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RingCentral

RingCentral | 1

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External reviews

363 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Glip is great!

  • July 21, 2017
  • Review verified by G2

What do you like best about the product?
It is easy to use. I love the drag and drop to place files. The mobile app is a great feature so clients can upload reference images very easy.
What do you dislike about the product?
Clients dont usually like to use collaborative software, so sometimes its too simple for them to figure out right away.
What problems is the product solving and how is that benefiting you?
Showing clients what I have been working on while they don't see me. It shows the clients how much research work and effort goes into making a website.
Recommendations to others considering the product:
Glip is an effective and useful collaborative tool for projects.


    Restaurants

A great system!

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
The updates that the Glip team makes tend to be amazing in terms of functionality. The graphic design is solid as well, and the interface is easy to use.
What do you dislike about the product?
My only dislike was that they changed the color scheme from Green to orange/blue - which made it less aesthetically pleasing.
What problems is the product solving and how is that benefiting you?
Being able to communicate quickly with co-workers who are in different rooms, and also communicating on sales nights.
Recommendations to others considering the product:
Glip is fantastic. It's one of the best chat applications on the market, and is set up very well. I cannot recommend it enough.


    Religious Institutions

Glip helps me task manage and communicate with my team in an organized way.

  • July 12, 2017
  • Review verified by G2

What do you like best about the product?
The ability to use a task manager and team chat altogether.
What do you dislike about the product?
The task manager could use a more detailed upgrade to have breakdowns of task within larger projects.
What problems is the product solving and how is that benefiting you?
We are able to collaborate in small teams to get projects done more efficiently.
Recommendations to others considering the product:
It's great! We have improved our company collaboration and efficiency by using this tool.


    Mental Health Care

Using Glip for Small Business

  • June 23, 2017
  • Review verified by G2

What do you like best about the product?
Glip as a very user-friendly interface, has many features, and allows the therapists at our small office to schedule with one another and share documents.
What do you dislike about the product?
Glip can be laggy at times, and crashes occasionally on our Mac desktop.
What problems is the product solving and how is that benefiting you?
We are solving problems of communication. Since we are a small office with limited space, our therapists can use the calendar to schedule office times and to communicate their needs with one another. It also allows the therapists to reach me, the office manager, instantly with ease.


    Religious Institutions

Glip is Great

  • June 04, 2017
  • Review verified by G2

What do you like best about the product?
It's a great communication tool from the folks at RingCentral. Works great and keeps getting better.
What do you dislike about the product?
The mobile app does not have feature parity with the desktop version, but they're working on it and hope it's getting better.
What problems is the product solving and how is that benefiting you?
Internal communication and collaboration tool.
Recommendations to others considering the product:
Definitely software that is on the up and up. Integrations are improving. Inline previews for images and documents is a huge win and great for communicating on work inside of teams. Also includes document versioning as well. You can also invite guests to your Glip teams to work on projects with outside folks together. If someone doesn't want to set up an account, they can still Glip via email, but obviously, having an account would work best.


    Louise C.

Great program with quite a bit of bugs

  • June 01, 2017
  • Review verified by G2

What do you like best about the product?
Great way to collaborate on projects seamlessly. Conversations stay organized within 'teams', easy to switch back and forth between teams and projects and know where you left off. Tasks are team specific, but also can be organization wide. Calendars within each team as well, but can also view overall as a whole. Supports integrations with a number of different programs. Ability to customize to an extent. Like the "me" pane (serve as a homebase, able to see what tasks were assigned to you, what;s outstanding, your calendar overview) as well as the ability to 'favorite' different conversation pieces and to see it quickly and in one stream. Like the ability to have "notes", comment on them, etc. Your'e also able to "pin" items to the top of the right navigation page within each team, which is helpful if you have project specific items that need to be quickly called out. Can "pin" anything, a converstaion item, a note, a link, etc.
What do you dislike about the product?
Glip tends to have quite a lot of glitches. There's often downtime that's unexpected and not called out or communicated. iOS app doesn't often load, rendering it not dependable. Glip crashes often. Sound notifications have had constant issues in the entire 16+ months I've been using it. (receive notifications for messages I post, sometimes receive notifications when no new posts, sometimes don't receive them when there are new messages). I've had a support ticket out for this for awhile. Issues with integrating some of the applications (i.e., Google drive often has issues integrating). Overall a great product but leaves a sense that its unrefined and not as 'slick' as some other apps like this.
What problems is the product solving and how is that benefiting you?
This has been hugely instrumental in better communication in our company. The ability to have a different team for each project has been immensely helpful. Not only do we need to have different teams per project, but Glip helps with the 'Chinese walls' as we're able to assign permissions to each team, keeping some private, some public, etc.


    Gabriel B.

easy of use

  • May 30, 2017
  • Review verified by G2

What do you like best about the product?
very to use and straight forward
and it is free
What do you dislike about the product?
I can't upload pictures from my iPhone in any task
What problems is the product solving and how is that benefiting you?
easy to track tasks assigned to the team


    Marketing and Advertising

Use Glip for internal communication at work

  • May 09, 2017
  • Review verified by G2

What do you like best about the product?
I like that you can have private and public channels as well as direct message people. The giphys are also fun! It also integrates well with Ring Central, which is our new phone system at work. You can easily start video meetings too which is helpful at agencies.
What do you dislike about the product?
We used to use Slack before using Glip. The only thing I miss from Slack is being able to react to someone's comment with an emoji.
What problems is the product solving and how is that benefiting you?
We use this to limit interruption at work that face-to-face communication can cause when something isn't a high priority. It is meant to improve work productivity!
Recommendations to others considering the product:
None at this time.


    Juliann B.

Has it all!

  • April 01, 2017
  • Review provided by G2

What do you like best about the product?
Tasks are easy to assign, color code and when they are displayed in the calendar it will map out the entire length of the task. I hate when apps only show due dates.
What do you dislike about the product?
Limited in colors for tasks. I was hoping to assign a color for each client so when viewing the calendar I could distinguish between tasks
What problems is the product solving and how is that benefiting you?
We used Glip to establish a production scehedule. It was able to help me assign resources and the designers could manage their own time amongst the tasks.


    Computer Software

Easy Instant Messenger System

  • March 28, 2017
  • Review verified by G2

What do you like best about the product?
Glip has a nice overall appearance to it, and the ability to use emoji and gifs in replies is pretty fun.
What do you dislike about the product?
Sometimes it's a bit cumbersome or confusing to use. Sometimes I have trouble finding or reading new messages right away.
What problems is the product solving and how is that benefiting you?
Being able to talk instantly with cowokers, both in the office and working at remotely.
Recommendations to others considering the product:
Make sure you keep it up to date, as the support was a little difficult for a while with crashing occasionally.