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External reviews

310 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Julia Hill B.

Virtru

  • October 31, 2017
  • Review verified by G2

What do you like best about the product?
Virtru provides peace of mind for basic email encryption, and also provides data security. The program can be used in conjunction with Google software or Microsoft software. It also provides encryption/security on the device and server.
What do you dislike about the product?
It is a little bit difficult to log in as you have to verify your account from each new device you use.
What problems is the product solving and how is that benefiting you?
Virtru provides a solution for communicating sensitive or confidential information in a very secure way. Although I have not used the other features, I know it also provides customizable controls for tracking and managing access to secure data.


    Automotive

Nice experience

  • October 30, 2017
  • Review provided by G2

What do you like best about the product?
It's user friendly and it's user interface has amazing look and feel.
What do you dislike about the product?
More features can be added which might enhance the product like shared security etc.
What problems is the product solving and how is that benefiting you?
Many problems in many domains in security especially for data security and malicious emails.
Recommendations to others considering the product:
Yes I recommend


    Food Production

Quick and Easy Message Encryption

  • October 30, 2017
  • Review verified by G2

What do you like best about the product?
Very easy to install and integrate with Outlook 2016.
What do you dislike about the product?
Hard to know the effectiveness as everything is "under the hood:"
What problems is the product solving and how is that benefiting you?
Basic, Easy message encryption without the hassle of shared keys or requiring users to sign up with another service to view the messages


    Dominique M.

Privacy

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
The best thing I like about Virtru is the data privacy , it protects any emails , files etc even when you share them to different companies etc .
What do you dislike about the product?
I dislike nothing about Virtru , only that a lot of people don't know about it .
What problems is the product solving and how is that benefiting you?
The privacy with Virtru makes you realize you don't need extra files or different sites to have privacy within your emails , photos , privacy etc


    Mental Health Care

Easy use

  • September 27, 2017
  • Review verified by G2

What do you like best about the product?
It is very easy to use and the separate app makes it much easier to utilize the encrypted message platform.
What do you dislike about the product?
Contacts don't carry over from gmail when trying to send an email to someone you have been in correspondence with previously.
What problems is the product solving and how is that benefiting you?
HIPPA compliant and protects my emails as well as removes emails if wanted


    Kurt A.

Great E-Mail Encryption for HIPAA Compliance

  • April 20, 2017
  • Review verified by G2

What do you like best about the product?
- Easy to install
- Easy to manage
- Easy to set up encrypted e-mail
- Users who receive a Virtru e-mail do not have to have Virtru installed to view it
What do you dislike about the product?
- Yearly cost per user (would prefer to own the program outright)
What problems is the product solving and how is that benefiting you?
In order to comply with HIPAA laws we had to have encrypted e-mail options for a few of our users.
Recommendations to others considering the product:
Virtru is an easy to use application that allows your users to be HIPPA compliant (e-mail encryption.)


    Investment Management

Good idea, poor execution

  • January 28, 2017
  • Review provided by G2

What do you like best about the product?
Slick interface and UX. Very well thought-out user experience and outstanding ease of use.
What do you dislike about the product?
As of 1/27/2017, it appears that Virtru is not maintained. After online subscription cancellation failed ("contact support"), I tried to contact them 4 different times, still no response in 4 days. I had to cancel my credit card, this was the only way to stop thing thing from billing me.

Now to the reason I cancelled, I really loved the app when saw it a year ago, and subscribed just in case, without apparent need. But both times I did need to send sensitive stuff via email, Virtru failed to open on the recepient's computer.
What problems is the product solving and how is that benefiting you?
n/a
Recommendations to others considering the product:
If you do decide to sign up, make sure you can reach these guys, before you do.


    Leisure, Travel & Tourism

Reliable too for sending secure and time controlled emails

  • October 20, 2016
  • Review verified by G2

What do you like best about the product?
I was one of the first users of Virtru. I came across online after spending weeks researching a similar solution.

I like the flexibility to turn it on and off within Gmail.

The chrome extension works well.

So far not a single bug I have come across.

Good range of flexibility with options - timer, disable forwarding, etc

I like the feature where the top part of the email is normal html text and the bottom part of your email is the secure data of your email.

The chrome extension automatically recognises secure information and prompts you to send the email securely where applicable (it works well and it not annoying).
What do you dislike about the product?
Cannot think of much but initially it was quiet fiddly to use.

Takes a few emails to get use it (but that is expected).

There is no way of logging in and checking your account/ billing details etc, (at this moment in time).
What problems is the product solving and how is that benefiting you?
We needed a solution to send secure emails to suppliers with confidential data that destroyed itself after 3 days (in our case).

Virtru works well and is easy to deploy.

The tool is easy to use from both a sender and receivers perspective which is very important.

And did I mention it is very well priced.
Recommendations to others considering the product:
Trial it out, test out the system yourself extensively to understand the pro's and limitations.


    Stephen H.

Easy to use email encryption

  • August 28, 2016
  • Review verified by G2

What do you like best about the product?
Simplicity and ease of use, especially for non-tech focused users.
It's easy for recipients to decrypt email and attachments without the hassle of key installation or trusting.
Work across most platforms.
What do you dislike about the product?
It doesn't support as many clients as it could/should, for example, apple mail, cloud magic, box email, outlook for Mac, all have plugin architecture but this is not taken advantage of.
The monetization strategy is concerning, it's not clear how this product will last in the market.
There needs to be more client support - not everyone has windows or uses webmail.
What problems is the product solving and how is that benefiting you?
Sending of privileged or sensitive information.
Recommendations to others considering the product:
Weigh up alternatives, Virtru is a great product but the monetization is worrying and overall strategy is not clear.


    Andrew W.

Simple, and low cost email encryption for healthcare

  • April 25, 2016
  • Review provided by G2

What do you like best about the product?
I like that Virtru will sign a BAA for HIPAA and will still keep the cost low. I like the fact it works with my physioworkshsv.com email address via google apps for business. I absolutely love the read receipts recently introduced. Quite honestly the best value piece of software I own. I particularly like the recent additions of read receipts for the email and attachment!
What do you dislike about the product?
I have no dislikes of this product whatsoever!
What problems is the product solving and how is that benefiting you?
email encryption in a healthcare setting. I have recently realized the benefits of the read receipt as I can see if my patients have looked at the email and can follow up with them - this is both great from a care and business point-of-view