Glean Work AI Platform
GleanExternal reviews
141 reviews
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Glean is Great!!
What do you like best about the product?
Highlights relevant results from all the integrated systems used within the company.
Very user-friendly.
Very user-friendly.
What do you dislike about the product?
I do not see any downsides to it at the moment.
What problems is the product solving and how is that benefiting you?
Searching for any information/keyword in all the integrated systems within the company.
Gleam is awesome - I use it multiple times per day
What do you like best about the product?
Glean indexes almost all of Roblox's internal resources. It's especially helpful for Confluence, which has awful search. The fact that it indexes my private documents is also impressive and very handy. It does quite a good job with search ranking as well.
What do you dislike about the product?
I haven't really experienced significant downsides to Glean.
What problems is the product solving and how is that benefiting you?
Glean saves me time using multiple different search tools - Confluence, Google Drive, Slack, Jira, and Github. It's made to do one thing and does that very well. It's also fast, comparable to Google.
One stop shop for all internal resources
What do you like best about the product?
-Provides all available information from Kbs, Jira, slack, confluence, engineering documentation, and the most accurate results.
-Searching for information without Glean would be like searching for a needle in a haystack
-Saves a lot of time in finding accurate information from multiple resources
-Blazingly fast and a life saver at work
-Searching for information without Glean would be like searching for a needle in a haystack
-Saves a lot of time in finding accurate information from multiple resources
-Blazingly fast and a life saver at work
What do you dislike about the product?
-Everything about glean is great so far. I think incorporating an AI chatbot like chatGPT will be awesome.
What problems is the product solving and how is that benefiting you?
Glean helps bring together all the relevant and accurate information based on search which saves a lot of time in looking for information and boosts productivity at work.
Glean is an amazing work search engine and has become my daily go-to for any & all queries!
What do you like best about the product?
Ability to search across various work platforms - especially JIRA, Confluence, Google Docs & Slack - helps improve dev-productivity & makes it easier & much quicker to solve development-related issues which others may have encountered earlier.
What do you dislike about the product?
Sometimes integrations with Firefox are a little difficult and some things tend to stop working - better testing across multiple browsers would be a good to have.
What problems is the product solving and how is that benefiting you?
Searching across various enterprise data, spread throughout several platforms such as JIRA, Confluence and many more, is nicely handled by Glean. Instead of trying to search across each application individually, a unified interface helps a lot in routine works as a software engineer.
Great tool for searching through the plethora of internal documents
What do you like best about the product?
Glean makes it very easy to quickly look if there is already some documentation or prior work done on any project that I want to start work on. More often than not, you end up spending a lot of time searching for the right resource and its location, but with Glean now I can search across different internal resources all at once, and also apply filters to the search.
What do you dislike about the product?
The only thing that will help Glean more powerful is the ability to do more advanced searches and also I would love the ability to setup an alert for a search whenever something new comes up for my criteria.
What problems is the product solving and how is that benefiting you?
Searching through Internal Resources when trying to solve a problem or find prior documentation
Google for Work
What do you like best about the product?
Any software developer knows how much you depend on Google to find answers to your questions from multiple sites - and Glean is the Google of your work. Being able to search internal Zendesk, Slack, Jira, Confluence from a single place makes this the go-to tool I use for answers every single day.
What do you dislike about the product?
Quoting doesn't always work properly, for some reason.
What problems is the product solving and how is that benefiting you?
Glean helps solve all my problems by aggregating search functionality across the many internal tools we have into a single location. Instead of searching many different places Zendesk, Confluence, Jira, Slack, Gmail etc, I just search on Glean.
Smooth Search experience
What do you like best about the product?
Pretty impressive idea. No need to search for the same thing in 10 places anymore. Plus, I don't need to always know the right place to be searching something like Slack, Confluence and / or other collaborative spaces.
What do you dislike about the product?
Pretty impressive so far. It would be nice to see integrations with more third party applications.I don't have any major complains fo far. Good luck and happy building!
What problems is the product solving and how is that benefiting you?
Same as mentioned in review
Glean is nothing but GOOGLE !!
What do you like best about the product?
Anything and everything can be searched here , very fast and efficient to use, have never come across such a product where with just a single click you can get all of the things of that org.
My everyday friend in work ! :)
My everyday friend in work ! :)
What do you dislike about the product?
I don't dislike anything , just want more filters for the specific things to be looked into
What problems is the product solving and how is that benefiting you?
With just a single click I am able to get all of the things of that org. Helping with all the research that I do on daily cases , Need not have to look around several applications. It's a single too for all the applications!
My everyday friend in work ! :)
My everyday friend in work ! :)
Like google, but for work
What do you like best about the product?
I use Glean DAILY (probably hourly) to help complete tasks. You can write all the documentation you'd like, but without an index finding what instruction can be next to impossible. Glean, however, makes this possible. It indexes our entire org, so answers are just a moment away!
What do you dislike about the product?
I wish I had something to say about disliking Glean, but I don't!
What problems is the product solving and how is that benefiting you?
Answers and examples right at my finger tips
Absolutely essential tool for everyone where you can find the answer to anything in seconds!
What do you like best about the product?
So every product in this space claims, "We are the Google for enterprise search". Glean is the first company where this claim is 100% true and MORE.
Glean searches so much over so many different platforms that it takes seconds to find the answer when someone asks me a question.
Zendesk Tickets, Slacks, Confluence, Gdrive, and so much more are just seconds away, and the best part is that Gleans search is faster than the native products search.
For example, "Hey, can you find the latest roadmap deck for X product?".. Turn to Glean, and I find results in Gdrive, Slack, and more.
"What about that thing we emailed about last year?" Glean manages to produce the lost email like magic every time.
It's honestly one of the tools I use themost every single day.
Glean searches so much over so many different platforms that it takes seconds to find the answer when someone asks me a question.
Zendesk Tickets, Slacks, Confluence, Gdrive, and so much more are just seconds away, and the best part is that Gleans search is faster than the native products search.
For example, "Hey, can you find the latest roadmap deck for X product?".. Turn to Glean, and I find results in Gdrive, Slack, and more.
"What about that thing we emailed about last year?" Glean manages to produce the lost email like magic every time.
It's honestly one of the tools I use themost every single day.
What do you dislike about the product?
Absolutely nothing; Glean has been flawless in our deployment.
What problems is the product solving and how is that benefiting you?
Finding data across multiple internal tools and platforms where data typically is siloed. It aids with productivity and makes you seem like a knowledge wizard.
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