External reviews
1,147 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Smooth Onboarding, Budget-Friendly Compliance
What do you like best about the product?
I like the pricing point of Drata, which is important as we are mindful about our budget while trying to achieve SOC2 compliance. The onboarding process was smooth, and we were guided through a series of workshops and onboarding sessions that provided us the tools to start using the platform effectively. The initial setup of Drata was also easy.
What do you dislike about the product?
The UI is a little confusing sometimes. As someone who has already done a SOC2 audit with a competitor product, I sometimes find the Drata platform a little confusing. It's not straightforward to see what tasks are missing and what specific things we need to fix. I think UX could be improved.
What problems is the product solving and how is that benefiting you?
Drata simplifies compliance by having auditors use the same platform for audits, reducing the compliance burden. The reasonable pricing point helps us stay within budget while working toward SOC2 compliance. The onboarding process with workshops and sessions made it easy to start using the platform.
Transforms Compliance with Seamless Automation
What do you like best about the product?
I really appreciate how Drata transforms compliance from a stressful, manual process into a seamless, automated system that runs in the background, keeping me continuously audit-ready without slowing down my business. I find it most powerful when paired with other tools in our compliance and security stack due to its wide integration, eliminating the need to manually bridge gaps. I also find the initial setup straightforward thanks to its guided onboarding and Quick Start process.
What do you dislike about the product?
The main areas where Drata could improve are around customization, integration depth, and cost. I love its automation but often find limitations when workflows get complex.
What problems is the product solving and how is that benefiting you?
Drata solves compliance issues by automating evidence collection, continuous monitoring, and policy management. It replaces manual, error-prone processes, keeping me audit-ready without slowing down my business.
Efficient Compliance Management, Needs More Reporting options
What do you like best about the product?
I like Drata's simple login UX which makes onboarding users easy since they just need to go to the login screen and sign in with Google. The reporting feature is decent and allows me to track how many people are yet to install the agent. I also appreciate the ease of installing the agent software. The initial setup was fairly good, with simple integration of Google Workspace and Atlassian, and even though the integration with Hibob (HRIS) took a bit longer, Drata support was helpful in resolving this by providing the necessary third-party integration docs.
What do you dislike about the product?
More reporting options would be useful. More granularity with filters is needed; for example, I can filter by non-compliant devices, but I can't filter by a single non-compliant device-related item like a screen lock. Also, scheduled and saved reports are a must, which is missing currently. The initial setup with certain integrations like HiBob (HRIS) took a little longer because the guide we followed ended up missing a few steps. Eventually, Drata support helped by finding the third-party integration docs and forwarding them to me.
What problems is the product solving and how is that benefiting you?
Drata identifies security gaps, helps us start policies, and simplifies user onboarding with Google sign-in. Reporting shows agent installation status, and the agent is easy to install.
Outstanding Support and Policy Management Platform
What do you like best about the product?
This platform is excellent for monitoring and creating your policies, but what truly stands out is the helpfulness of their professionals.
What do you dislike about the product?
During the startup phase, you are likely to experience an overwhelming amount of information. The sheer volume can make the process feel far from intuitive.
What problems is the product solving and how is that benefiting you?
The platform ensures that I have all the necessary controls and the correct policies in place for our SOC2 and ISO27001 compliance.
Good for Vendor Management, Needs Better Integration
What do you like best about the product?
I like using Drata for vendor management and security reviews. The security review feature helps us in selecting vendors, which is quite valuable. Overall, Drata is good.
What do you dislike about the product?
I'm experiencing issues with Drata, specifically the chat feature which keeps throwing unexpected errors, making the survey process not valuable. The integration with Zip and Azure needs improvement.
What problems is the product solving and how is that benefiting you?
I use Drata for vendor management and compliance, especially through its Security review, which helps us in selecting vendors.
Simplifies SOC 2 Compliance with Ease
What do you like best about the product?
I like that Drata is easy to use and has great customer service. The evidence library is the feature we use the most, as it plays a big part in our SOC 2 compliance efforts, and it integrates with other features well. Drata itself was very easy to set up and continues to be easy to use, even though there was a learning curve because we were new to SOC 2 compliance.
What do you dislike about the product?
It seems that the automated testing is what gives us the most problems. At least once a year, there's kind of a significant problem with the automated testing that requires interaction with their support team.
What problems is the product solving and how is that benefiting you?
I use Drata to navigate the complexities of SOC 2 compliance, like implementing controls, creating policies, doing automated testing, and managing risks.
Outstanding Experience with This Software
What do you like best about the product?
Tracking and monitoring the controls and requirements to accomplish the targeted frameworks
What do you dislike about the product?
It takes some time to see the changes reflected in the application
What problems is the product solving and how is that benefiting you?
Tracking and monitoring the controls and requirements to accomplish the targeted frameworks
Automation and pre-filling that save time
What do you like best about the product?
Automation and pre-filling of controls.
What do you dislike about the product?
The price of frameworks.
I would prefer an access price to the platform, with all frameworks allowed.
I would prefer an access price to the platform, with all frameworks allowed.
What problems is the product solving and how is that benefiting you?
Pass the certifications efficiently, allowing for simplified tracking.
Outstanding for Security Compliance and Evidence Collection
What do you like best about the product?
Evidence collection and ability to ensure 100% security awareness compliance with personnel.
What do you dislike about the product?
Ability to contact a real person for best practices and quick implementation.
What problems is the product solving and how is that benefiting you?
Having everything in one place for the auditor, that helps me a lot.
Digitizes Compliance, Easy Setup, But Pricey Globally
What do you like best about the product?
I love how Drata has transformed the way I handle compliance by digitizing everything, eliminating the hassle of maintaining spreadsheets. The detailed and descriptive nature of Drata is incredibly helpful; it's well-labeled and grouped, which simplifies the setup process and makes it easier to ensure compliance. The initial setup was very easy, and I appreciate how it integrates seamlessly with other tools I use, such as Jumpcloud, AWS, GitHub, and Jira. The comprehensive nature of Drata makes my compliance tasks more manageable and efficient, offering a user-friendly experience that truly stands out.
What do you dislike about the product?
The cost of using Drata is a concern for me. While the cost might be justified, the annual fee of $30,000 may not be affordable in countries other than the US.
What problems is the product solving and how is that benefiting you?
I use Drata to digitize compliance processes, eliminating the hassle of spreadsheets. Its detailed and organized nature simplifies setup and compliance opt-ins.
showing 11 - 20