dislike about the product?
I have not found any reason to dislike anything at all.
What problems is the product solving and how is that benefiting you?
We have not completed the audit; however, based on my experience working with Thoropass I expect they will help me with any rework I will be required to complete. Obtaining SOC-2 compliance without Thoropass would not have worked. I needed the structure and support that Thoropass is providing.


    Information Technology and Services

SOC2 for business is required and Toropass has been great partner for us to achieve the results

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Highlight of the service - People - very knowledgable and always ready to help / guide to achieve the results, great platform which automate half of the tasks, persistent support and simplified process.
What do you dislike about the product?
Not that I can think of anything. Everything has been smooth and as per expectations
What problems is the product solving and how is that benefiting you?
Many of our customer requires us to provide SOC 2 Type 2 certificate to ensure out systems and processes are secured. Thoropass helped us achieve the certificate.


    Slava N.

Great partner to acheve compliance

  • May 21, 2024
  • Review verified by G2

What do you like best about the product?
The best thing our company got from Thoropass is the big amount of documents, templates, and other materials which were made available for us. Together with professional consulting, it allowed us to build our own compliance infrastructure
What do you dislike about the product?
The process of preparation to audits sometimes took more time than expected. However our company's representatives themselves didn't have enough time to spend for that in some periods of time.
What problems is the product solving and how is that benefiting you?
Building everything in our company to be SOC 2 compliant


    Financial Services

Seamless journey from compliance management through the audit process .

  • May 21, 2024
  • Review verified by G2

What do you like best about the product?
The platform handles everything from policies and procedures that fit our purpose to the breaking down of these into controls and those into action items, complete with cadence, tracking and alerts! It integrates with our productivity apps and the team provide guidance right from development of the policies all the way to audit preparation.
What do you dislike about the product?
The platform was under development through the process so sometimes you would notice broken functionality or have to look for something that had been moved from where it was before
What problems is the product solving and how is that benefiting you?
The complexity associated with compliance. Thoropass put everything in an interelated platform that took away this and added expert guidance to the process making it enjoyable rather than stress


    Shawn N.

Soc 2 type 2 with Jade

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Knowledgable and amazing crew and jade has been super wonderful
What do you dislike about the product?
nothing thoropass is great there is nothing to dislike
What problems is the product solving and how is that benefiting you?
guiding us throught soc2 type 2 they are amazing


    Xavier R.

All you need in one place

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
They help you getting everything done, easy, quick to do a very complicated process.
What do you dislike about the product?
Nothing remarcable by now, it just take time to fulfill everything.
What problems is the product solving and how is that benefiting you?
Managing a SOC2 compliance certification


    David L.

Cost-efficient, start-up friendly end-to-end compliance solution

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
I have been working closely with Thoropass since the initial outreach, and we are currently in the middle of the SOC 2 Type I readiness for Audit. I must say, it has been a great experience so far. Navigating the journey to compliance can be overwhelming and expensive for a start-up, but the Thoropass platform has effectively managed the steps and milestones. They have been very understanding that, as a start-up, we have limited time and resources. The technical team has been incredibly supportive without being pushy, and the built-in integrations have streamlined our work and evidence-gathering, which has been extremely beneficial.

I look forward to seeing how Thoropass will save us time and money on future annual SOC 2 Type 2 audits.
What do you dislike about the product?
I would like to see Thoropass's platform include additional integration with other background check solutions, tracking employee performance reviews, and apps like NodeZero.
What problems is the product solving and how is that benefiting you?
We are a next-generation tele-emergent care service that offers phone and video-based access exclusively to Emergency Medicine physicians for workplace injuries and general telehealth. We recognize the importance of governance and security controls for our company's success and trust. To ensure compliance, we are implementing the Thoropass solution to establish our compliance management program, including obtaining SOC 2 Type 1 and Type 2 accreditation. This will allow a more seamless and cost-efficient process for future annual SOC 2 Type 2 Audits.


    Shawn P.

Thoropass the #1 tool for compliance management.

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
Thoropasse's built in controls, and roadmaps make obtaining and maintaining compliance quite simple. By breaking things down and by providing prebuilt templates as a starting point it's easy to shift or integrate your current policies into Thoropass. The support team is amazing, they are able to quickly provide feedback, and guidance on any number of issues, or questions.
What do you dislike about the product?
The UI was quite buggy, this may have been a problem as an early adopter, but the Thoropass team have been able to quickly fix the issues, and the UI issues have been pretty stable for a while now. The tool has a lot of nice features, but I do feel some of them are rudimentary at best. Even thought they often add increased functionality it often comes at a later date. I do wish that features were more fully developed when initially launched.
What problems is the product solving and how is that benefiting you?
As a small business/startup providing services to a heavily regulated industry, dedicating resources to developing and maintaining compliance is quite time consuming. Thoropass allows us to save time by providing a central solution that is easy to use, while reducing the time needed to obtain and maintain compliance.


    Fowzy S.

Step by step SOC Compliance

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
I was plaeased with the level of integrations Thoropass embedded in their system for direct data collection from the sources in the cloud. The use of cloud connectors to collect evidence and real time data has made our job much easier. I was also pleased with the personal support we received, and detailed step by step guidance we got from the CSM or online.
What do you dislike about the product?
The approach requires a company to have certain level of maturity in their technology roadmap. Startups who have gaps between active projects and/or different green fields may have problems getting contiguous streams of acceptable data to complete some of the requirements.
What problems is the product solving and how is that benefiting you?
Working with Thoropass gives us confidence responding to RFPs requiring certifications of compliane an security. This is a fundamental advantage and one that is commonly a hurdle for new entrants in established industrial fields.


    Financial Services

The Thoropass platform offers comprehensive guidelines to facilitate SOC 2 compliance effectively

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
A checklist of action items and examples is extremely helpful for companies that are new to SOC 2. The account manager was also very helpful in guiding us through the process.
What do you dislike about the product?
Requiring a six-month audit instead of a three-month audit may be excessive for small start-ups.
What problems is the product solving and how is that benefiting you?
Providing guidance to achieve SOC 2 compliance and enhance the security and availability of our platform.