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Reviews from AWS customer

1 AWS reviews
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External reviews

106 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Danish I.

Powerful Email Protection with Room for Bulk Email Improvement

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Barracuda Email Protection effectively shields our employees from phishing, impersonation, and spam, ensuring a secure email environment. I love its ability to heavily regulate our emails while maintaining a user-friendly interface, making it easy for everyone in the organization to use. The automation in incident response is particularly valuable, allowing me to be more hands-off while empowering users to easily flag suspicious emails. This automation streamlines our security processes and enhances our overall efficiency. The integration with Outlook is seamless, ensuring smooth operations and minimal disruption to our existing workflow. Overall, these features make Barracuda Email Protection an indispensable tool for safeguarding our communication channels.
What do you dislike about the product?
Bulk email handling needs improvement, as there are too many false positives. Important emails often get flagged as bulk, requiring manual addition to an exception list. The system should allow for a configurable number of emails before they get flagged, to reduce manual intervention and false positives.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to safeguard against phishing, impersonation, and spam. It automates incident response, allowing users to flag suspicious emails easily, making email management seamless.


    Errol L.

Efficient Spam Filtering, Exceptional Support

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I love that Barracuda Email Protection effectively weeds out spam and junk emails, making our email management much clearer and more organized. Once we found the right balance for scanning settings, such as adjusting the scale, checking DMARC and DKIM configurations, and appropriately whitelisting or blacklisting certain emails, we can essentially leave it to operate on its own. This ease of management reflects the software's reliability and efficiency. I also appreciate how easy the initial setup was; even when encountering issues, the support team is helpful and provides assistance readily. All in all, the seamless experience and robust functionality of Barracuda Email Protection give me the confidence to highly recommend it to others, as evidenced by my 10 out of 10 likelihood to recommend.
What do you dislike about the product?
I find the scanning feature of Barracuda Email Protection could be improved to better detect AI-generated spam emails.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to scan and quarantine emails, effectively weed out spam, and manage email filtering easily once configured.


    Colin D.

Powerful and Simple Dashboard for Effortless Navigation

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
The Dashboard\Navigation is simple yet power that allows you to query on multiple ares.
What do you dislike about the product?
Sync other Barracuda account inside the same ecosystem
What problems is the product solving and how is that benefiting you?
We are using the Email protection system to filter out unwanted email (spam) and spoofing.


    Caitlin B.

Ensures Compliance with Seamless Encryption

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the encrypted email function in Barracuda Email Protection, as it plays a crucial role in ensuring the security of our communications. This feature is particularly valuable for us as a healthcare business, where we handle highly sensitive information, and maintaining patient confidentiality is paramount. The security protocols embedded in the software give us confidence that our data is handled with care and safely, which is a significant advantage. Additionally, the initial setup of Barracuda Email Protection was very easy for our IT team, which allowed us to integrate it into our operations smoothly and efficiently. Given the critical nature of secure communications in our industry, I am thoroughly satisfied with the functionality and reliability Barracuda Email Protection offers, making it an indispensable tool for our organization.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to ensure HIPAA compliance, safeguarding sensitive healthcare information with its encrypted email functionality and security features.


    Peter S.

Robust Spam Protection with Effortless Setup

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
I am impressed with the robustness of Barracuda Email Protection, which effectively secures our email communications. This tool significantly limits the amount of spam we receive, enhancing the overall security and efficiency of our email system. Additionally, I appreciate how easy the initial setup was, especially with the helpful support provided by Barracuda, which ensured a seamless implementation process. These features together make Barracuda Email Protection a highly reliable and user-friendly solution for our needs.
What do you dislike about the product?
I like the old interface better.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to limit spam, enhancing email protection with robust features.


    Accounting

User-Friendly Email Portal Enhances Communication

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda Email Protection admin portal is user friendly
What do you dislike about the product?
the Barracuda Email Protection block too many client emails
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection block spam email


    Timothy C.

User-Friendly and Reliable Email Protection

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Barracuda Email Protection for over five years, and it significantly streamlines managing blocked and allowed emails. The platform is user-friendly, allowing users to manage their emails with ease, which is incredibly helpful for our IT team. I particularly appreciate the ability to easily block and push emails through, which is crucial for me as an IT admin who interacts with the system daily. This feature, combined with the ease of navigation, saves a considerable amount of time. The past email archiving for up to 30 days is also a standout feature, offering peace of mind with the ability to recover mistakenly deleted emails. The initial setup was remarkably straightforward, which adds to the overall positive experience with the system. Altogether, these elements contribute to a seamless workflow and greater efficiency in managing email security.
What do you dislike about the product?
Nothing! I love it!
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection simplifies email management, allowing easy blocking and self-management by users, which aids the IT team. Its user-friendly interface saves time, and email recovery within 30 days prevents data loss from accidental deletions.


    Hospital & Health Care

Exceptional Support and User-Friendly Platform

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
The platform is easy to use, and I appreciate having support based in the United States during regular North American hours. The subject matter experts are excellent, and support cases are handled quickly with prompt responses.
What do you dislike about the product?
I don't really like the new web portal interface.
What problems is the product solving and how is that benefiting you?
Phishing and malicious mail protection.


    Printing

Barracuda Email Protection

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
Protects organizations from AV, malware, etc - Uses AI to assist with detection
What do you dislike about the product?
many false positives in related to bulk email
What problems is the product solving and how is that benefiting you?
Bad actors - it gives piece of mind and one less thing to worry about


    Hunter S.

Excellent product

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
Gateway defense does a remarkable job at filtering out phishing emails.
What do you dislike about the product?
I haven’t found one yet. Sometimes going between apps can slow me down
What problems is the product solving and how is that benefiting you?
Cutting down time to research and analyze malicious emails.