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Reviews from AWS customer

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370 reviews
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External reviews are not included in the AWS star rating for the product.


    Victor M.

incredibly easy to use & very effective

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
We added Virtru to our organizations' Google Workspace and it was completely painless. I was up and running in minutes!
What do you dislike about the product?
I haven't seen any downsides so far - it's incredibly easy to use and makes sure your data is protected
What problems is the product solving and how is that benefiting you?
We were getting lots of spam emails that had information that had apparently been leaked from our emails. Virtru is helping us make sure sensitive data is being sent securely and makes sure we're not receiving targeted scams or fraud attempts. We also wanted to be able to send PHI over email and we can now do that.


    Health, Wellness and Fitness

It has been extremely useful in sending documents to clients and providers that are sensitive

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use for the sender and the receiver of the documents
What do you dislike about the product?
Challenges with less tech savvy individuals to open
What problems is the product solving and how is that benefiting you?
Protection of sensitive health care information


    Accounting

Easy for staff and clients to use

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Links directly to our Gmail accounts and you don't have to sign into separate software each time you want to send something.
What do you dislike about the product?
Email chains can become hard to follow if you are send and receiving in the same encrypted email.
What problems is the product solving and how is that benefiting you?
Sending secure emails with client sensitive information. We also use it so new client can send us information before they are set up in our portal.


    Shannon M.

Virtu is easy to navigate and reliable!

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I can easily add attachments. Upload is quick, and I can count on confidentiality.
What do you dislike about the product?
I can't think of anything I dislike about it.
What problems is the product solving and how is that benefiting you?
It's enabling me to send confidential information quickly and reliably. My recipients have had no trouble opening messages, even if they have never used Virtu in the past.


    Elizabeth M.

Virtru is excellent

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and download to your system. The customer support is great. We use this on a daily basis throughout our company.
What do you dislike about the product?
It uninstalls every now and then. But it is easy to re-download.
What problems is the product solving and how is that benefiting you?
Keep our HIPPA privacy in compliance.


    Ryan L.

It is simple, it works, it requires minimal training

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
Within the context of non-profit organization and working with many individuals reluctant to embrace new technology, Virtru's embedded email encryption solution has proven to be the simplest and most effective solution we could roll out. After more than a year of use I can confirm it was a smart decision and well worth the cost over alternative solutions offered.
What do you dislike about the product?
My team wishes they could initiate a secure email natively from the mobile gmail app vs using the Virtru app but its certainly manageable and understandable. Also a minor, gripe but Virtru requires reestablishing credentials something at the most inconvenient times. Its an understandable need given the nature of security.
What problems is the product solving and how is that benefiting you?
We have to handle communications involving PHI on occasion. This fits the bill perfectly for secure communication with external partners.


    Legal Services

Best no-hassle secured email option out there

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
I like that the recipients don't need to sign in and create a login to receive a secured email. Many people hate creating a new login just for the purpose of receiving documents thru a secure email.
What do you dislike about the product?
The Virtru system doesn't always play nice with gmail. Sometimes I get errors in sending.
What problems is the product solving and how is that benefiting you?
Ease of sending emails with sensitive information.


    Ray Y.

Quick way to email safely

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
Allows us to get information to vendors safely without worrying about PII being stolen.
What do you dislike about the product?
Sometimes it can get a little confusing for our end-users. But with a little extra support they are good to go.
What problems is the product solving and how is that benefiting you?
Protecting customer and company information via email.


    Christy J.

Experience is great with Virtru.

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use when protecting an email.
What do you dislike about the product?
The extension will sometimes stop working and you have to delete and reinstall.
What problems is the product solving and how is that benefiting you?
We are able to send sensitive data via email.


    Mental Health Care

Secure and Made for Medical Practices

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
Easy email encryption that is trusted and reliable
What do you dislike about the product?
Sometimes it unlinks with the gmail inbox
What problems is the product solving and how is that benefiting you?
Solves our need for reliable HIPPAA secure messaging