RingCentral
RingCentralReviews from AWS customer
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Performance evaluation
What do you like best about the product?
Easy calls to make and multiple options to connect
What do you dislike about the product?
Message from AI taking notes as it confuses me the moment the other person answers
What problems is the product solving and how is that benefiting you?
Well, the confusion doesn't benefit me, but it hasn't been anything too serious.
RingEX User Review
What do you like best about the product?
That I have a dialer integrated to my CRM
What do you dislike about the product?
I cant use it as a CRM per se and some international messaging doesnt come through
What problems is the product solving and how is that benefiting you?
a platform integrated to my CRM directly and it allows to set up meetings through there
RING CENTRAL REVIEW
What do you like best about the product?
What I like best about RingEX is its all-in-one unified communication system. It allows me to make and receive calls, send messages, hold video meetings, and manage voicemails all in one platform. The interface is user-friendly and works seamlessly across desktop and mobile devices. The call quality is consistently clear, and the integrations with tools like Microsoft Teams and Google Workspace save a lot of time. It’s especially helpful for remote teams, making collaboration smooth and efficient no matter where you are.
What do you dislike about the product?
One thing I dislike about RingEX is that the mobile app can sometimes be laggy or slow to sync with recent activity, especially when switching between devices. There are occasional glitches with call forwarding or voicemail notifications not appearing right away. While the platform is feature-rich, the number of settings and options can feel overwhelming at first, especially for new users. Some advanced features also require a bit of a learning curve or technical support to configure properly.
What problems is the product solving and how is that benefiting you?
RingEX has solved the challenge of fragmented communication in our team. Before, we had to juggle between multiple apps for calls, messaging, and meetings. With RingEX, everything is centralized—voice, video, SMS, and team messaging—making it easier to stay connected and organized. It also helps manage remote work efficiently, allowing seamless communication across different locations and time zones. The ability to access the platform on both mobile and desktop ensures I never miss important updates or calls, which has improved our responsiveness and overall productivity.
The platform is reliable, user-friendly, and has significantly improved our team’s communication.
What do you like best about the product?
I love how user friendly it is. As well as its reliability. You can communicate without interruptions.
What do you dislike about the product?
I would say the mobile app performance could be improved, as it occasionally lags. Another downside is their customer support, which hasn’t always been responsive or helpful.
What problems is the product solving and how is that benefiting you?
Communication. It helps me to stay connected, especially when working remotely
Ring EX Delivers Next-Level Home Security
What do you like best about the product?
The real-time alerts and crystal-clear video quality make monitoring effortless, while the two-way audio adds a level of interaction and control that's incredibly reassuring. I also appreciate how quickly it integrates with other smart home devices, giving me a centralized, secure system without any hassle.
What do you dislike about the product?
While Ring EX offers excellent features, one downside is that some of the more advanced functions require a subscription. It would be great if basic features like extended video history or smart alerts were included without an added cost. Additionally, occasional connectivity issues can occur if Wi-Fi signal strength is weak, so placement and network setup are important.
What problems is the product solving and how is that benefiting you?
I use Ring EX primarily for home security and real-time monitoring. It helps me keep an eye on my property when I'm away, monitor package deliveries, and stay aware of any unusual activity around my home. The two-way audio also allows me to communicate with visitors or delivery personnel directly, adding an extra layer of convenience and safety.
Great solution for my Customer Service and Tech Support teams
What do you like best about the product?
Easy to use interface, AI notes features, etc
What do you dislike about the product?
Some metrics I would like to see that do not seem to be available
What problems is the product solving and how is that benefiting you?
Integration of multiple call centers into one platform. Provides AI recaps of conversation and the ability to record conversations for future review.
Ricng Central is excelent for service based business
What do you like best about the product?
continue advence in technology and servicess
What do you dislike about the product?
cost is not the best and might be limited in Canada
What problems is the product solving and how is that benefiting you?
cometimes to complex to handle for not technical person
Feature Rich
What do you like best about the product?
Lots of features that allow flexibility. The app gives everyone in the office the freedom to not be teathered to a desk phone.
What do you dislike about the product?
Getting set up too much longer than expected
What problems is the product solving and how is that benefiting you?
Port over scheduling
Love RingEX!
What do you like best about the product?
Its so easy to use and all the information is available and straightforward to troubleshoot.
What do you dislike about the product?
I like everything about it, truly! Sometimes the limit on number of logins can be annoying but that doesnt happpen often.
What problems is the product solving and how is that benefiting you?
manageing call volume and having necessary info provided when i receive a guest or owner call
I love RingCentral Support
What do you like best about the product?
User friendly and support. I like their AI.
What do you dislike about the product?
The cost is too much. I have not tried the AI receptionist yet.
What problems is the product solving and how is that benefiting you?
I haven't had any problems with Ring EX.
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