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Reviews from AWS customer

1 AWS reviews
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106 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Karthik D.

Good Solid Product that works!

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
It is so easy to implement and use it. It mostly works on autopilot, but even when some fine-tuning is needed, it wasn't difficult to make that change.
What do you dislike about the product?
If there is an issue, like a legitimate email getting blocked, the error logs don't provide a whole lot of information to troubleshoot. You really have to rely on the support.
What problems is the product solving and how is that benefiting you?
This solution is instrumental in helping us operate the world's oldest humane organization. Given the frequent targeted attacks we face, it's reassuring to know that our email defense system provides continuous protection around the clock, every day of the year, without requiring us to monitor it constantly.


    Consulting

Effortless Integration and User-Friendly Experience

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection stands out for us because it is easy to use and integrates smoothly with our existing systems. This combination has been a definite advantage for our organization.
What do you dislike about the product?
At times, the management console has encountered some bugs, but the new user interface seems to be functioning much more smoothly now.
What problems is the product solving and how is that benefiting you?
For us, it is essential to filter out spam, phishing, and impersonation emails. Equally important is providing users with the ability to review emails held in quarantine and release any messages that should have been delivered.


    Banking

Effortless Setup, User-Friendly, and Outstanding Support

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Ease of implementation.
Ease of use.
Customer support.
What do you dislike about the product?
The online help often doesn't provide the answers I need, so I still end up having to open a case for support.
What problems is the product solving and how is that benefiting you?
The incident response workflows make it possible to quickly flag a malicious or suspicious email and ensure it is removed from the inbox. This process helps maintain security by allowing prompt action against potential threats.


    Information Technology and Services

Comprehensive Email Security with a User-Friendly Interface

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Barracuda Email Protection for its ability to effectively block spam and potentially harmful emails, providing me with a robust email filtering solution. The admin interface of Barracuda is remarkably simple to use and offers extensive control over filtering, which is particularly beneficial in managing phishing emails and ensuring legitimate emails from specific vendors are allowed. The IP Address Policy controls are an invaluable feature for customizing email flow and addressing specific security concerns. Transitioning to Barracuda Email Protection from Microsoft Office's email filter was a positive move due to the greater granularity it offers at a better price point. The initial setup was also straightforward, requiring only an addition of the Barracuda tenant to our Exchange permissions. The Outlook integration enhances the functionality by allowing me to send phishing emails directly for analysis. Overall, I find Barracuda Email Protection to be a comprehensive and user-friendly solution that meets my filtering and security needs effectively.
What do you dislike about the product?
I find that the new admin interface of Barracuda Email Protection could be improved. It feels compressed, which makes it difficult to find certain functions. Although the new interface works well for regular user accounts, the functionality for admin tasks could be enhanced. Additionally, the Outlook Add-in could use more functionality to better support my tasks.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to block spam and phishing emails, reducing data risks while allowing legit emails. The admin interface simplifies control over email filtering, aiding in email spoofing issues, and offers more customization at a better price than other solutions.


    Non-Profit Organization Management

Barracuda's Incident Response Transformed Our Email Security

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda's incident response and archiving has been a game changer for our organization. We feel much more confident in our email security since switching to Barracuda.
What do you dislike about the product?
Cost is expensive and significantly priced higher than competitors.
What problems is the product solving and how is that benefiting you?
It allows to quickly remove phishing and in-personation attacks from all our users mailbox. It also allows us to keep backups of all incoming and outgoing mail if all other systems fail.


    James R.

Outstanding Email Protection We Rely On

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda provides great email protection. We regularly rely on it for our organization.
What do you dislike about the product?
I don't have any issues with Barracuda Email protection.
What problems is the product solving and how is that benefiting you?
Email Archiving and email phishing protection.


    Usman A.

Comprehensive Email Protection with Outstanding Cloud Backup

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection delivers a comprehensive security solution. The premium package stands out with its cloud-to-cloud backup for the Office 365 suite, giving it a competitive edge.

The redesigned user interface for Email Gateway Defense is visually appealing and intuitive.

Additionally, the inclusion of CloudGen enhances the value of the Premium Suite.
What do you dislike about the product?
Barracuda’s cloud-to-cloud package initially lacked Office 365 tenant configuration backup and audit logs—features that are critically important. Recently, I discovered these capabilities have been added, but the pricing model remains per user, which is unreasonably high and not an effective approach. These features should either be priced differently or included within the premium plan.

While Barracuda has made some progress in modernizing its UI, the Cloud Archiving interface remains outdated.

Additionally, the 30-day limit on audit logs is a significant constraint.

Email Gateway Defence should have the ability to view inbound/outbound of internal emails.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection’s Premium Suite has greatly enhanced the security of our email environment by delivering advanced threat detection, filtering, and robust defenses against phishing, malware, and other emerging risks. In addition to its core protective features, the suite’s Cloud-to-Cloud Backup stands out as a major benefit, ensuring organizations retain full access to their data throughout the Office 365 suite. This feature not only protects against accidental deletions or malicious actions but also offers reassurance with dependable recovery options, making the solution both thorough and resilient.


    Jeremiah K.

Efficient Email Protection with User-Friendliness Hurdles

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Barracuda Email Protection leverages advanced AI and machine learning to combat phishing. It's impressive how the software adapts to evolving phishing techniques, automatically blocking threats without needing intervention on my part, which enhances our overall email security effortlessly. Additionally, I value the system's three-tiered approach to handling emails by blocking, quarantining, or deferring messages, which allows me to review suspicious emails and easily release them if necessary. This setup significantly reduces the risk of false positives, ensuring that legitimate emails are delivered accurately. Furthermore, the admin dashboard of Barracuda stands out for being well-defined, which aids in easier navigation through various functionalities necessary for maintaining robust email protection.
What do you dislike about the product?
I find Barracuda Email Protection not very user-friendly. Navigating the system and looking for specific features can be quite difficult, especially when dealing with advanced threat protection. Despite having a good admin dashboard, I still find it challenging to navigate the platform effectively.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection for email protection, particularly spam filtering using AI, which blocks phishing attempts efficiently without false positives.


    Angelo D.

Effortless Access to Critical Security Information

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
It provides straightforward access to all the information necessary to ensure the organization remains protected.
What do you dislike about the product?
It would be helpful for Admins to have easy access to potential safe emails to release.
What problems is the product solving and how is that benefiting you?
Email Protection helps keep inboxes secure, and we also offer security awareness training to ensure users remain protected.


    Primary/Secondary Education

Effortless to Use and Highly Effective

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection is straightforward to use and provides reliable daily security for our messaging system.
What do you dislike about the product?
The Interface clunky at times and it is hard to find some settings.
What problems is the product solving and how is that benefiting you?
Barracuda secures our messaging environment and allows us to quickly respond to threats.