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RingCentral

RingCentral | 1

Reviews from AWS Marketplace

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External reviews

363 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Transportation/Trucking/Railroad

Best app!

  • March 21, 2024
  • Review verified by G2

What do you like best about the product?
Using RingCentral has been really helpful, is easy to work with and simple. Calls do not drop if I'm having trouble with my internet
What do you dislike about the product?
The last version I think it look better.
What problems is the product solving and how is that benefiting you?
Actually I haven't seen any problem so far


    Business Supplies and Equipment

Ring Central video has its edge for video calls even for larger calls of 50+ people.

  • February 03, 2024
  • Review provided by G2

What do you like best about the product?
Ring Central video has its edge for video calls and it's been pretty reliable even for larger calls of 50+ people.
What do you dislike about the product?
This comes in handy for a video call to a large group. The thing is, sometimes the software drops a meeting randomly.
What problems is the product solving and how is that benefiting you?
A group meeting for a large group.


    Telecommunications

RingCentral: a great choice

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use. RingCentral video has an intuitive and user-friendly interface
What do you dislike about the product?
Even thought it's user-friendly, it still takes time to get used to and learn this new video platform. When everyone is already used to Zoom or Webex, it's always a challenge introducing a new platform.
What problems is the product solving and how is that benefiting you?
RingCentral video helps to allow me to communicate via video across all my devices--phone, iPad, and laptop.


    Presh M.

Boon for support professionals for remote troubleshooting activities

  • January 16, 2024
  • Review verified by G2

What do you like best about the product?
-Smooth Integrations with Outlook and Google Workspace
-Great Technical Support Team
-Easy scheduling and Provision of Recordings
-Easy and Intuitive UI
What do you dislike about the product?
-Less Adoption by large Enterprises
-Ringcentral support team must be reached out for enabling features despite addition to the common group
-It is pricier when compare to zoom which offers several features for collaboration and ideation such as annotations
What problems is the product solving and how is that benefiting you?
As a support professional, I am using Ringcentral Video for remote sessions with customers to solve the issue encountered by their devices.


    Prerona M.

RingCentral- A saviour for the ease of global connectivity

  • January 05, 2024
  • Review verified by G2

What do you like best about the product?
RingCentral video is highly accurate, offers great video quality and can connect people actoss the globe.
What do you dislike about the product?
Super friendly platform offering sections like video recordings, texts, fax options as well as audio calling option.
What problems is the product solving and how is that benefiting you?
Ring Central entirely solves the problem of downloading multiple platforms for connecting over a video call. It is one compact platform that offers audio, video calling, faxing, texting ; access to all recordings as well.


    Retail

Alternative to Microsoft Teams.

  • January 03, 2024
  • Review verified by G2

What do you like best about the product?
Ringcentral have all the features which requires to meet people online. it supports multiple integration with another apps which can ease of life.
Top of all you can enjoy all the premium exept video meet recording limit.
We are using it in our organisation from past few years without any interruption and issues.
What do you dislike about the product?
The only negative point is when you create public teams you are not able to delete people from there until you delete the complete user account.
What problems is the product solving and how is that benefiting you?
it fulfill all our business requirement with community edition. so small organisation like us can easily adopt it.


    Information Technology and Services

Helpful when needing to do a walkthrough with a client

  • December 20, 2023
  • Review verified by G2

What do you like best about the product?
Employees from anywhere can get together for the company, clear video and sound as well. Works wonders when shelping customers through walkthroughs.
What do you dislike about the product?
Sometimes the meetings will not allow people to join without the mobile or web browser app. Wish the option for break out rooms were available.
What problems is the product solving and how is that benefiting you?
It has helped our company as we have coworkes as well as customers from around the country and it enables us to still make contact as needed.


    Harsh V.

Excellent video calling application for meetings must recommended

  • December 04, 2023
  • Review verified by G2

What do you like best about the product?
The best thing about ring Central is that nowadays you know if not being physically present we can't see the screen or anything like that but it is solving the problem of being physically present everywhere I can share my screen to my clients or even my boss and can explain everything as there is also audio feature and one more thing it can be used in almost every sector like I am a professional but if you are a teacher you can use it if you are a student you can also use it to give presentation or something like that if you are a teacher of you are a professional you can also use it to communicate with your clients or colleagues or anything like that it is also giving you a feature of muting others which is also very good so it's very easy to implement and also very easy to use. Along with this it is having a good video call quality so you don't need to bother about the quality of call thank.
What do you dislike about the product?
There is no specific thing that I should write like I don't like this about ring Central video but if you'll ask me only one thing I should say that beside having a good signal sometimes it's video call quality certainly reduces but it happens very rarely so one can compromise with it.
What problems is the product solving and how is that benefiting you?
It's all my problem to be physically present with all my clients because I can do video call from any place and my clients should be connected to internet and that's all we need and we can communicate with the each other easily so it is solving this problem.


    Higher Education

The features it has work well

  • November 29, 2023
  • Review verified by G2

What do you like best about the product?
The video quality is good, the process of setting a meeting is okay, and the audio is great.
What do you dislike about the product?
Lots of clients strugle to get their mics working when first connecting and have to resort to a different browser and only a couple of browsers are supported. Inconvient.
What problems is the product solving and how is that benefiting you?
RingCentral Video facilitates seamless communication and collaboration among remote or distributed teams. This is especially valuable in today's work environment, where remote work has become more prevalent. It allows teams to connect regardless of their physical location, enabling efficient collaboration.


    Yash T.

Nice communication platform for video conferencing

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
RingCentral is a feature-rich communication platform that includes phone calls, chat, and video conferencing among its many functions. Its scalability, integration possibilities with different business tools, and ease of use are highly praised by users. Positive comments are also given to the platform's responsive customer service and mobile friendliness.
What do you dislike about the product?
There have been a few instances of users experiencing poor call quality or interface errors. They need to work on their servers a bit.
What problems is the product solving and how is that benefiting you?
RingCentral is best suited for small business. The application has ability to work remotely and on the go, a single app for texting and phone calls, and a low-maintenance system that staff can handle on their own. A small business owner gets all these benefits on their fingertips.