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Reviews from AWS customer

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371 reviews
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External reviews are not included in the AWS star rating for the product.


    Kelsie H.

Decent, but not as accessible. Attachments are annoying.

  • February 09, 2023
  • Review provided by G2

What do you like best about the product?
It's easy for me, as the sender to use. I like that it takes one click to do.
What do you dislike about the product?
There are quite a few recipients that struggle opening/accessing the emails sent. I also dislike how it turns images (like in signature lines) into attachments. It confuses many. I also dislike that it sends original attachments and then in the same email conversation if someone responds with an attachment, it says "unencrypted" but you still have to scroll through every attachment to see it.
What problems is the product solving and how is that benefiting you?
We need to use email encryption all day, every day. This is an easy tool to use to do that.


    Veruschka P.

Very secure and easy to use.

  • January 03, 2023
  • Review provided by G2

What do you like best about the product?
It is safe to send sensitive information. It is easy to use attached documents and open them.
What do you dislike about the product?
It is difficult for technically challenged people (like some of our clients over 65 y.o)
What problems is the product solving and how is that benefiting you?
Information, private information, and health information with our clients.


    Ashley R.

Excellent

  • January 03, 2023
  • Review provided by G2

What do you like best about the product?
It helps to communicate with outside vendors with sensitive patient information
What do you dislike about the product?
I would love for it to open like a regular email instead of opening a new window
What problems is the product solving and how is that benefiting you?
n/a


    Higher Education

Virtru Fan

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
It is super easy to use. It is an easy way to send confidential information. I appreciate that the person I'm sending it to does not have to have a license to open the files.
What do you dislike about the product?
Some people cannot open the email/files when I send them. Also, sometimes I have to resend it. It will not go and I have to close my email and reopen it. It normally will send after that.
What problems is the product solving and how is that benefiting you?
It allows me to send sensitive information without the fear of someone else getting it. It makes me more productive by not having to save files in multiple places.


    Non-Profit Organization Management

Easy to use, secure.

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
It's part of the platform as an add on so it's easy to use and the prompt message helps you double check if an email needs to be secure
What do you dislike about the product?
Its price is a bit high. Adding additional licenses can take some time as a representative needs to be reached.
What problems is the product solving and how is that benefiting you?
Helps with sending secure, confidential information.


    Jack R.

It does what is is suppose to do and it does it well. Seemless integration & easy to manage.

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
The way it integrated with Google Workspace
What do you dislike about the product?
It needs to be resynced at times, but the process is easy.
What problems is the product solving and how is that benefiting you?
email encryption for a HIPAA covered entity


    Melissa K.

Virtu works very well in the education setting to send confidential emails.

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
You can add it your email with the click of a button
What do you dislike about the product?
Everything works well, sometimes my button goes away
What problems is the product solving and how is that benefiting you?
It allows the school counselors to send important confidential emails.


    Hospital & Health Care

Quick and easy to install to send secure emails.

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
Sending secured emails to other facilities. It is a click of a button to send out the email. It is secure and it is quicker than sending out a fax. It makes my job easier.
What do you dislike about the product?
Downloading the Virtru to every computer you use regardless if it's the same email. Downloading Virtru once to the email so it sends out secured email regardless of the computer you are using.
What problems is the product solving and how is that benefiting you?
It is solving and benefitting me by it being Hippa complient. It beats sending out faxes, I can complete work quicker and more efficiently. My performance has increased.


    Kerry-Lynne J.

The best software ever!

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
It keeps my emails safe and works on it's constant encryptions.
What do you dislike about the product?
That you always have to do a 2-step process which is distracting and annoying.
What problems is the product solving and how is that benefiting you?
It's protecting the security of my emails.


    Human Resources

It sometimes turns on when I do not need it to making it harder to communicate with my peers.

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
It is quick and easy to use and makes protecting documents less time consuming.
What do you dislike about the product?
It turns on when I have nothing to protect.
What problems is the product solving and how is that benefiting you?
It is much easier than password protecting every document that needs to be sent secured and saves me lots of time.