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Great for Work
What do you like best about the product?
My most liked feature of Virtru Email Encryption is its user-friendly interface and seamless integration with existing email platforms like Gmail and Outlook, allowing for easy encryption of sensitive information without requiring complex setup or extensive user training, while still providing robust end-to-end encryption and advanced compliance features for sensitive data protection
What do you dislike about the product?
What I most disliked about Virtru Email Encryption include its potentially complex user interface, which can be frustrating for both senders and recipients, occasional lagging or non-functionality, and the relatively high cost compared to other email encryption services, leading to some users considering it overpriced for their needs.
What problems is the product solving and how is that benefiting you?
Virtru Email Encryption primarily solves the problem of securely sharing sensitive information through email by providing end-to-end encryption, allowing users to send and receive encrypted messages and attachments directly within their inbox without requiring recipients to download additional software or create passwords, thus protecting sensitive data from unauthorized access while meeting compliance requirements with ease
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Quality Reporting Manager
What do you like best about the product?
Most helpful is the ease of use in my every day work
What do you dislike about the product?
Least helpful is the small location of the icon to click in email
What problems is the product solving and how is that benefiting you?
It prevents us from sharing Personal Health Information unprotected.
Worry-free Encryption
What do you like best about the product?
Virtru makes it easy for my to toggle the encryption level of emails being sent to the patients I work with. I really appreciate the pre-poulated message that is included with each encrypted message sent, instructing the recipient to verify their email address. One less thing to worry about!
What do you dislike about the product?
It would be nice to have a secondary way of receipients verifying their identy, perhaps a secure one-time use code. I have run into trouble with patients who do not remember their own email acoount passwords, and therefore cannot open my messages to them.
What problems is the product solving and how is that benefiting you?
My company uses Virtru to assist with HiPAA compliant message from providers to patients.
Very easy to install and user friendly
What do you like best about the product?
It does not require going to settings and is very straight forward.
What do you dislike about the product?
When using a cell phone to look at emails, it sends you to their website to unlock a message. ( which is due to not having the extension or app on the phone, so that makes sense)
What problems is the product solving and how is that benefiting you?
HIPAA compliant emails so it makes it easier to discuss between medical providers and staff
Works to stay compliant
What do you like best about the product?
Simple for email platform. Allows attachments and a header which makes it easier to commuincate with customers who are unfamiliar.
What do you dislike about the product?
"plain text" error often when trying to send attachments. Cusotmers who are not familiar often have difficulty accessing attachments.
What problems is the product solving and how is that benefiting you?
Compliance with regulatory laws.
Great Product
What do you like best about the product?
I love the ease of use and the security i feel sending emails
What do you dislike about the product?
nothing it works great and is simple to use
What problems is the product solving and how is that benefiting you?
allows personal infomation to be emailed securely
All-in-One Email Encryption
What do you like best about the product?
Virtu provides protection against bad actors. It safeguards sensitive information shared files and emails by offering end-to-end encryption.
What do you dislike about the product?
The only thing I dislike about Virtru is sometimes doesn't sync correctly leaving staff members not being able open emails from other employees.
What problems is the product solving and how is that benefiting you?
The issue you're facing is a serious one: staff members accidentally sending HIPAA-sensitive information without proper protection. This can lead to data breaches, regulatory violations, and potentially harm to patients or clients. On top of that, there's a growing need for secure, mobile-friendly solutions that allow staff to send protected emails while on the go. This makes it clear that ensuring the security of sensitive data, no matter where or how it’s shared, is critical.
Great for privacy
What do you like best about the product?
It has been easy to use for sending information in a secure and private way. I love the ability to use it easily with patients and providers.
What do you dislike about the product?
Only disadvantage is having to have patients click to see information.
What problems is the product solving and how is that benefiting you?
Solves some security concerns.
Virtru Email Encryption fails to meet expectations
What do you like best about the product?
The very basic funtionality of the Email Encryption s inconsistent. But I like the platforms simple design and easy of operation. It is also intuitive to navigate and avoid confusing multiple setps to enable the service.
What do you dislike about the product?
The basic encryption service is very inconsistent. Encryption functionality does not always work causing failure of email deliveries and delays in work.
What problems is the product solving and how is that benefiting you?
Sucures and protects data and sentitive information including Personal Identifiable Information, financial details, and confidential business communications.
I've had great experiences using Virtru as I send a lot of emails each day/week
What do you like best about the product?
The compliance and security for the information being sent
What do you dislike about the product?
N/A/ I have nothing negative to say about using it
What problems is the product solving and how is that benefiting you?
HIPPA compliance and security
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