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RingCentral

RingCentral | 1

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External reviews

363 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

A great conversation environment

  • September 21, 2017
  • Review verified by G2

What do you like best about the product?
Glip is a great online site where members of a group can interact in an organized environment.
What do you dislike about the product?
Glip can improve on adding more visual detail that would make Glip more casual-appearing, or at least an option for such a thing.
What problems is the product solving and how is that benefiting you?
Glip is helping us to solve issues regarding lack of communication or member availability that we constantly encounter prior to using Glip.
Recommendations to others considering the product:
Glip is a great site, and I will recommend it for those who are in need of a manageable chat enviornment.


    Ashlie P.

Great Organizational and Collaboration Tool!

  • September 20, 2017
  • Review verified by G2

What do you like best about the product?
I like the ability to organize in detail and then delegate each piece to those on my team. It allows for superb organization as well as easy, real-time collaboration.
What do you dislike about the product?
I do wish that there was one more section - a dedicated project management area, similar to basecamp
What problems is the product solving and how is that benefiting you?
Task management, project management, timeline organization and sharing, short, immediate communications.
Recommendations to others considering the product:
It is a great software. For what it does and what it's capable of (along with all of the integrations), it is absolutely a valuable tool to have on hand.


    Computer Software

Just wish it worked on my phone

  • September 20, 2017
  • Review verified by G2

What do you like best about the product?
Great communication tool for remote team.
What do you dislike about the product?
I have an old phone - a recent update to their Android app stopped supporting my Android version.
What problems is the product solving and how is that benefiting you?
Mainly communication with a remote team, with folks spread across the globe. Easy to get in touch with people no matter their location.


    Information Technology and Services

A comprehensive solution for communication, organisation and planning

  • September 20, 2017
  • Review verified by G2

What do you like best about the product?
One central login no matter how many teams you have. It's the best thing for a freelancer like me (esp if you compare it with Slack and the 10+ teams I'm in and all the logins associated with them)
What do you dislike about the product?
I would love an integration with Gitlab.
What problems is the product solving and how is that benefiting you?
I use glip to gather ideas, exchange with my co-workers, do some planning and task managing (although I still use Github/Gitlab/Jira for issue tracking)


    Michael M.

Great team collaboration software

  • September 20, 2017
  • Review verified by G2

What do you like best about the product?
Glip is included free with RingCentral! There's no reason not to use it if you're already using RingCentral as your UCaaS; and if not, it's STILL free to try out. The benefits of paying $5/user per month are lost on anyone who already has a video conferencing solution in place.
What do you dislike about the product?
Syncing Glip to Google Calendar doesn't work the same as when you sync your calendar to Glip, because the interface inside Glip is different. Being able to update automatically when a change is made on Glip would be ideal.
What problems is the product solving and how is that benefiting you?
File sharing and full integration with RingCentral, Meetings, Google Drive, etc make collaboration a snap. It's a one-stop shop for recalling screen shots, assigning tasks, or whatever else each team needs to keep track of for in-house communications.
Recommendations to others considering the product:
Glip is affordable enough on its own but if you use RingCentral for your phone service it's FREE. Glip also links internally to RingCentral and RC Meetings when you start a voice call or launch a video session.


    Sam L.

Glip gets small teams running.

  • September 20, 2017
  • Review verified by G2

What do you like best about the product?
I love that there is a free tier. This makes Glip the perfect tool for small teams.
What do you dislike about the product?
I dislike the way tasks are done. We are slowly migrating to Trello for better task management.
What problems is the product solving and how is that benefiting you?
Chat and Calendar are the big two.
Recommendations to others considering the product:
See if it works for you.


    Adamzy L.

Glip review

  • September 20, 2017
  • Review verified by G2

What do you like best about the product?
The best team collaboration software And help many organizeatin
What do you dislike about the product?
They are Okay We use it to connect to each other across the globe
What problems is the product solving and how is that benefiting you?
Online meetings


    Writing and Editing

A Centralized, Company-Wide Communication Platform

  • September 19, 2017
  • Review verified by G2

What do you like best about the product?
Glip makes it easy for my company to send out quick messages and files across teams, departments, and the entire staff. More importantly, these messages have an increased likelihood of being seen and read by employees with Glip's integrated functionality with RingCentral on desktop and mobile. My teammates and I love to use the built-in Giphy functionality to have fun and be more personable in our communication as well.
What do you dislike about the product?
After opening Glip, I frequently receive a prompt to put in my password to enable Glip's "helper tool," but after correctly putting in my password, nothing ever happens. I also have to be mindful that if I do not open Glip upon startup of my computer then I do not receive message banner notifications (although I do still receive email notifications, which is a big plus). Otherwise, I have no issues using Glip every day.
What problems is the product solving and how is that benefiting you?
Glip does an amazing job of increasing employee engagement with not only HR initiatives and company-wide announcements but also one-on-one communication between coworkers. It helps with reliability by providing a color-coded "status" dot next to each user.
Recommendations to others considering the product:
If you're deciding between Glip and Slack for a messaging software, I think Glip is a great tool of equal quality and value. It's an easy decision if your company also needs a cloud-based voice, video, and contact center solution — go with Glip (with RingCentral).


    Sam T.

Amazing Experience

  • August 17, 2017
  • Review verified by G2

What do you like best about the product?
Glip offers a ton of features at little to no cost. It's ability to create folders within folders allows you to create endless possibilities for organizing department communication channels. When a link is shared in any communication channel, it's awesome that the link then shows up in a separate "link" tab, so if you need to find it again, it's super quick and simple. Additionally, the "Notes" tab is a great place that we use to upload our company meeting notes, so anyone and everyone can review the notes if they missed the initial meeting. The "Tasks" tab plays a huge role in our company. Before starting out day, each of us will list out goals we want to accomplish. Glip then helps us to stay on track as we check each thing off. The amount of detail you can write in each task and assign to people is also awesome. Overall, just a really killer product to help communicate better, which results in more productivity.
What do you dislike about the product?
I feel like the calendar feature could be optimized better, we don't really use it because we primarily use Google Calendar. Maybe there's room for an integration here unless it already exists and I just missed it.

I also think that there should be a feature to be able to mass delete tasks vs having to delete tasks one by one after they're completed. I like keeping my task view to show all tasks because I like seeing what I've accomplished, but after a day or two, it starts to look messy, so I delete the old completed tasks.
What problems is the product solving and how is that benefiting you?
We solved our communication problems. Initially, we didn't have a solid platform for each of our departments to communicate in, share files, and schedule appointments or productions. Glip has fixed all that, allowing us to be far more organized and productive - the scheduling portion was essential! The way we do our scheduling is by having a separate "Scheduling" channel set up and then each member can add a task for an appointment or production and then assign it to the person who manages our calendar.
Recommendations to others considering the product:
If you need a solid communication platform that's going to make you and your company more productive, Glip is your best solution!


    Angie J.

Glip has helped (somewhat) with communications between office and sales team after our rebranding

  • July 25, 2017
  • Review verified by G2

What do you like best about the product?
Instant messaging and tasks are awesome!
What do you dislike about the product?
notifications don't work well on phones.
What problems is the product solving and how is that benefiting you?
Creating tasks with reps that handle each account helps me and the rep and manager stay abreast of where we are in the process of each task or when it's completed. We rebranded from Alabama Publishing Group to APG Local and things got hectic. This helped separate things for me as the catch-all in the office sometimes.
Recommendations to others considering the product:
I find it works better on the computer than on a phone but the person using it on a phone must look at it to see if there's anything new posted. Works great on my computer.