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Reviews from AWS customer

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External reviews

406 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Virtru Makes Secure Email Sharing Effortless

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use is the biggest plus! Virtru fits directly into our existing email workflow and makes secure sharing straightforward without adding complexity.
What do you dislike about the product?
At times, the user experience on the recipient side can be a bit clunky, especially for external users who aren’t familiar with Virtru. It can add a few extra steps for them to access messages, which occasionally slows things down.
What problems is the product solving and how is that benefiting you?
Virtru helps us securely share sensitive information, especially in a healthcare context where patient data needs to be protected. It allows us to send encrypted emails and attachments without relying on more complex tools, which makes it easier to stay compliant while keeping communication efficient.


    MICHELLE H.

100% RECOMMEND

  • March 31, 2026
  • Review provided by G2

What do you like best about the product?
WE RECENTLY STARTED USING VIRTRU. THE PROCESS WAS VERY USER FRIENDLY!
What do you dislike about the product?
EMAIL ENCRYPTION IS VERY EASY TO USE. HIGHLY RECOMMEND.
What problems is the product solving and how is that benefiting you?
SECURE EMAILS IS A MUST FOR OUR FUND OFFICE.


    Tammy G.

Does not work with Office 365 Outlook email.

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
It's great when it works.
It does not work with Office 365.
What do you dislike about the product?
I do not like that I am unable to use with Office 365 Outlook mail.
What problems is the product solving and how is that benefiting you?
Currently it is not helping solve encrypted e-mails with client information.


    Lisa F.

Secure Emailing with Minor Mobile Hurdle

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
I feel like Virtru Email Encryption keeps sensitive information safe. The initial setup was pretty easy.
What do you dislike about the product?
Sometimes, especially after a reboot, I have to activate the app again. I wish it were easier to open from my phone. There are several steps to opening an email from my phone. It's the same email, but it's not worth the effort, so I just wait until I'm on my laptop to open Virtru protected emails.
What problems is the product solving and how is that benefiting you?
I use Virtru Email Encryption to send sensitive emails securely. It keeps sensitive information safe.


    Dameion B.

Seamless Email Encryption with Google Workspace Integration

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the ability to revoke encrypted emails, which is really handy. The integration with Google Workspace works well for us. The initial setup was pretty good and fast.
What do you dislike about the product?
N/a
What problems is the product solving and how is that benefiting you?
Virtru Email Encryption keeps us compliant with regulated research and information regulations for the university.


    Yvonne Wanjiru

Secure email workflows have protected sensitive financial data and save hours every month

  • February 04, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Virtru Data Protection Gateway is that my entire team uses it to securely encrypt our email and our sensitive financial files. I use it internally as well as for communicating with our portfolio companies and investors. Virtru Data Protection Gateway seamlessly integrates with our G Suite account and is much easier to use than traditional secure file system or password-protected email messaging tools. I also love the Virtru team, which offers a powerful API that we can use to build the encryption into software tools that we build or use internally in our work.

A specific example of how I use Virtru Data Protection Gateway to encrypt sensitive financial files or emails is that it's a superior choice for financial professionals, especially when handling sensitive company financial or confidential information. It's especially helpful for busy professionals using G Suite or Office 365.

Email encryption without installing or exchanging keys with the recipient is very easy. We also use it to encrypt our sensitive emails in a few different use cases. We can let the sender manually encrypt the email or, based on keywords in the email, we suggest the user encrypt the email or we auto-do it.

What is most valuable?

The best features Virtru Data Protection Gateway offers include email DLP that is easy to configure and maintain, applications sent directly from SaaS applications like Zendesk and Salesforce, and the ability to protect attachments with restrictions such as time, print, and copy.

The email DLP and attachment restrictions have helped my team by making it very easy to configure and maintain our emails. Email encryption without installing or exchanging keys with the recipient has boosted our email security.

Since we started using Virtru Data Protection Gateway, we have been able to save manual work and a few steps of daily work of our representatives. We have been able to save 50 to 60 hours a month, and we ensure customer sensitivity information is well encrypted and protected, preventing data breaches and ensuring regulation compliance, which allows us to continue doing business.

The time savings have affected my team's productivity positively, as we have been able to focus on more strategic tasks. This has allowed us to become more productive and deliver more to our clients within a short time.

What needs improvement?

Virtru Data Protection Gateway could be improved by introducing support for all AWS, and an easy one-click integration with CRM tools would be highly appreciated.

I would also like them to make their user interface more user-friendly.

For how long have I used the solution?

I have been working in my current field for the past seven years.

What do I think about the stability of the solution?

Virtru Data Protection Gateway is very stable.

What do I think about the scalability of the solution?

Virtru Data Protection Gateway is very scalable.

How are customer service and support?

The customer support for Virtru Data Protection Gateway is very dedicated and very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used GetResponse.

I switched from GetResponse to Virtru Data Protection Gateway because Virtru Data Protection Gateway is very cost-effective and provides robust security features that are able to protect our data and encrypt it very well.

How was the initial setup?

The setup via G Suite is easy, and Virtru Data Protection Gateway integrates with our G Suite seamlessly.

My experience with pricing, setup cost, and licensing is that we find the pricing very reasonable, and the setup was straightforward.

What was our ROI?

We have seen a return on investment as it keeps us compliant, reduces risk, and saves us 40 to 50 hours per month.

Which other solutions did I evaluate?

Before choosing Virtru Data Protection Gateway, we did not evaluate other alternatives such as Microsoft 365.

What other advice do I have?

My advice to others looking into using Virtru Data Protection Gateway is that if you use Google Suite, this is a must-have tool. If you want to save manual work, I recommend Virtru Data Protection Gateway. I give this product a rating of 9.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Elizabeth L.

Effortless Security, BUT Email Confusion

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I use Virtru Email Encryption for work and it helps keep our data and our patients' data safe and secure. It's easy and fast to use, and I find the authentication process simple. Setting it up was easy and simple too.
What do you dislike about the product?
The way the messages come in to me from an outside agency, it comes in the wrong order. I'll get 3 emails in the same chain about 3 different cases. It makes it very confusing when I only want emails in a chain from 1 case I'm working on.
What problems is the product solving and how is that benefiting you?
Virtru Email Encryption keeps our data and patients' data safe and secure. It's easy and fast to use, with simple authentication.


    Claudia K.

User-Friendly and Secure, Minor Timeout Issue

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I like how user-friendly Virtru Email Encryption is, and I found the initial setup to be easy.
What do you dislike about the product?
I don't think it should time out.
What problems is the product solving and how is that benefiting you?
Virtru Email Encryption helps with HIPAA and data protection.


    Korin H.

Ease of Use That’s Truly Self-Explanatory

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
Great user-friendly installation and self-explanatory setup.
What do you dislike about the product?
If I don't use it for a while, I have to re-activate it.
What problems is the product solving and how is that benefiting you?
Virtru Email Encryption has been extremely beneficial when corresponding with clients about PHI and when sending them credentials. I know the email will be secure.


    Consulting

Very Easy to Deploy and Use

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
It is very easy to use. It is also very easy to install the Outlook add-in.
What do you dislike about the product?
We would prefer to have more control over branding.
What problems is the product solving and how is that benefiting you?
Virtru email encryption allows us to send confidential information quickly and easily.