RingCentral
RingCentralReviews from AWS customer
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Great Phone system
What do you like best about the product?
its easy to use and feature rich. also can connect with other platforms easily
What do you dislike about the product?
Price is bit expensive than other soft phones in the market.
What problems is the product solving and how is that benefiting you?
replaces traditional phone system
Best of the Virtual Phone Application for Business Needs
What do you like best about the product?
The quality and reliability of RingEx is what stands above others. It has the ability to message, call, text, video and chat with your teammates and customers.
What do you dislike about the product?
The customer services is slow to respond to your issues and leaves much to be desired.
What problems is the product solving and how is that benefiting you?
It solves the problem of having to use hardwired telephone lines and wrapping yourself up in telephone cords.
Very good service and after over 1 year of being on the platform we have been operational 100%
What do you like best about the product?
Realiability that the service works and is up and running all the time.
What do you dislike about the product?
I would like for the adding of new users to be easier, i have run into issues where i have to connect with my acct manager to expand my limit to add new users.
What problems is the product solving and how is that benefiting you?
It has allowed us to centralize our phone system across our USA locations.
10 years of solid service!
What do you like best about the product?
I have been a RingCentral user since 2014 and we have 30 different locations across our portfolio using the system. When the global pandemic hit, we did not skip a beat since we were already prepared to use the Desktop and Mobile applications. The Customer Service is always top notch and the RingCentral University brings a wealth of knowledge for those who want to learn more. They are constantly coming out with new features to enhance the experience for their customers.
What do you dislike about the product?
The only thing I wish we could track is whether a guest has had a return call when there is a missed call or voicemail.
What problems is the product solving and how is that benefiting you?
Flexibility for remote and on-the-go work.
Legacy customer now since 2002.
What do you like best about the product?
Doesnt the title say it all?....Shaping up when customer was dissatisfied.
What do you dislike about the product?
TOO MUCH off shore reps....Waay too many.Not a great idea as to how frustrating an educated customer finds such dia;logue out of english social definitions.
What problems is the product solving and how is that benefiting you?
Relationship establishment in process
Ring EX
What do you like best about the product?
Really a powerful phone system, easy to administer.
What do you dislike about the product?
There have been some challenges that come up but we have been able to overcome.
What problems is the product solving and how is that benefiting you?
It is the tool we are using for our telephony platform, works well.
Serve the purpose in most simplest way
What do you like best about the product?
The seamless integration and user-friendly interface of RingEX make it exceptionally easy to use and highly efficient.
What do you dislike about the product?
The setup process can be a bit complicated and time-consuming
What problems is the product solving and how is that benefiting you?
RingEX simplifies communication and enhances security, providing peace of mind and convenience.
Offers efficient, high-quality communication solutions with robust security features.
What do you like best about the product?
Ringex for its reliability, seamless integration, advanced security protocols, and excellent customer support.
What do you dislike about the product?
pricing slightly high, but our organization are very satisfied with the service so far.
What problems is the product solving and how is that benefiting you?
benefits our organization by enhancing collaboration, ensuring data protection, and improving overall operational efficiency.
Ringcentral is great for hosting meetings and manage call flows
What do you like best about the product?
The new AI feature , the RingSenseAI can help in meeting notes and its ease of use and also the ability to implement it easily
What do you dislike about the product?
nothing in particular, but would love to see ringcentral add more AI features
What problems is the product solving and how is that benefiting you?
It is helping us host virtual meetings
Quick review
What do you like best about the product?
Having a separate line for vendors. being able to text our employees while I'm on desktop is the bees knees
What do you dislike about the product?
sometimes the ticketing for support is broken. Have to wait in a chat
What problems is the product solving and how is that benefiting you?
Talking to vendors
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